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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Salesforce logo
CRM Software

4.1 7,808 user ratings

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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

EngageBay logo
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Hubspot Marketing Hub logo
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Overview

Description Salesforce is a futuristic Customer Relationship Management Software bringing companies and their customers together. The integrated software helps departments like commerce, marketing, sales and service to get a unified view of each client. Moreover, companies can also leverage on the particular to deliver amazing shopping experiences to individual buyers, automate time-consuming jobs, assure quick resolution to queries raised from the customers front and strategise personalised marketing schemes. The solution serves organisations scattered across industries like retail, automotive, higher education, public sector, media, communication, hospitality and transportation, nonprofit and more. With Salesforce, organisations get the advantage of joining the 150,000+ like-minded companies where they can find a massive community of experts ready to help in their company’s growth, besides offering an estimate of their Return on Investment (ROI). Lastly, AI technology equipped chatbot (Einstein) within the software helps companies reassess past interactions with individual clients and better understand raised queries. Read more Engagebay is software for growing businesses to streamline their marketing, sales, and services under one roof. It offers powerful email marketing which lets businesses create fully customizable email marketing communications to send to their target audience. With the use of the software, one can fully automate routine and manual tasks to increase efficiency and nurture their audience in the right way. It also includes a CRM and sales dashboard that helps to organize all potential contacts, track deals, and the sales pipeline without having to use another tool for the same. A helpdesk is also offered as a package, using which customers can reach out to the businesses and get their queries resolved. All of this is provided without compromising on quality for any single tool. Another way to look at it would be to consider it as a cheaper alternative to Hubspot for small- and medium-sized businesses. Read more Hubspot Marketing Hub is a multi-functional marketing solution that provides a vast range of smart tools and features to its users to enhance their growth chart. It provides tools to publish blog posts, manage CRM or Salesforce, connect with the audience, create and organize teams, and enhance the visibility of your brand on the web for a better success rate. It is an all-in-one marketing software that assists you in establishing your brand as an authority by enabling you to publish blog posts easily and effectively. It aims at improving your brand visibility so that you can be found online easily and therefore, drive more traffic. You can automatically organize and record your customer interactions and connect with Salesforce or HubSpot CRM. Users can create teams of hierarchical orders in order to align the usage of HubSpot account with the team’s structure. It additionally enables lead scoring, ROI tracking, channel management, and campaign segmentation. Read more
Pricing Options
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $11.95. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $15.0. Offers Free-forever plan.
SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    90%
  • Momentum
    68%
  • Popularity
    89%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    88%
  • Momentum
    63%
  • Popularity
    82%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    79%
  • Momentum
    71%
  • Popularity
    69%
SaaSworthy Awards # 20 Highly Rated # 7 Most Popular # 8 Fastest Growing # 6 Most Popular # 13 Most Popular # 18 Fastest Growing

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.1/5 7,808 user ratings
4.6/5 761 user ratings
4.6/5 591 user ratings
Rating Distribution
  • Excellent

    41.2%
  • Very Good

    40.2%
  • Average

    10.4%
  • Poor

    2.4%
  • Terrible

    5.7%
  • Excellent

    83.8%
  • Very Good

    8.7%
  • Average

    0.4%
  • Poor

    0%
  • Terrible

    7.1%
  • Excellent

    65%
  • Very Good

    28.9%
  • Average

    4.9%
  • Poor

    0.8%
  • Terrible

    0.3%
User Sentiments

    Extensive Customization Options, Robust Reporting Capabilities, Comprehensive Feature Set, Extensive Integrations

    Steep Learning Curve, Slow Performance, Outdated User Interface, Complicated Reporting Tool

    Exceptional Customer Support, Affordable Pricing, Ease of Use, Comprehensive Marketing Features

    Limited Landing Page Templates, Occasional Technical Issues/Bugs, Lack of Extensive Documentation, Limited Native Integrations

    Ease of Use, Workflow Automation, Extensive Integrations, Comprehensive Reporting

    High Pricing, Limited Social Media Functionality, Limited Landing Page Customization, Steep Learning Curve

Review Summary

Salesforce Sales Cloud is lauded for its extensive customization options and seamless integration with various apps, enabling businesses to build tailored solutions. Users appreciate its user-friendly interface, robust reporting capabilities, and the ability to track customer journeys comprehensively. However, some users find the platform complex, especially for beginners, and point out the high cost of additional licenses and features.

Overall, users praise EngageBay for its user-friendly interface, ease of use, and comprehensive features. They appreciate the ability to manage multiple aspects of their marketing and sales processes from a single platform. Many users also highlight the affordability and value for money that EngageBay offers. However, some users have expressed concerns about the occasional bugs and glitches, as well as the need for improved customer support responsiveness. Additionally, some users have suggested the need for more in-depth analytics and reporting capabilities.

Users widely commend HubSpot Marketing for its user-friendly interface, comprehensive features, and effective lead generation capabilities. Many reviewers highlight the ease of use, even for those new to marketing automation. They also appreciate the wide range of features, including email marketing, social media management, and analytics, which allow them to manage all their marketing activities in one place. Furthermore, users emphasize the effectiveness of the platform in generating leads and increasing conversions, which has significantly contributed to their business growth.

  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $11.95. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $15.0. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Starter Suite $25.00 $25.00 per user / month

Pro Suite $100.00 $100.00 per user / month

Salesforce Foundations Free

Free (All-in-One) Free

Basic (All-in-One) $13.79 $14.99 per user / month

Growth (All-in-One) $59.79 $64.99 per user / month

Pro (All-in-One) $110.39 $119.99 per user / month

Free (Marketing) Free

Basic (Marketing) $11.95 $12.99 per user / month

Growth (Marketing) $45.99 $49.99 per user / month

Pro (Marketing) $73.59 $79.99 per user / month

Free (CRM & Sales Bay) Free

Basic (CRM & Sales Bay) $11.95 $12.99 per user / month

Growth (CRM & Sales Bay) $45.99 $49.99 per user / month

Pro (CRM & Sales Bay) $73.59 $79.99 per user / month

Service Bay Free

Free Tools Free

Marketing Hub Starter $15.00 $20.00 per month

Starter Customer Platform $15.00 $20.00 per month

Marketing Hub Professional $800.00 $890.00 per month

Marketing Hub Enterprise $3,600.00 $3,600.00 per month

 
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Screenshots & Videos

Screenshots Salesforce Adoption Dashboards
+ 2 More
Deals
+ 7 More
Marketing Hub Starter
+ 5 More
Videos Video Thumbnail
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Video Thumbnail
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Vendor information

Company Details Located in: San Francisco, California Founded in: 1996 Located in: Mountain House, California Founded in: 2018 Located in: Cambridge, Massachusetts Founded in: 2006
Contact Details

+1 800-667-6389

https://www.salesforce.com/crm/

+1 877-509-3570

https://www.engagebay.com/

+1 888-482-7768

https://www.hubspot.com/products/marketing

Social Media Handles

Not available

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