Home/Remote Access Software/ISL Online vs TeamViewerUpdated on: April 13, 2024

Compare ISL Online vs TeamViewer

94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
GoTo Resolve
GoTo Resolve Remote Access Software (493 Ratings)
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94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
GoTo Resolve

GoTo Resolve

Remote Access Software (493 Ratings)
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Overview

Summary

ISL Online web-based remote desktop software is very easy to use and comes packed with suitable features. You can remote access and monitor any Mac, Windows, or Linux computer within the shortest possible period of time, using any system/device. Users can transfer files easily. The software is highly collaborative also because you can co-monitor systems or deliver instructions using a live chat facility. Session recording and session transfer features add to its utility value. You can remotely control systems and access data while on the go. It ensures high-speed screen sharing. ISL Online has servers across the world so service flow is always undisturbed. It comes with a webinar portal. ..show more

TeamViewer is a remote desktop tool with the world’s largest and fastest remote connection network. This is the only tool you will ever need to keep all your computers, servers, and devices at your fingertips. The only enterprise remote support tool you need for industrial-grade remote control, desktop sharing, online meetings, network monitoring, malware protection, and secure file transfer between computers. ..show more

GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. ..show more

Features

Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.

Feedback Collection Helps in collecting feedback from users to assess the support

File Transfer Allows sending and receiving files

Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online

Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system

Screen Sharing Enables remote participants to see your desktop that allows better collaboration

Session Recording Enables one to record remote access, support sessions, and meetings

Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Ljubljana, Slovenia / +386 1 2447760

Germany / +49 7161 305898581

Boston, Massachusetts / 1 855 263 2838

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

PLAN:

  • Free Trial
  • All the basics for anyone that is just getting started.

PRICING

  • $0 15 days FREE TRIAL

FEATURES:

  • All features included
  • Remote desktop control
  • Unattended access
  • Support for mobile devices
  • RDP / SSH tunnel
  • App customisation
  • Maximum security

LICENSE

  • SIMULTANEOUS SESSIONS - One per license
  • TOTAL SESSIONS - Unlimited
  • MANAGED COMPUTERS - Unlimited
  • OPERATORS - Unlimited
  • VALIDITY - 15 days
  • UNDATES&UPGRADES - Free

ADD-ONS

  • MULTISESSION - Not available
  • PREMIUM SUPPORT 24/7 - Not available
Pay per Use
$145 Others

PLAN:

  • Pay per Use
  • For small businesses which prefer paying per minute.

PRICING

  • $145 per 500 min / year

FEATURES:

  • All features included
  • Remote desktop control
  • Unattended access
  • Support for mobile devices
  • RDP / SSH tunnel
  • App customisation
  • Maximum security

LICENSE

  • SIMULTANEOUS SESSIONS - Charged per minute
  • TOTAL SESSIONS - Unlimited
  • MANAGED COMPUTERS - Unlimited
  • OPERATORS - Unlimited
  • VALIDITY - 500 minutes/12 months
  • UNDATES&UPGRADES - Free

ADD-ONS

  • MULTISESSION - Charged per minute
  • PREMIUM SUPPORT 24/7 - Not available
Cloud
$469 Others

PLAN:

  • Cloud
  • Multi-user license for growing businesses.

PRICING

  • $469 per license / year

FEATURES:

  • All features included
  • Remote desktop control
  • Unattended access
  • Support for mobile devices
  • RDP / SSH tunnel
  • App customisation
  • Maximum security

LICENSE

  • SIMULTANEOUS SESSIONS - One per license
  • TOTAL SESSIONS - Unlimited
  • MANAGED COMPUTERS - Unlimited
  • OPERATORS - Unlimited
  • VALIDITY - 12 months
  • UNDATES&UPGRADES - Free

ADD-ONS

  • MULTISESSION - $139 per license / year
  • PREMIUM SUPPORT 24/7 - $139 per license / year
  • For users with 10+ licenses
Self-Hosted
$990 Others

PLAN:

  • Self-Hosted
  • For large businesses. Server installation required.

