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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Salesforce logo
CRM Software

4.1 7,808 user ratings

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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Groove logo
Sales Engagement Software

4.5 3,049 user ratings

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New SaaS Software

4.8 5,358 user ratings

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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

People.ai logo
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Overview

Description Salesforce is a futuristic Customer Relationship Management Software bringing companies and their customers together. The integrated software helps departments like commerce, marketing, sales and service to get a unified view of each client. Moreover, companies can also leverage on the particular to deliver amazing shopping experiences to individual buyers, automate time-consuming jobs, assure quick resolution to queries raised from the customers front and strategise personalised marketing schemes. The solution serves organisations scattered across industries like retail, automotive, higher education, public sector, media, communication, hospitality and transportation, nonprofit and more. With Salesforce, organisations get the advantage of joining the 150,000+ like-minded companies where they can find a massive community of experts ready to help in their company’s growth, besides offering an estimate of their Return on Investment (ROI). Lastly, AI technology equipped chatbot (Einstein) within the software helps companies reassess past interactions with individual clients and better understand raised queries. Read more This is one of the leading sales engagement platforms trusted by over 40,000 sales professionals. Groove is built for both inbound and outbound sales teams. It helps sales representatives to spend more time closing deals by streamlining each stage of the sales process. A minimum of 5 users are required in your sales team and Groove specializes in helping salespeople engage in accounts, boost revenue and grow the pipeline. It ensures that campaigns are not only timely but also maintain quality communication. With Groove, salespeople can build multi-step campaigns called “Flows” which gives a better view of which prospects are responding. This feature also ensures that you deliver the right message to the right recipient at the right time. In addition, it also sends follow up messages to the leads and collaboration of the entire team. Groove helps in finding the right solutions to fix errors by providing valuable insights into the system. This also includes templates for call scripts and emails and other sales activities. Overall, this is a well-liked and widely used platform for sales management. Read more Clari is a revenue operations management platform that is known to offer exceptional execution capabilities. It handles everything related to individual business sectors including pipeline management, forecasting and revenue intelligence. Thus making the entire process involving these activities easier and predictable. The platform automatically gathers relevant information from the client organisation’s database and puts its AI assistant at work to create interactive dashboards prefilled with executable insights. Predictability certainty is something that revenue managers work hard to achieve. With Clari, this work becomes simplified thanks to its notable visibility and manageable revenue operations. It further standardises the revenue process offering exceptional insights and accountability across the various team in the organisation. It keeps rolling on forecasts with every region, representative, product line, overlay and channel in the business. This forecast is thereafter backed with actual uploaded data to enable the authorities of the client organisation to enforce informed decisions on the go. It is the most flexible, accurate and fastest forecasting platform helpful for detecting impending financial threats to be taken action against, immediately. Read more People.ai delivers the industry's leading revenue operations and intelligence (ROI) platform. Using patented AI technology, it transforms business activity such as email, meetings, and contacts, into account and opportunity management solutions that increase sales rep productivity, accelerate revenue growth, and maximize marketing ROI. Companies such as AppDynamics, DataRobot, Ivanti, Okta, and Zoom rely on People.ai to unlock growth. Read more
Pricing Options
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    90%
  • Momentum
    68%
  • Popularity
    89%

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    90%
  • Momentum
    63%
  • Popularity
    82%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    66%
  • Popularity
    81%
SaaSworthy Awards # 20 Highly Rated # 7 Most Popular # 5 Highly Rated # 2 Fastest Growing
Not Available
Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
  • Business Hours
  • Online
  • Not available
API Support
  • Available
  • NA
  • Available
  • NA

Reviews & Ratings

User Rating
4.1/5 7,808 user ratings
4.5/5 3,049 user ratings
4.8/5 5,358 user ratings
4.6/5 467 user ratings
Rating Distribution
  • Excellent

    41.2%
  • Very Good

    40.2%
  • Average

    10.4%
  • Poor

    2.4%
  • Terrible

    5.7%
  • Excellent

    56.3%
  • Very Good

    38.8%
  • Average

    4.4%
  • Poor

    0.5%
  • Terrible

    0%
  • Excellent

    80%
  • Very Good

    16.9%
  • Average

    2%
  • Poor

    0.5%
  • Terrible

    0.6%
  • Excellent

    67.9%
  • Very Good

    28.1%
  • Average

    3%
  • Poor

    0.6%
  • Terrible

    0.4%
User Sentiments

    Extensive Customization Options, Robust Reporting Capabilities, Comprehensive Feature Set, Extensive Integrations

    Steep Learning Curve, Slow Performance, Outdated User Interface, Complicated Reporting Tool

    Seamless Salesforce Integration, Email Tracking Capabilities, Efficient Groove Flows, Easy-to-Use Calendar Scheduling

    Occasional Software Glitches, Limited Outlook Compatibility, Inconsistent Groove Dialer Performance, Complex Flow Management

    Ease of Use, Salesforce Integration, Accurate Forecasting, Clean Interface

    Slow Loading Times, Limited Customization, Mobile App Issues, Confusing Navigation

    Not Available
Review Summary

Salesforce Sales Cloud is lauded for its extensive customization options and seamless integration with various apps, enabling businesses to build tailored solutions. Users appreciate its user-friendly interface, robust reporting capabilities, and the ability to track customer journeys comprehensively. However, some users find the platform complex, especially for beginners, and point out the high cost of additional licenses and features.

Overall, Groove receives positive feedback from users for its user-friendly interface, ease of use, and extensive features. Many reviewers highlight its intuitiveness, clean design, and ability to streamline communication and collaboration. Additionally, the platform's customization options, integrations with other tools, and mobile accessibility are frequently praised. However, some users mention occasional glitches and a learning curve for more advanced features. Additionally, pricing concerns and the lack of some specific functionalities are noted in a few reviews.

Clari's user reviews highlight its strengths in accurate revenue forecasting, intuitive UI, and robust integration capabilities. The platform's AI-driven insights are particularly valued for enhancing sales performance and improving pipeline visibility. However, some users have expressed concerns regarding data accuracy, occasional system glitches, and limited customization options. Overall, Clari receives positive feedback for its user-friendly design, powerful analytics, and ability to provide actionable insights to sales teams, aiding in efficient revenue tracking and forecasting.

User reviews of People.ai highlight its effectiveness in tracking sales activities, automating data entry, and providing valuable insights into team performance. The platform is praised for its ease of use and integration with Salesforce, allowing reps to stay on track with their daily activities and managers to gain a clear view of team productivity. However, some users express concerns about data accuracy and lag in real-time updates. Additionally, a lack of customizable reporting and challenges with data mapping are noted. Overall, People.ai is seen as a powerful tool for sales enablement, but further improvements in data accuracy and user interface would enhance the user experience.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Starter Suite $25.00 $25.00 per user / month

Pro Suite $100.00 $100.00 per user / month

Salesforce Foundations Free

Groove Custom

Clari Custom

People.ai Custom

 
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Screenshots & Videos

Screenshots Salesforce Adoption Dashboards
+ 2 More
Account page
+ 4 More
Call Recording
+ 2 More
Salesforce Experience
Videos Video Thumbnail
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Video Thumbnail Video Thumbnail
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Video Thumbnail
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Vendor information

Company Details Located in: San Francisco, California Founded in: 1996 Located in: San Francisco, California Founded in: 2014 Located in: Sunnyvale, California - 94086 Founded in: 2012 Founded in: 2016
Contact Details

+1 800-667-6389

https://www.salesforce.com/crm/

650 900 8145

https://www.groove.co/

+1 650-265-2111

https://www.clari.com/

Not available

https://people.ai/

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