ProcessMaker

About ProcessMaker

ProcessMaker provides workflow software solutions for business enterprises by allowing improvement in efficiency for building, running, reporting and optimising business processes in a user-friendly interface. It is a multi-language BPM solution, which is compatible on-premise and on the cloud. It is a flexible, easy-to-use program which helps to master business process management and can be customized to your business requirements with ease. Business processes can be conveniently modelled with its drag-and-drop process designer tool, making it most preferred for end users. Its software applications can be easily integrated with a large number of other management applications like HR, CRM, ERP and so on. Tracking task completion manually has now become obsolete, with ProcessMaker you can now design, develop, analyse and evaluate your actions with consistency and quality. This software gives you a roadmap to follow, in order to achieve success in planning, designing and implementation of workflow on your system.

Screenshots & Videos

Creates SugarCRM entries from the Account module

Creates SugarCRM entries from the Contacts module

Pricing

Free Trial Not Available
Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)
Desktop App (Windows)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep), Business Hours

ProcessMaker Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Standard Custom

Foundation for Digital Transformation and Workflow Automation.

Features

Dedicated Customer Success Manager
Unlimited Processes
Custom Forms and Interfaces
Automate Workflows and Approval Processes
Track the Status of Important Tasks
Secure Data Management, Governance, and Auditability

Professional Custom

Eliminate Wasted Time in Tasks, Designs, and Document Processing.

Features

Includes Features of Standard Plan, Plus
Automate Business Rules with Decision Tables
Empty Inbox in Half the Time with Smart Inbox Tools
Eliminate Copy/paste Errors and Wasted Time with IDP and Software Integrations

Enterprise Custom

Powerful Automation, Process Intelligence, and AI without the High Costs.

Features

Includes Features of Pro Plan, Plus
Award-winning AI Assistant to Build Automations Faster and Easier
FlowGenie AI Agents for Tasks and Decisions
Process Intelligence with Process Mining, KPIs, and Conformance

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 11/12/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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ProcessMaker Reviews

User Rating

4.5/5 (Based on 485 Ratings)

Rating Distribution

Excellent
53.2%
Very Good
40.8%
Average
4.5%
Poor
1%
Terrible
0.4%

User Sentiments

Ease of use, Workflow Automation capabilities, Extensive Integrations, Low-code development environment

Outdated User Interface, Slow performance with large data volumes, Version upgrades require extensive testing, Limited Mobile App functionality

Do You Use ProcessMaker?

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Review Summary

Overall, users appreciate ProcessMaker's user-friendly interface, ease of use, and comprehensive features. Many reviewers highlight its ability to streamline processes, automate tasks, and provide visibility into workflows. The platform's flexibility and adaptability are also praised, with users valuing its customization options and ability to integrate with various systems. Although some users mention occasional technical glitches or challenges with implementation, the general sentiment is positive. Reviewers commonly recommend ProcessMaker for businesses seeking to improve operational efficiency, enhance collaboration, and drive digital transformation.

Pros

Automates complex workflows, streamlining processes and improving efficiency.
Offers lowcode/nocode development, making it accessible to users without extensive programming knowledge.
Provides robust security features, ensuring data protection and compliance with industry standards.
Seamlessly integrates with various systems and applications, enhancing data accessibility and collaboration.

Cons

Some users may find the initial setup and configuration process to be complex and timeconsuming.
Limited customization options compared to other BPM platforms, which might restrict advanced user requirements.
Occasional performance issues reported by users, particularly when handling large volumes of data or complex processes.
Pricing structure may not be suitable for small businesses or organizations with limited budgets.