Home/Business Process Management Software/ProcessMaker
Updated on: October 18, 2021

What is ProcessMaker ?

ProcessMaker

Run all your business processes in a systematic and streamli
(201 Ratings) Write Review

ProcessMaker provides workflow software solutions for business enterprises by allowing improvement in efficiency for building, running, reporting and optimising business processes in a user-friendly interface. It is a multi-language BPM solution, which is compatible on-premise and on the cloud. It is a flexible, easy-to-use program which helps to master business process management and can be customized to your business requirements with ease. Business processes can be conveniently modelled with its drag-and-drop process designer tool, making it most preferred for end users. Its software applications can be easily integrated with a large number of other management applications like HR, CRM, ERP and so on. Tracking task completion manually has now become obsolete, with ProcessMaker you can now design, develop, analyse and evaluate your actions with consistency and quality. This software gives you a roadmap to follow, in order to achieve success in planning, designing and implementation of workflow on your system.

ProcessMaker Technical details

Support 24/7 (Live rep) Business Hours Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Durham, North Carolina / +1 919-289-1377
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Category Business Process Management Software

ProcessMaker Pricing

Pricing ModelFreemium , Open-source , Subscription
Open Source
Free

Features

  • Customizable Inbox
  • In-application notifications
  • Standard reporting
  • Process designer & engine
  • Screen & script designer
  • 100% RESTful API
Platform
$1,495 /Month

$1495 per month billed annually

Features

  • Includes features of Open Source plan, plus
  • Unlimited users and usage
  • Email notifications
  • End-User Experience: Mobile
  • Management Experience: Mobile
  • Standard reporting
  • Custom themes
  • Process templates
  • Nightly off-site backups
  • Single sign-on (SAML 2.0 & OAuth2)
  • Encryption data at rest
  • High availability
  • Queue management
  • Application performance monitoring
Enterprise
$1,495 /Month

$1495 per month billed annually

Additional user: $19 per user per month

Features

  • Includes features of Platform plan, plus
  • Custom filters
  • Push notifications (Slack, SMS, etc)
  • Actions by email
  • Business activity monitoring (BAM)
  • Advanced search
  • SLA Management
  • Advanced analytics & reporting
  • Approvals by email
  • Case Management
  • Database tools
  • Connector library
  • Web portal builder
  • Data model tool
  • Custom packages
  • Directory services
  • Development environment
  • Custom domain
  • Enterprise logging
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Disclaimer: The pricing details were last updated on 03/07/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about ProcessMaker pricing.

ProcessMaker FAQs

Yes, ProcessMaker provides API.

Ask the Community View Community

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ProcessMaker Reviews

OVERALL RATING
3.9
Based on 201 Rating(s)
Rating Distribution
  • 21.4 %
  • 57.1 %
  • 0 %
  • 0 %
  • 0 %
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Roosevelt
RooseveltSource : financesonline.com
(Reviewed on 18 June 2020) Simple to use

PROS & CONS

What are the best aspects of this product?

In a few days, you can successfully create workflows. We can also create applications with systems integration. It also allows us to add plugins without affecting the functions of the application. This is my favorite feature thus far. As a bonus, it allows users with minimal expertise in programming to navigate the application without confusion.

What aspects are problematic or could work better?

It is not simple to use especially the upgraded version. The workflows have to be re-tested to make sure it is not affected by the upgrades. The UI also needs an update. Currently, it looks outdated. They need to modernize their overall look. The mobile app also lags when there are complex dynaforms and custom javascript/JQuery implementations. Performance issues also occur whenever open cases exceed a certain number.

What specific problems in your company were solved by this product?

It reduced our paperwork in our manufacturing plants. ProcessMaker is useful in automating workflows, allowing users to interact with a custom user interface. This helped us a lot because we don't have to do as much manual work anymore.

Are you a current user of this product?

Yes

...more
Valerie
ValerieSource : financesonline.com
(Reviewed on 04 June 2020) It helps us with our processes

PROS & CONS

What are the best aspects of this product?

It allows us to be more organized with our processes. We can manage and process requests fast and implement new procedures easily. We don't even have to be experts in programming to do this. Its interface is also simple to use and their support team is very responsive.

What aspects are problematic or could work better?

They should widen their community scope as its very limited.

What specific problems in your company were solved by this product?

Accessing this from different devices is very easy. This makes it easier to track progress and complete reports.

Are you a current user of this product?

Yes

...more
Samir
SamirSource : financesonline.com
(Reviewed on 27 May 2020) ProcessMaker is a great end to end automation tool

PROS & CONS

What are the best aspects of this product?

It's easy to create forms, automated email, mobile support, and API integration using ProcessMaker. The customer service is also well-equipped with the proper knowledge to help us accomplish our tasks.

What aspects are problematic or could work better?

It doesn't integrate with Kafka and HDFS. It also doesn't export files to JPG or PNG.

What specific problems in your company were solved by this product?

