ProcessMaker Reviews

The customer support and ease of use makes this a great platform! The scripting capability makes the product almost limitless. They are consistently pushing out new features and bug fixes and are flexible on when things are updated. We are pushing more and more processes out that are used on a daily basis. After a couple of years, our campus is now very familiar with the name ProcessMaker and the general consensus is that ProcessMaker is a fantastic tool and allows us to easily and quickly stand up simple processes. Complex processes take a considerable amount of time, but not due to limitations from ProcessMaker. Their new Intelligent Document Processing add-on is a promising feature that I'm looking forward to using more.

Currently, the SCIM feature doesn't work with Azure AD, which is something that I'd like to see work. There seems to be an issue with our resource allocation in their cloud environment where some of our processes get stalled out due to a "server error".

The scripting ability of this platform can make it do just about anything that any other competitor can do. That part is a game-changer. This platform will also allow for us to empower our end users to create their own processes and then come to IT to get them hooked up to our ERP via scripting and API calls. This takes nearly half the work off of our plates!

Before ProcessMaker, we were a paper-heavy institution. We relied on paper forms transferred around campus (often as email attachment) to get things done that our ERP doesn't support out of the box. Now, we've transcribed those paper processes into ProcessMaker Requests. While most are still "manually" routed by choosing the approver on the form, it takes the guess work out of the process and provides transparency. Many processes we've been able to automatically route the request based on variables provided by the user.

Ease of Work Flow and we can customise the settings

Issues with syncronzing the ldap and some inconsistency issues

Ease of Use

I especially like the ease of creating variables and how neat the process map looks. Processmaker is easy to learn, use and navigate. The UI is good for end users and the architecture is especially good for developers

The flexibility to design the UI further isnt there

It's solving the problem of starting automation from scratch

herramienta no code que ayuda a la rapida digitalizacion de procesos, es usada como dar soporte para las areas administrativas y poder dar trasabilidad y seguimientos a los flujos de aprobacion dentro de la empresa

la documentacion esta en su mayoria en ingles y requiere un modulo de reportes y kpi mas robustos y adaptado a la versatilidad y gran magnitud que abarca el modulo de desarrollo y diseñador

permite dejar trasabilidad de todos los procesos digitalizado, exportar informacion y enviar notificaciones automaticas sobre cada una de las tareas digitalizadas, a su vez reduce el uso de papel en la empresa

Once contracted for our project, ProcessMaker was prompt in assembling a team to assist.

The team diligently sought to understand our unique needs for a new customer portal.

Weekly touchpoint meetings kept us all on the same page.

The team was very understanding and accommodating whenever minor changes were needed.

They got us testing access early on to ensure that functionality was as expected.

I appreciated the responsiveness, the revision turnarounds, and the speed of the overall project.

While ProcessMaker was not exactly cheap... they weren't out of the norm for pricing either. Cost probably doesn't constitute a real 'Con'.

Some customers might be less inclined to use 'basecamp' as a centralized portal for communication and sharing documents, but our PM was kind to accept things by email and upload them himself when I was in a rush.

We are a small community bank launching a new product.

The processor (another vendor) that provided us with this product did not have any resources for developing an online customer-facing experience around the product.

ProcessMaker filled that role for us.

Our customers will now have a top-tier online experience, with all customer data feeding into a ProcessMaker platform where our staff can access and process it with our other technologies.

i like that the entire process is seemless

it is least helpful when tasks are clogged

it is worth a try

business process automation

I find the UI easy to navigate, and as a functional person can create, alter, and replicate workflows with few dependencies on my developers. The folks that work at ProcessMaker are top-notch - everyone in support, engineering, engagement, and even Brian himself, I could not ask for better partners in this automation journey.

While the documentation is perfect for my developers/technical resources, for someone that is functional it can be hard to follow. Perhaps include screenshots of real examples (triggers, connectors, etc) so a working example of an end goal can be easily seen and mapped to.

I work in a world of paper and emails, which means a lot gets lost, which then delays work, payments go out late, fines are issued, etc. It also means a lot of people in my industry are spending a ton of time on manual efforts. we've been automating the most highly manual processes, and the feedback and time savings has been incredible.

I like the fact that the product is intuitive and easy to use.

Nothing! You have a wonderful product backed by a great company.

Processmaker is a great too offered by a great company. We've driven thousands of dollars out of our company while greatly improving productivity!

We eliminate paper and improve processes!

diseño de flujos de trabajo eficiente y amoldado a la necesidad o procedimiento interno de la empresa

reporteria , dificil de confifurar los indicadores

mejor seguimiento y trazabilidad de las tareas

Simple and very like to work to create business process

appearance, but we believe with version 4.0 this issue begin to resolve

Right to support digital transformation

Automating reality business process