Home/Incident Management Software/Squadcast
Updated on: October 2, 2022
Squadcast - Incident Management Software
84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Squadcast

A Solution to Excel your Customer Experiences
(100 Ratings) Write Review

What is Squadcast and how does it work?

Squadcast is a platform to manage incidents. All-in-one solution for centralized alerts, notification rules, escalations, schedules, runbooks, and more. Collaborate with your team on the same workspace to solve issues. The software integrates with the Email, Datadog, Slack, Papertrail, New Relic, and more.

Squadcast Features Show All Features

Squadcast Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number New York, New York
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Official Website https://www.squadcast.com/
Category Incident Management Software

Squadcast Pricing

Pricing ModelFree Trial , Freemium , Subscription
MONTHLY YEARLY
Essential
Free

Features

  • Unlimited Email and Push Notifications
  • SMS Notifications: First 200 SMS Free Post this, $0.1 per SMS
  • Phone Notifications: First 200 Calls Free Post this, $0.2 per Call
  • Native Integrations with Event Sources
  • Event Severity Levels
  • Event Tags
  • Incident Routing Based on Event Attributes
  • Custom Integrations via API
  • On-Call Schedules
  • Schedule Overrides
  • Escalation Policies
  • Squads
  • Rule-Based Alert Suppression
  • Service Maintenance Windows
  • Alert Deduplication
  • Multiple Alert Sources for one Service
  • Role Based Access Control
  • API Request Limits
  • Knowledge Base
  • Data Retention: 6 Months
Pro
$9 /User/Month
Billed Yearly

Features

  • Free Stakeholders: Up to 10
  • Includes features of Essential plan, plus
  • Number of Status Pages: 5
  • SMS Notifications: Unlimited Free SMS
  • Phone Notifications: Unlimited Free Calls
  • JIRA Integration
  • SCM Integrations for Dynamic Squads
  • Phone, Email, and Chat
  • Private Status Page
  • Exportable Incident Timelines
Enterprise
$19 /User/Month
Billed Yearly

Features

  • Unlimited Users
  • Includes features of Pro plna, plus
  • Single Sign-On (SSO)
  • Dedicated Account Manager
  • Customer Reliability Engineer
  • Data Retention: Unlimited
  • # of Status Pages: Unlimited
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Disclaimer: The pricing details were last updated on 10/01/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Squadcast pricing.

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OnPage
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Squadcast Reviews

OVERALL RATING
4.6
Based on 100 Rating(s)
Rating Distribution
  • 70 %
  • 26 %
  • 2 %
  • 2 %
  • 0 %
SHARE YOUR EXPERIENCE Write a Review
Read All Reviews

Videos on Squadcast

Squadcast: Incident Resolution, The SRE Way
Squadcast: Incident Resolution, The SRE Way
Squadcast: IncidentSquadcast Dashboard

Squadcast FAQs

Squadcast is Incident Management Software. Squadcast offers the following functionalities:

  • Root-cause Diagnosis
  • Disaster Recovery
  • CAPA
  • Audit Trail
  • Incident Reporting
  • Ticket Management
  • Task Management

Learn more about Squadcast features.

Yes, Squadcast provides API.

Squadcast Integration

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Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com