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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyMonkey logo
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Jotform logo
Online Form Builder Software

4.4 1,206 user ratings

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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Formstack logo
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Cognito Forms logo

Cognito Forms

Online Form Builder Software

4.4 445 user ratings

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Overview

Description One of the world’s class-leading online survey platform that assists millions of individuals and business organizations in creating and analyzing survey reports to get meaningful insights. With the in-built intuitive tools, it enables to create tailored professional surveys quickly that helps you to make better decisions. SurveyMonkey further helps to build an expertly curated questionnaire and survey templates and lets you post them on various online and social media platforms for a deep-rooted survey. It is robust yet user-friendly, recommended for any industry related customer-feedback surveys, such as educational institutes, business organizations, market research etc. Read more Jotform comes with the options of creating excellent forms for many uses, including registration, payment, HIPAA-compliance, etc. It has a very intuitive layout depending on what you actually want to use it for. It is very easy to set up with form builder that helps to create customised ones to suit the purpose. It comes with loads of features like email alerts that notify the user each time a visitor or consumer fills up a form. And since the forms can be integrated with payment gateways, the registration can include payment options too. It comes inbuilt with a wide range of professional templates for the forms to allow a quick jumpstart for new users. Jot Forms can even be used to enable evaluations post the registration or service to provide better insights for the organisation. Hence, with the HIPAA compliance, that allows collecting sensitive data, Jotform is good to go for all the organisations. Read more FormStack is among the best online form builders since it offers A/B testing between two forms to check which one is better. It can convert the form data into PDF files that can be downloaded and shared. It also has analytics that offers key insights to help the users in understanding the user’s behaviour. It also has certain other elementary features like emails, which are pushed to the users each time a data form is submitted. The forms also come integrated with the payment option that is done with utmost security and has the calculating field for quantities and total amount for tickets and related fields. Following the payment, it allows sending customised emails with the confirmation. And thanks to the HIPAA compliance, which allows secure collection of sensitive data. There are various integrations like HubSpot, SalesForce, DropBox, Google Sheet, etc. With so much on offer, FormStack is among the best the users can get. Read more Cognito Forms ranks among the best online form builder tools that offer amazing security and integrations. To start of which, there is a high level of encryption that keeps all the entry data safe. It comes with HIPAA compliance for unlimited forms, which adds an extra layer of security over sensitive data collection with SSL security, data encryption and auto system log off. And since long forms and surveys put off most of the visitors, Cognito Forms offer page breaks for complex questionnaires along with the progress bar to keep them interested. Users can even integrate payment gateways along with the forms to accept payments via credit cards, Square and PayPal. Cognito Forms offers email notifications too so that the users get notified for every filled up form. So, if you want an online form builder with immense security, Cognito Forms seems to be the right one for you. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $25.00. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $34.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $18.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $15.0. Offers Free-forever plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    98%
  • Momentum
    64%
  • Popularity
    100%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    90%
  • Momentum
    64%
  • Popularity
    98%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    83%
  • Momentum
    64%
  • Popularity
    92%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    84%
  • Momentum
    67%
  • Popularity
    88%
SaaSworthy Awards # 1 Most Worthy # 2 Highly Rated # 1 Most Worthy # 6 Highly Rated # 3 Most Worthy # 2 Highly Rated # 11 Highly Rated # 3 Fastest Growing

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
1.8/5 836 user ratings
4.4/5 1,206 user ratings
1.3/5 21 user ratings
4.4/5 445 user ratings
Rating Distribution
  • Excellent

    16%
  • Very Good

    4.1%
  • Average

    1.9%
  • Poor

    3.7%
  • Terrible

    74.3%
  • Excellent

    75.9%
  • Very Good

    9.2%
  • Average

    0.8%
  • Poor

    2.1%
  • Terrible

    12%
  • Excellent

    4.8%
  • Very Good

    0%
  • Average

    4.8%
  • Poor

    4.8%
  • Terrible

    85.7%
  • Excellent

    67.9%
  • Very Good

    15.5%
  • Average

    8.1%
  • Poor

    2.5%
  • Terrible

    6.1%
User Sentiments

    Ease of Use, Intuitive Interface, Variety of Question Types, Comprehensive Data Analysis Tools

