Zunoy Knowledgebase

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About Zunoy Knowledgebase

Deep Dive with Clara AI

Zunoy Knowledgebase is built for teams that have a lot of information to document and need an easier way to keep it together. Teams can use it for product documentation, FAQs, API docs, user guides, tutorials, release notes, internal procedures, and other day-to-day reference material. The editor lets users write and update articles without having to manage separate files. Articles can be arranged into categories and linked with related pages, which helps when a knowledge base starts getting larger. Users can also search the documentation to find a particular topic instead of looking through pages one by one. For software and technical teams, Zunoy Knowledgebase can be used to maintain API and developer documentation. Documentation can be changed as a product develops, while version control helps keep track of different versions and updates. Teams can also control access to their content and decide who can work on or view certain information. Templates are available for creating documentation with a consistent structure. Custom branding can be used when the knowledge base is published for customers or external users. A knowledge base can also reduce the need to answer the same questions repeatedly. Support teams can keep FAQs and troubleshooting information in one place, while product and engineering teams can maintain technical references. Internal teams can use it for onboarding material, processes, and other information that people need to look up from time to time. Zunoy Knowledgebase is mainly useful when information is growing and becomes difficult to manage through separate documents, chats, or shared folders. It provides one place where that information can be written, updated, organized, searched, and shared.

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Pricing

Free Trial Not Available
Starts at $4.0.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)
Freelancers
Individuals

API Support

Available

Modes of Support

Online

Zunoy Knowledgebase Features

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Document Management Features

Document Indexing

Allows tagging documents with separate search-friendly terms to make them easily accessible.

Document Archiving

Helps in storing documents which have become obsolete but is important as historical data

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Version Control

It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time.

Optical Character Recognition - OCR

Helps in converting scanned paper documents into editable files

Offline Access

Allows users to access files and documents in offline mode

File Type Conversion

Helps in converting one file type into another without compromising the data quality and visibility

File Recovery

Helps in recovering lost, inaccessible, damaged or deleted files from a hard drive or disk

e-Signature

Electronic Signatures help users to sign their digital documents remotely

Document Retention

Helps in deleting automatically confidential files at a certain point of time, transfer file to new folders or to specified people to avoid misuse of vital information

Document Assembly

Helps in creating a document on an automated basis

Compliance Tracking

Helps in tracking and monitoring and auditing all the regulatory compliance requirements

Content Management Features

Template Creation

Lets you design and create your own templates

Search words or texts from your content

Rich Text Editor

Allows to write content directly with rich text formatting

Permission Management

Ability to assign different sets of permissions to different sets of users

Document Management

Ability to store and manage various information and documents in electronic format.

Version Control

It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time.

SEO Management

Allows to optimize the website to support easy indexing by search engines

Rule Based Publishing

Allows you to set rules for pieces of content to be published or unpublished

Indexing

Allows to index content to support the search mechanism.

Approval Process Control

Allows to approve or reject the content before publishing

Enterprise Wiki Features

Custom Branding

Allows creating a unique identity for a business, product, or service. It includes designing elements like logos, colors, fonts, and messaging that reflect the brand's personality and values.

Search and Navigation Tools

Comprehensive site-wide search, intuitive tagging, and rich metadata.

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Page Linking

Allows user to navigate to another web page

Built-in Templates

It has bundle of predefined templates that can be used for creating a design

Knowledge Database

Lets you have an access to all your past chat history and documents

Rich Text Editor

Allows to write content directly with rich text formatting

Version Control

It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time.

Export to Document Formats

Export files to various document formats, such as PPTX, PDF, and shareable links

Audit Logging

Address compliance and regulatory requirements through integration with popular SIEM vendors and reporting tools.

Discussion Threads

Helps in ensuring collaboration and exchange of views pertaining to a specific topic through comment posts

Mobile Access

Allows accessing the software and product/service related information from a mobile device

Offline Access

Allows users to access files and documents in offline mode

Multi-language Support

Available in multiple languages to support global customers

Access Control

Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role

Zunoy Knowledgebase Pricing

Free Trial

Not available

No Credit Card Required, Get Started for Free

Pricing Options

Freemium ( Limited Features )

MONTHLY YEARLY

Free Free

The Free plan is for individuals and small teams starting with documentation. It includes a single workspace, 1 brand, 1 contributor, monthly reports, basic analytics, and normal search. It also includes core documentation features such as the rich text editor, version history, full-text search, Ask AI, feedback, and analytics.

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Starter $48.00 $4.00 per month

The Starter plan is designed for users who need more room to manage their documentation. It includes everything in the Free plan and increases collaboration to 2 contributors or editors. It also provides unlimited pages and viewers, making it suitable for teams maintaining a growing documentation site.

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Growth $72.00 $6.00 per month

The Growth plan adds features for teams managing more active documentation projects. It includes 2 brands, unlimited viewers, 5 contributors or editors, weekly reports, advanced analytics, 7 days of version control, and intent-based search. It includes everything available in the Starter plan.

Start Free Trial

Business $144.00 $12.00 per month

The Business plan is intended for larger documentation teams that need more contributors, brands, and version history. It includes everything in Growth, along with 5 brands, 10 contributors or editors, and 30 days of version control. It is suited to teams managing documentation across multiple brands or larger workflows.

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Zunoy Knowledgebase FAQs

Is my personal information stored in Zunoy KnowledgeBase?

Zunoy stores the account and workspace information required to operate your documentation workspace. Personal information is not sold or shared with third parties.

What can I manage with Zunoy Document Management Software?

Zunoy Document Management Software helps teams create and organize product documentation, user guides, tutorials, API references, release notes, knowledge articles, and help-center content in one workspace.

Can I schedule future transfers?

Yes, you can schedule content publishing and version releases in advance from the editor's publish menu, so updates go live automatically at the time you choose.

Can I create and manage API documentation with Zunoy?

Yes. Zunoy documentation software can import OpenAPI specifications and generate API reference documentation, helping teams manage technical and product documentation from the same platform.

Is Zunoy Knowledgebase free?

Yes. Zunoy offers a free plan for small teams that need a published docs site with search and feedback.

Which plan is best for growing companies?

The Business plan suits growing support and content teams that need unlimited projects, higher page views, and priority support.

Does Zunoy Knowledgebase include AI-generated answers?

Yes. Ask AI answers reader questions directly from your published docs on plans that include it.

What is Zunoy Knowledgebase used for?

Zunoy Knowledgebase is Document Management Software. Zunoy Knowledgebase offers the following functionalities: