Home/Social Media Management Software/Sysomos
Updated on: November 12, 2019
What is Sysomos ?
Sysomos - Social Media Management Software : SaaSworthy.com
View Gallery
80%

Sysomos

One platform with many solutions.
(120 Ratings) Write Review

It is a powerful text analytics tool which makes data science simple and transfers unstructured data into a structured data. It has Sysomos Search, a feature which provides unlimited ad-hoc search on billions of customer conversations that will help you to make better business decisions. In addition Sysomos Discover, allows you to uncover new insights about your customers behaviour on key topics which will improve audience engagement. It also has Sysomos Listen feature to proactively monitor social conversations, this will allow you to track your competitors in real-time.It also helps you conduct detailed analytics in order to share meaningful insights and visualizations.

Sysomos Features Show All Features

Sysomos Technical details

Support Online Customer Type Large Enterprises Medium Business Small Business
API Contact Toronto, Canada / +1-866-483-3338
Deployment SaaS/Web/Cloud Category Social Media Management Software

Sysomos Pricing

Pricing ModelFree Trial , Quotation Based
How much does Sysomos cost ?
Sysomos provides a custom pricing for their software.
Custom
Custom

Features

  • Search any any topic, trends, industry, or brand to inform your business
  • Discover social images with visual analytics to gain unique brand insights
  • Listen to people, conversations, and media that matter most to you
  • Bring content marketing, social management, and analytics into a single customized view
  • Moderate your social channels and engage in real-time for superior customer service
  • Optimize campaigns and holistically analyze your paid strategy in real time.

Contact the vendor for latest pricing information.

Screenshot of the Vendor Pricing Page
View Full Screen

Disclaimer: The pricing details were last updated on 22/05/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Ask the Community View Community

Sysomos Alternatives Sysomos Alternatives

98%
(4972 RATINGS)
Hootsuite
Hootsuite is a popular social media management software that comes attractively stuffed with an array of collaboration features as well. The software contains...
Visit Website
84%
(429 RATINGS)
Falcon.io
Falcon.io software is a platform for every Social Media Marketer. Create posts for all your social networks in one collaborative content calendar. Listen,...
Visit Website
82%
(68 RATINGS)
AgoraPulse
Agorapulse is a social media tool that helps you engage, publish content, listen, collaborate, and report. Agorapulse allows you to write, edit schedule and...
Visit Website
77%
(297 RATINGS)
Sprinklr
Sprinklr is the best-suited software for big enterprises with social media management needs on a large scale. It enables large enterprises to provide a...
Visit Website
76%
(39 RATINGS)
MavSocial
MavSocial is a simple and affordable social media management platform used by thousands of marketers, businesses, and agencies to streamline their social media...
Visit Website
73%
(42 RATINGS)
Oktopost
Oktopost is the only social media management platform architected for B2B enterprises. Using Oktopost, B2B marketers can easily publish content, engage with...
Visit Website
57%
Crimson Hexagon
It is an enterprise consumer insights platform which makes data analysis easy for you. It uses AI technologies and automatically surface insights from customer...
Visit Website
44%
BisonBerg
Bisonberg is a secure and reliable Instagram growth service enhanced with unique strategies and competitor targeting to measure and grow the Instagram account...
Visit Website
42%
Socialradar.co
Socialradar.co is a social media tool that enables users to monitor their brands on Twitter and gets notified when they have been mentioned in certain Tweets....
Visit Website
38%
RoboIG
RoboIG is an Instagram automation tool that will provide your account with an organic growth of real followers, that are truly engaged in the content you post....
Visit Website

Sysomos Reviews

OVERALL RATING
3.6
Based on 120 Rating(s)
Rating Distribution
  • 60
  • 43
  • 8
  • 9
  • 0
SHARE YOUR EXPERIENCE Write a Review
Sort By
Filter by Source
Source : g2crowd.com
(Reviewed on 27 July 2019)
"Sysomos was the first analytics tool i used as a fresher"

What do you like best?

Sysomos is a very simple tool, there is nothing hidden part in it, you have to simply put a query and other filters and you'll get the result. I started my career in analytics then i first used Sysomos as a tool and it helped me understand analytics more. Simplicity is its key point whereas there are too many filters which can extract exact data which we want, Data visualization is also good which includes word cloud, demographics. Analytics metrics visualization is also far better than other tools, we can easily find out everything on Sysomos.

What do you dislike?

First of all data extraction limit is low, means we can only extract a limited data. Sometimes it malfunctions like the wrong date of data or sometimes data missing, so Sysomos have to work on it. Server down problem is very common with Sysomos.

Recommendations to others considering the product:

If you are new to analytics then its a perfect tool and its cheap enough for a medium and small industry so one can use it , it is very easy to use and meet all requirement. It's data visualization is far better than other tools

What problems are you solving with the product? What benefits have you realized?

Data visualization become easy and Hashtag analysis use to be a major problem but Sysomos resolved it efficiently. As it is very easy to use one can add multiple things in there reports like demographics analysis, word cloud analysis, heat points, device compatibilty. In short it is rich with many data information

Show Less

...more
Source : g2crowd.com
(Reviewed on 27 May 2019)
"Great platform integrated within the Meltwater suite"

What do you like best?

Takes a deeper look at social media metrics that you cant find in basic social platforms

What do you dislike?

Platform seems a bit out of date in terms of UI. Needs a makeover

Recommendations to others considering the product:

Great for listening and basic scheduling

What problems are you solving with the product? What benefits have you realized?

Social scheduling, listening, and analytics all in one platform.

Show Less

...more
Source : g2crowd.com
(Reviewed on 04 March 2019)
"My review"

What do you like best?

What I like best about Sysomos is that I can manage everything throughout social media.

What do you dislike?

Nothing. I love Sysomos! Keep up the good work.

What problems are you solving with the product? What benefits have you realized?

Sysomos benefits the social aspect of business.

Show Less

...more
Source : g2crowd.com
(Reviewed on 06 February 2019)
"Sysomos - Amazing platform"

What do you like best?

Sysomos is amazing at monitoring media mentions overall. It pulls in data from everywhere. I also love that there is a query builder -- so if you're not great at building queries to help you search for what you're looking for, there is a tool built-in that will help you develop the query for your search. I also love all the analytics tools -- such as influencer identification. It's really helpful in finding out whether search results are relevant to the company.

What do you dislike?

It can be difficult to build specific queries - so if you don't know to eliminate some words, unrelated results can be pulled into searches. However, it's trial and error - so overall, this doesn't bother me. I find Sysomos extremely useful.

Recommendations to others considering the product

Sysomos is great for real-time media monitoring and results. I love the immediacy of the product and the information/results it provides. It's also able to recognize influential accounts to help users understand who's talking about a specific topic or area of interest.

What business problems are you solving with the product? What benefits have you realized?

Sysomos helps us quickly find information on specific queries. Instead of building dashboards (which, it can also do), if something happens that I need information on immediately, I can put that into Sysomos and find out how it's trending. I can also then watch over time to see how stories gain traction. It gives immediate results, which is important for crisis management.

...more
Source : g2crowd.com
(Reviewed on 05 December 2018)
"User friendly"

What do you like best?

Easy navigation around the different components. Great customer service.

What do you dislike?

nothing in particular that i dislike at the moment.

What business problems are you solving with the product? What benefits have you realized?

Social media listening/analysis and competitors insights.

...more
Source : g2crowd.com
(Reviewed on 15 October 2018)
"Easy to use. Great Customer Service. Always innovating."

What do you like best?

The ease of use is probably the the best attribute. I work with a lot of other social listening platforms due to the licenses our clients have but always double check their results against Sysomos, as I feel the most comfortable with the results and how to use it to solve different tasks.

What do you dislike?

I think Sysomos could do more with audience segmentation and consumer insights. I think Netbase has a bit of headway on this feature.

What business problems are you solving with the product? What benefits have you realized?

1) Crisis management for brands who have negative articles written about them.

2) Content planning to help inform brand campaigns

I realize that Sysomos is able to help determine how the target audience talks about a certain subject that is important to our client and we are able to educate and redirect the brand messaging to be more authentic and relatable to the consumer.

...more
Source : g2crowd.com
(Reviewed on 15 October 2018)
"Hot and Cold"

What do you like best?

The core search function works well and provides immediate insight into almost any marketing question we have.

What do you dislike?

Everything else. The platform for Expion, in particular, can be kindly described as clunky and all the functions have issues with bugs. Other features surrounding the main search engine are "broken" too often or are otherwise missing obvious connections to other parts of the platform (i.e. search functions within engagement area).

Recommendations to others considering the product

I would recommend using the Search function, but not any other aspects of the platform - it may be better to use multiple vendors until Sysomos/Meltwater make major updates to ancillary features.

What business problems are you solving with the product? What benefits have you realized?

We are monitoring brand reputation, finding influencer contacts, monitoring campaigns and segmenting our audiences. The insights from the core search and report functions have been incredibly important to that effort.

...more
Source : g2crowd.com
(Reviewed on 15 October 2018)
"Good products challenging sales "

What do you like best?

Quality of product itself, Adam and Kristina as account managers, responsive support

What do you dislike?

Challenging sales and on boarding process

What business problems are you solving with the product? What benefits have you realized?

Competitor analysis. News monitoring. Crisis issue monitoring. Board-level reporting dashboards on communications KPI

...more
Source : g2crowd.com
(Reviewed on 30 September 2018)
"Great for keeping up with the latest trends on Social "

What do you like best?

Great for keeping track of what people are saying about your brand, and for tracking online discussions. Email notifications let me be warned of potential risks as they happen, so we can respond quickly. Also great for ad hoc searching, which is valuable to research and strategy planning.

What do you dislike?

Would love to see a live update feature for listening, so that we can always see the latest posts right away. Stronger connections with forums and Reddit would also be useful for monitoring conversations and how the evolve on those platforms.

What business problems are you solving with the product? What benefits have you realized?

We use Sysomos to ensure we are keeping up with the latest trends online, and that we can see what people are saying about our business and it's services. Reporting on events, campaigns, or crisis' utilize the data and analytics found in Sysomos to give an idea of the public perception. Using posts found in Sysomos allow us to add a voice to what people are saying vs. a number.

...more
Source : g2crowd.com
(Reviewed on 30 September 2018)
"Long time customer - we love Sysomos."

What do you like best?

We worked with Sysomos since 2010 and have had nothing but good experiences with them. They are great to work with and continually update the platform.

What do you dislike?

I would like to see a more unified code for all aspects of the platform instead of multiple different interfaces for different components.

Recommendations to others considering the product

They are a great, cost-effective solution that does exactly what you'd expect it to do. I would recommend you consider them for your social software needs.

What business problems are you solving with the product? What benefits have you realized?

Social listening, topic monitoring, real-time alerts.

...more
Read All Reviews

Videos on Sysomos Youtube Official Channel

Sysomos Gaze
Sysomos Gaze

Sysomos Screenshots

Sysomos Demo - Discover
Sysomos Demo - Listen
Sysomos Demo - Publish
Sysomos Demo - Search
Sysomos screenshot
Sysomos screenshot
Sysomos Demo - Discover
Sysomos Demo - Discover
Sysomos Demo - Listen
Sysomos Demo - Publish
Sysomos Demo - Search
Sysomos screenshot
Sysomos screenshot