PrimePay

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About PrimePay

Deep Dive with Clara AI

PrimePay stands at the forefront of payroll and human capital management (HCM), providing tailor-made solutions that enable businesses to concentrate on their core operations. With a commitment to fostering efficiency and ensuring compliance, PrimePay offers a comprehensive suite of services across the United States. These services include HR, payroll, benefits, and time management technologies, all designed to streamline the management of the employee lifecycle. Whether it's a small startup or a large corporation, PrimePay delivers highly configurable solutions that adapt to the unique needs of any organization, empowering them to achieve their objectives with greater effectiveness.

Screenshots & Videos

Pricing

Free Trial Not Available
Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%
Reviews

60%
Momentum

69%
Popularity

68%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

PrimePay Features

Show Feature Explanation

Show Missing Features

Payroll Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%

Unique Features

401(k) Tracking

Helps to track and manage matters concerning 401(k) that is a retirement savings plan sponsored by an employer.

Tax Management

Management of finances for payment of tax as well as assessing the advance tax liability to pay your tax in time

Multi-country

Supports electronically transfer of payments to employees regardless of the country or state

Standard Features

Tax Filing

Allows the filing of payroll tax forms for federal, state, and local taxes.

Wage Garnishment

Helps in deducting the amount from an employee's monetary compensation including salary as per a court order to pay off debt

W-2 Preparation

Helps electronically preparing the W-2 form that reveals the total gross income of an employee.

Leave Tracking (Vacation)

Assist in keeping track of leave and holidays for easing the payment calculation process

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Direct Deposit

Supports direct deposit which is the most popular method for giving paycheques to employees in an electronic form

Deductions Management

Helps optimizing deductions workflow and assist in calculating various deductions or additions like ESI, PF, integrating leave, performance

Compensation Management

Manages employee compensation related data in an organized and automated manner

Check Printing

Allows previewing and printing standard and customized paychecks

Benefits Management

Helps in monitoring and managing non-wage compensation given to employees besides their regular salaries or wages.

Attendance Tracking

Helps to quickly and easily track the attendance

PEO Services

Professional Employer Organizations (PEOs) offer small and medium-sized businesses affordable HR services and benefits by serving as co-employers and managing compliance, eliminating the need for an in-house HR department.

EOR Services

Facilitates the management of employment-related responsibilities, compliance, and HR functions associated with Employer of Record (EOR) services

Third-party Integration

Offers synchronization with third-party applications

Multi-Currency

Enables payment and collection in multiple currencies.

PrimePay Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Core (Small Business HCM) Custom

Designed for small teams, on the go.

Features

Automated, Unlimited Payroll
Chat Support
Free 2-Day Direct Deposit
Federal and Single-State Tax Filing
Standard Reports and Pay Stubs
Add-On: Electronic Year-End Documents (W-2s, 1099s)

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Momentum (Small Business HCM) Custom

Made for growing and grounded businesses.

Features

Includes features of Core plan, plus
Time and Attendance
U.S. Based Phone Support
Legal HR Advisory Support
Federal and Multi-State Tax Filing
Electronic Year-End Documents (W-2s, 1099s)

Additional Perks

Discounted COBRA for Over 19 Employees
Discounted Digital & Physical Labor Law Posters in English or Spanish
Discounted Cyber Insurance
Discounted Single or Multi-State Employee Handbooks
Discounted Background Checks & I-9
Discounted Workers' Compensation Insurance

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Premier Custom

Features

Includes features of Momentum plan, plus
Additonal Options Include:
- Expense Management Software
- Learning Management Software (LMS)
- Applicant Tracking System (ATS)
- Performance Management
- Advanced Time & Attendance

Additional Perks

Discounted COBRA for Over 19 Employees
Discounted Digital & Physical Labor Law Posters in English or Spanish
Discounted Cyber Insurance
Discounted Single or Multi-State Employee Handbooks
Discounted Background Checks & I-9
Discounted Workers' Compensation Insurance

Start Free Trial

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 20/09/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about PrimePay Pricing

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1.1 127 user ratings

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ADP Workforce Now The ultimate all in one platform for payroll and HR read more

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View Details PrimePay Vs Paybooks

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PrimePay Reviews

User Rating

3.9/5 (Based on 112 Ratings)

Rating Distribution

Excellent
58%
Very Good
11.6%
Average
11.6%
Poor
1.8%
Terrible
17%

User Sentiments

Responsive Customer Service, Ease of Use, Time Tracking Capabilities, Payroll Accuracy

Lack of Dedicated Support, Untimely Payroll Processing, Poor Reporting Functionality, Outdated User Interface

Do You Use PrimePay?

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Review Summary

PrimePay user reviews highlight a mixed experience, with strong praise for customer service often coupled with concerns about processing services and technology. Dedicated representatives and prompt responses earn high marks, while users report issues with timely processing, system updates, and reporting capabilities. The platform's user-friendliness is a point of contention, with some finding it intuitive while others experience difficulty in navigating specific features. Overall, PrimePay is acknowledged for its value in managing payroll and HR tasks, but improvements in technology and system consistency are desired by many users.

Pros

PrimePay offers userfriendly software and excellent customer service.
The system is easy to use and makes payroll processing a breeze.
The interface is intuitive and easy to learn, with robust functionality.

Cons

Customer support response times can be slow, particularly via email.
Some users have reported issues with the timekeeping features.
The system may not always be as intuitive as desired.

PrimePay Reviews

AI-Generated from the text of User Reviews

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PrimePay FAQs

What is PrimePay used for?

PrimePay is Payroll Software. PrimePay offers the following functionalities:

Tax Filing
Wage Garnishment
W-2 Preparation
Leave Tracking (Vacation)
Self Service Portal
Direct Deposit
Deductions Management
Compensation Management
Check Printing
Benefits Management
401(k) Tracking
Attendance Tracking
Tax Management

Learn more about PrimePay features.

What are the top alternatives for PrimePay?

Here`s a list of the best alternatives for PrimePay:

Does PrimePay provide API?

Yes, PrimePay provides API.

Which software is best for global payroll?

Global payroll has complexities like multi-jurisdictions, compliance, and local taxation. Some HR and Payroll platforms stand out in this area:

Do I need a Payroll Software?

Payroll software is essential when manual processes lead to errors, compliance becomes challenging, or your business requires scalability, integration, and enhanced security. While small teams with straightforward payroll needs might manage without it, increasing complexity quickly makes it a necessity.