We were able to automate 32 manual workflows into automated ones. It helped us automate task approval, which greatly reduced the time spent on this. Before, we have to wait for days before a project is approved.

Are you a current user of this product?

No

...more
Daren
DarenSource : financesonline.com
(Reviewed on 24 July 2020) Automation of workflow processes became easier

PROS & CONS

What are the best aspects of this product?

ProcessMaker is easy to use and it offers automation for different languages. This makes us very satisfied.

What aspects are problematic or could work better?

The version 2.x and 3.x have slow updates.

What specific problems in your company were solved by this product?

We can track requests and get information from all departments. This proved to be useful in the efficiency of our team.

Are you a current user of this product?

Yes

...more
Vinnie
VinnieSource : financesonline.com
(Reviewed on 13 July 2020) I love this BPM tool

PROS & CONS

What are the best aspects of this product?

It integrates well with LDAP, allowing us to improve our business processes. Its interface is also easy to navigate. It has folders for inbox, drafts, and participate. To add to this, it also loads fast and is organized. It has columns for sent by, due date, modified by, and priority. And because it integrates with our email, we can keep updated on what's happening.

What aspects are problematic or could work better?

The flexibility of the modeling feature can still be improved. Adding more libraries will make the process much more effective.

What specific problems in your company were solved by this product?

It helped us improve our tracking processes; reduced our paperwork; automated other business processes; and simplified out internal processes. This paved the way for a much more efficient workflow for the whole company.

Are you a current user of this product?

Yes

...more
Lavina
LavinaSource : financesonline.com
(Reviewed on 14 June 2020) It is an awesome platform

PROS & CONS

What are the best aspects of this product?

No programming skills are needed to create the workflow. It allows us to easily create workflows without prior experience, making it convenient for us non-developers. The API and database links all make the process effective and it's easy to add functions.

What aspects are problematic or could work better?

It should provide more user access and features in the user settings. It should also allow access configuration so we can limit which users can access a particular type of file.

What specific problems in your company were solved by this product?

It is easy to integrate the workflow of my business. I can keep track of the entire process.

Are you a current user of this product?

No

...more
Winfield
WinfieldSource : financesonline.com
(Reviewed on 01 June 2020) I love ProcessMaker

PROS & CONS

What are the best aspects of this product?

It is the best project management tool out there. It allows us to get reports on our processes. Furthermore, its solutions are meant for small businesses because it is free of charge. It is also simple to track calls and product alerts.

What aspects are problematic or could work better?

It still needs improvement. Some aspects of it are difficult to correct.

What specific problems in your company were solved by this product?

Like a plant, we have a lot of paperwork to deal with. By using ProcessMaker, we were able to reduce our paperwork significantly. We were able to use their workflows for this.

Are you a current user of this product?

No

...more
Lenore
LenoreSource : financesonline.com
(Reviewed on 30 May 2020) I am very happy with ProcessMaker

PROS & CONS

What are the best aspects of this product?

It enhanced our management processes. It fixed our workflows and allowed us to improve task management.

What aspects are problematic or could work better?

It is quite expensive. Some features that my business need is not included yet so it has to be customized for us.

What specific problems in your company were solved by this product?

We were able to generate product concerns, quality reports, incident reports and many more using ProcessMaker. It is a convenient application for organizing our workflow.

Are you a current user of this product?

No

...more
Dorcas
DorcasSource : financesonline.com
(Reviewed on 23 May 2020) ProcessMaker is the best

PROS & CONS

What are the best aspects of this product?

It ensures flexibility and fast growth response. This ensures that we can create and automate our processes effectively.

What aspects are problematic or could work better?

It's difficult to create business processes for government offices, broadcasting facilities, and cash registers.

What specific problems in your company were solved by this product?

Before, we have to do everything manually. Now, because of ProcessMaker, we were able to automate every process, giving us more time to focus on other tasks.

Are you a current user of this product?

No

...more
Nash
NashSource : financesonline.com
(Reviewed on 18 May 2020) Great project assistant

PROS & CONS

What are the best aspects of this product?

It is useful in building frameworks to coordinate your teams and projects. This makes automating business processes very easy.

What aspects are problematic or could work better?

There should be an accessibility library. It can give users flexibility when it comes to modeling features.

What specific problems in your company were solved by this product?

We were able to optimize our procurement process. As a result, I can keep track of all our purchases.

Are you a current user of this product?

No

...more
Read All Reviews

Videos on ProcessMaker

ProcessMaker - 3 Minute Tour
ProcessMaker - 3 Minute Tour
What’s new in ProcessMaker 3.3.0
Upgrading ProcessMaker from 2 to 3 video

ProcessMaker Screenshots

Creates SugarCRM entries from the Account module
Creates SugarCRM entries from the Contacts module
SugarCRM triggers
Creates SugarCRM entries from the Account module
Creates SugarCRM entries from the Account module
Creates SugarCRM entries from the Contacts module
SugarCRM triggers

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