PrimePay

About PrimePay

PrimePay stands at the forefront of payroll and human capital management (HCM), providing tailor-made solutions that enable businesses to concentrate on their core operations. With a commitment to fostering efficiency and ensuring compliance, PrimePay offers a comprehensive suite of services across the United States. These services include HR, payroll, benefits, and time management technologies, all designed to streamline the management of the employee lifecycle. Whether it's a small startup or a large corporation, PrimePay delivers highly configurable solutions that adapt to the unique needs of any organization, empowering them to achieve their objectives with greater effectiveness.

Screenshots & Videos

Pricing

Free Trial Not Available
Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%
Reviews

75%
Momentum

66%
Popularity

81%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

PrimePay Features

Show Feature Explanation

Show Missing Features

Payroll Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%

Unique Features

401(k) Tracking

Helps to track and manage matters concerning 401(k) that is a retirement savings plan sponsored by an employer.

Tax Management

Management of finances for payment of tax as well as assessing the advance tax liability to pay your tax in time

Multi-country

Supports electronically transfer of payments to employees regardless of the country or state

Standard Features

Tax Filing

Allows the filing of payroll tax forms for federal, state, and local taxes.

Wage Garnishment

Helps in deducting the amount from an employee's monetary compensation including salary as per a court order to pay off debt

W-2 Preparation

Helps electronically preparing the W-2 form that reveals the total gross income of an employee.

Leave Tracking (Vacation)

Assist in keeping track of leave and holidays for easing the payment calculation process

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Direct Deposit

Supports direct deposit which is the most popular method for giving paycheques to employees in an electronic form

Deductions Management

Helps optimizing deductions workflow and assist in calculating various deductions or additions like ESI, PF, integrating leave, performance

Compensation Management

Manages employee compensation related data in an organized and automated manner

Check Printing

Allows previewing and printing standard and customized paychecks

Benefits Management

Helps in monitoring and managing non-wage compensation given to employees besides their regular salaries or wages.

Attendance Tracking

Helps to quickly and easily track the attendance

EOR Services

Facilitates the management of employment-related responsibilities, compliance, and HR functions associated with Employer of Record (EOR) services

Multi-Currency

Enables payment and collection in multiple currencies.

PrimePay Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Payroll Essentials Custom

Get essential payroll functions and workers’ comp.

Features

Unlimited Payrolls
Automated Payroll
On-Demand Pay
Payroll Tax Filing
Multi-State Payroll + Fee
Next Day Direct Deposit + Fee
Direct Deposit and Debit Card
Electronic Garnishments
Bank Reconciliation
Workers' Comp Administration
Labor Compliance Kit + Fee
ACA Compliance & Reporting + Fee
Digital Timesheet - Coming Soon!
Time Tracking & Attendance Software + Fee
Geofencing + Fee
Advanced Scheduling + Fee
Time-off Management / Accruals
Employee Self-Service Portal
Employee Mobile App
File Import Tool
Applicant Tracking & Job Posting + Fee
Employee Onboarding
Employment Verification + Fee
HR Counsel + Fee
Learning & Development + Fee
PrimePay Perform
PrimePay Perform Pro Powered by Engagedly + Fee
Payroll Reporting
New Hire Reporting
24/7 Help Center
Customer Portal
Chat & Email Support
Phone Support + Fee
Priority Support + Fee
Premium Support + Fee

Add-ons

HR Add-on for Payroll Essentials (Includes All)
- Interactive Organization Chart + Fee
- Electronic Acknowledgement + Fee
- Document Storage + Fee
Benefits Compliance Bundle (Includes All)
- COBRA + Fee
- ERISA + Fee
- POP w/ NDT + Fee
Set-up Timeline: 72 Hours
1 Hour Discovery Session on Payroll Setup
Import Employee Data
Company Level Tax, Departments, Earnings and Deductions
Employee Level Direct Deposit, Earnings, Deductions and YTD Wages
Basic Accruals
Worker's Compensation Setup
Garnishment Setup
New Hire Reporting Setup
Basic GL Setup
Standard Reports
Onboarding Access Setup
On-Demand Webinar Based Training
New User Interactive Walkthrough
Two hours of additional support and Q&A
Set-up Consultant – Payroll

Payroll & Time Essentials Custom

Get essential payroll functions, time, and worker's comp.