    Misleading Pricing Structure, Limited Free Features, Aggressive Auto-Renewal Policy, Poor Customer Service

    User-Friendly Interface, Extensive Template Library, Extensive Integrations, Excellent Customer Support

    Frequent Account Logouts, Limited Customization Options for Smaller Businesses, Occasional Support Inconsistencies, Mobile App Functionality Issues

    User-Friendly Interface, Extensive Integrations, Flexible Form Customization, Efficient Data Collection

    Limited Customization of Published Forms, Unreliable Updated Interface, Slow Customer Support Response, Lack of Data Backup Feature

    Ease of Use, Powerful Conditional Logic, Excellent Customer Support, Extensive Customization Options

    Limited Design Flexibility, Occasional Performance Issues, Confusing Workflow Functionality, Limited Free Plan Features

Review Summary

Overall, users praise SurveyMonkey's user-friendly interface, ease of use, and wide range of features and question types. It is particularly valued for its ability to create and distribute surveys quickly and easily, making it popular among individuals, small businesses, and large enterprises alike. The platform's reporting and analytics capabilities are also well-received, providing valuable insights into survey results. However, some users have reported occasional glitches and technical difficulties with the platform, as well as a lack of advanced features and customization options, which may limit its suitability for more complex survey needs.

Jotform's user reviews reveal a mixed bag of experiences. While many users praise its ease of use, customizable forms, and mobile-friendly interface, others express concerns about its pricing structure, limited features, and occasional glitches. Many users find the form-building process straightforward and appreciate the drag-and-drop functionality. However, some users encounter difficulties when trying to implement more advanced features. Additionally, several users mention that Jotform's pricing can be confusing and that they were not fully aware of the costs involved before signing up.

Reviewers commend Formstack for its user-friendly interface, customizable forms, and robust reporting capabilities. They appreciate the drag-and-drop form builder, which makes creating complex forms simple. Additionally, users value the wide range of integrations Formstack offers, enabling seamless data transfer between various applications. While some reviewers mention occasional glitches and limited customization options, overall, Formstack is praised for its ease of use, time-saving features, and ability to streamline data collection processes.

Cognito Forms receives favorable feedback for its user-friendliness, customization options, and seamless integration with other applications. Users appreciate the drag-and-drop form builder, which simplifies the process of creating visually appealing forms. The ability to customize forms with conditional logic, calculations, and custom branding is also well-received. Additionally, Cognito Forms integrates seamlessly with popular platforms like Salesforce, HubSpot, and Zapier, allowing for efficient data management and automation of workflows. However, some users have reported occasional technical glitches and limited reporting capabilities.

  Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $25.00. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $34.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $18.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $15.0. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Team Advantage (Business Plan) $25.00 $25.00 per user / month

Team Premier (Business Plan) $75.00 $75.00 per user / month

Enterprise (Business Plan) Custom

Standard (Personal Plan) $99.00 $99.00 per month

Advantage (Personal Plan) $32.00 $32.00 per month

Premier (Personal Plan) $99.00 $99.00 per month

Targeted Responses Others

Starter Free

Bronze $34.00 $39.00 per month

Silver $39.00 $49.00 per month

Gold $99.00 $129.00 per month

Enterprise Custom

Forms $50.00 $50.00 per month

Documents $92.00 $92.00 per month

Sign $18.00 $18.00 per month

Suite $66.00 $66.00 per month

Enterprise Custom

Individual Free

Pro $15.00 $15.00 per month

Team $35.00 $35.00 per month

Enterprise $99.00 $99.00 per month

 
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Screenshots & Videos

Screenshots SurveyMonkey screenshot
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Form Builder screenshot
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Dashboard
+ 1 More
Not Available
Videos Video Thumbnail
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Vendor information

Company Details Located in: San Mateo, CA Founded in: 1999 Located in: San Francisco, California Founded in: 2006 Located in: Fishers, Indiana Founded in: 2006 Located in: Columbia, South Carolina Founded in: 2013
Contact Details

Not available

https://www.surveymonkey.com/

Not available

https://www.jotform.com/

+1 317-542-3125

https://www.formstack.com/

Not available

https://www.cognitoforms.com

Social Media Handles

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