SocialEpoch WhatsApp SCRM

About SocialEpoch WhatsApp SCRM

SocialEpoch is a specializes in providing complet global leading social marketing solutions. Some products and services including but not limited to WhatsApp marketing, WhatsApp CRM, social ecommerce platform, social fission, and marketing training, etc. SocialEpoch aims to provide clients with more extensive leads generation approaches through the latest private social marketing technologies, they look forward to collaborating with more global clients who share the common vision to achieve a win-win situation.

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Pricing

Free Trial Not Available
Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

68%
Reviews

60%
Momentum

62%
Popularity

70%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

SocialEpoch WhatsApp SCRM Features

Show Feature Explanation

Show Missing Features

CRM Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

68%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting customer behavior and sales opportunities

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Customization

Helps to customize the system for use in industry-specific use cases

Standard Features

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

List Management

Enables management of multiple lists and communications with them

Referral Tracking

Track and manage your referred customers.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Document Management

Ability to store and manage various information and documents in electronic format.

SocialEpoch WhatsApp SCRM Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Private Custom

Features

PC Client License -1
Mobile Client License -1
PC/MOBILE data exchangeable
User portrait basic information
User portrait extension information
Contacts – Customer Management
Contacts – Group Management
Contacts – Tag Management
Contacts – WhatsApp to unsaved contact
Contacts – Create Customers
Contacts – group member export
Contacts – Blaster to group members
Contacts -Customer Bulk Import
API Connection
Private message-TXT
Private message-PIC
Private message-VIDEO
Private message-Document
Smart Group Chat(Auto Chat Robot)
Automatic Translation
Receive full-screen automatic
translation (extra charge)
Auto Reply/Quickly Reply
Customer History Tracing
Multiple staff follow up customers
Customer Transfer
AI Potential customer auto-dig
Staff working data
Customer data
Behavioral data
Professional team one-stop service

Standard Custom

Features

PC Client License -6
Mobile Client License -6
PC/MOBILE data exchangeable
User portrait basic information
User portrait extension information
Contacts – Customer Management
Contacts – Group Management
Contacts – Tag Management
Contacts – WhatsApp to unsaved contact
Contacts – Create Customers
Contacts – group member export
Contacts – Blaster to group members
Contacts -Customer Bulk Import
API Connection
Private message-TXT
Private message-PIC
Private message-VIDEO
Private message-Document
Smart Group Chat(Auto Chat Robot)
Automatic Translation
Receive full-screen automatic
translation (extra charge)
Auto Reply/Quickly Reply
Customer History Tracing
Multiple staff follow up customers
Customer Transfer
AI Potential customer auto-dig
Staff working data
Customer data
Behavioral data
Professional team one-stop service

Professional Custom

Features

PC Client License -6
Mobile Client License -6
PC/MOBILE data exchangeable
User portrait basic information
User portrait extension information
Contacts – Customer Management
Contacts – Group Management
Contacts – Tag Management
Contacts – WhatsApp to unsaved contact
Contacts – Create Customers
Contacts – group member export
Contacts – Blaster to group members
Contacts -Customer Bulk Import
API Connection
Private message-TXT
Private message-PIC
Private message-VIDEO
Private message-Document
Smart Group Chat(Auto Chat Robot)
Automatic Translation
Receive full-screen automatic
translation (extra charge)
Auto Reply/Quickly Reply
Customer History Tracing
Multiple staff follow up customers
Customer Transfer
AI Potential customer auto-dig
Staff working data
Customer data
Behavioral data
Professional team one-stop service

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 14/09/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about SocialEpoch WhatsApp SCRM Pricing