PRICING

  • $990 per license / lifetime

FEATURES:

  • All features included
  • Remote desktop control
  • Unattended access
  • Support for mobile devices
  • RDP / SSH tunnel
  • App customisation
  • Maximum security

LICENSE

  • SIMULTANEOUS SESSIONS - One per license
  • TOTAL SESSIONS - Unlimited
  • MANAGED COMPUTERS - Unlimited
  • OPERATORS - Unlimited
  • VALIDITY - Lifetime
  • UNDATES&UPGRADES - 139 per license/year

ADD-ONS

  • MULTISESSION - Included
  • PREMIUM SUPPORT 24/7 - $139 per license / year
  • For users with 10+ licenses
View Price Page
Single User
Others

₹1,499 per month billed Yearly

One seat, 1 session

One licensed user can initiate device connection one session at a time

Features

  • Access and Control Computers Remotely
  • Secure Unattended Access
  • Remote printing for Mac & Windows on any printer
  • File Sharing
  • Managed Devices :Upto 200
  • Licensed users : 1
  • Number of meeting participants : 10
  • Cross platform access
  • Tech support via phone

Add-ons

  • TeamViewer Remote Management
  • Support for Mobile Devices
  • Servicecamp
  • TeamViewer Assist AR
Multi User
Others

₹3,099 per month billed Yearly

Multiple seats, 1 session

Multiple licensed user accounts, enabling 1 user to connect at any given time

Features

  • Access and Control Computers Remotely
  • Secure Unattended Access
  • Remote printing for Mac & Windows on any printer
  • File Sharing
  • Managed Devices :Upto 300
  • Licensed users : 15
  • Number of meeting participants : 10
  • Cross platform access
  • Customized Device Information
  • User Access Reporting
  • Multiple sessions at a time (channels) : 1 channel included (add on up to 5)
  • Tech support via phone
  • TeamViewer web client

Add-ons

  • TeamViewer Remote Management
  • Support for Mobile Devices
  • Servicecamp
  • TeamViewer Assist AR
  • Extra Concurrent Users
Teams
Others

₹6,599 per Month billed Yearly

Multiple seats, 3 sessions

Multiple licensed users can initiate device connections, with up to 3 sessions open at the same time

Features

  • Access and Control Computers Remotely
  • Secure Unattended Access
  • Remote printing for Mac & Windows on any printer
  • File Sharing
  • Managed Devices :Upto 500
  • Licensed users : 30
  • Number of meeting participants : 10
  • Cross platform access
  • Customized Device Information
  • User Access Reporting
  • Multiple sessions at a time (channels) : 3 channels included (add on up to 10)
  • Mass Deployment
  • Device Access Reporting
  • Complement with Third-Party Integrations
  • Tech support via phone
  • TeamViewer web client
  • Includes features of Add-ons
View Price Page
Service Desk
$49 /Month

$39 per technician per month billed annually

$49 per technician per month billed monthly

Features

  • Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges
  • 24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team
  • Free upgrades
  • Access to training videos, help guides and best practices
GoToAssist
$69 /User/Month

$55 per agent per month billed annually or $660.00 annually

$69 per agent per month billed monthly

Features

  • 1 Agent
  • Agent Console
  • File Transfer
  • Remote Diagnostics
  • Multi-Monitor Navigation
  • Multi-Session Support
  • Slack Integration

Add-On

  • Include Mobile Add-On: Only $20.00/Agent Monthly
  • Mobile Chat / Remote View / Remote Control* / Device Info / Camera Share
View Price Page

SCREENSHOTS

ISL Online Screenshots
View 6 screenshot(s)
TeamViewer Screenshots
View 13 screenshot(s)
GoTo Resolve Screenshots

INTEGRATIONS

  • Bitrix24
  • Salesforce
  • Jira
  • Slack

ALTERNATIVES

Top alternatives to ISL Online

TeamViewer
TeamViewer
VNC Connect
VNC Connect
BeyondTrust Remote Support
BeyondTrust Remote Support
Zoho Assist
Zoho Assist
RescueAssist
RescueAssist

Top alternatives to TeamViewer

Zoho Assist
Zoho Assist
ZooM SFA
ZooM SFA
Tasklog Teams
Tasklog Teams
VNC Connect
VNC Connect
AnyDesk
AnyDesk