Features

Includes features of Payroll Essentials plan

HCM Essentials Custom

Payroll & Time essentials with HR for small businesses.

Features

Includes features of Payroll & Time Essentials plan, plus
Automated Employee Recordkeeping
Drag & Drop Organizational Planning & Management

Add-ons

Interactive Organization Chart
Set-up Timeline: 6 Weeks
2 Hour Discovery Session on HR Setup
Employee Self-Service Review & Welcome Email
Company Organizational Structure Setup
Two 60-minute Live HR training sessions
Set-up Consultant – Human Resources
Data Extraction and Transformation + Fee
Data History + Fee
Custom Workflows + Fee
Custom Report Builds and Training + Fee
Applicant Tracking + Fee

HR Pro Custom

HR for medium-sized businesses.

Features

Labor Compliance Kit
ACA Compliance & Reporting
Automated Employee Recordkeeping
Drag & Drop Organizational Planning & Management
Standard Workflows and Approvals
Employee Self-Service Portal
Employee Mobile App
File Import Tool
Applicant Tracking & Job Posting + Fee
Employee Onboarding
Employment Verification + Fee
HR Counsel + Fee
Learning & Development + Fee
PrimePay Perform
PrimePay Perform Pro Powered by Engagedly + Fee
Open API
24/7 Help Center
Customer Portal
Chat & Email Support
Phone Support + Fee
Priority Support + Fee
Premium Support + Fee

Add-ons

COBRA + Fee
ERISA + Fee
POP w/ NDT + Fee
1 Hour Discovery Session on Payroll Setup
2 Hour Discovery Session on HR Setup
Import Employee Data
Company Level Tax, Departments, Earnings and Deductions
Employee Level Direct Deposit, Earnings, Deductions and YTD Wages
Basic Accruals
Worker's Compensation Setup
Garnishment Setup
New Hire Reporting Setup
Basic GL Setup
Standard Reports
Onboarding Access Setup
Employee Demographics, HR, & Position-based Imports
Employee Self-Service Review & Welcome Email
Company Organizational Structure Setup
Unlimited Position Management, Jobs, & Job Families
Unlimited Locations Setup
Up to 20 Salary Grades
5 Standard Workflows
Open API
On-Demand Webinar Based Training
New User Interactive Walkthrough
Two 60-minute Live HR training sessions
Four hours of additional support and Q&A
Set-up Consultant – Payroll
Set-up Consultant – Human Resources
Data Extraction and Transformation + Fee
Data History + Fee
Custom Workflows + Fee
Custom Report Builds and Training + Fee
Applicant Tracking + Fee

HCM Pro Custom

Payroll & HR for medium-sized businesses.

Features

Includes features of Payroll & Time Essentials plan, plus
Automated Employee Recordkeeping
Drag & Drop Organizational Planning & Management
Standard Workflows and Approvals

Add-ons

Set-up Timeline: 4 Weeks
Employee Demographics, HR, & Position-based Imports
Unlimited Position Management, Jobs, & Job Families
Unlimited Locations Setup
Up to 20 Salary Grades
5 Standard Workflows
Open API
Benefits Administration Module SetUp with up to 4 EDI Feeds
Four hours of additional support and Q&A

HCM Premium Custom

Payroll, Time, HR, and Benefits Admin for medium-sized businesses.

Features

Includes features of HCM Pro plan, plus
Enrollment Wizard
Rules-based Life Events
Direct-to-Carrier Data Transfer

Add-ons

Time Tracking & Attendance Module Setup

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 10/05/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about PrimePay Pricing.

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PrimePay Reviews

User Rating

4.1/5 (Based on 172 Ratings)

Rating Distribution

Excellent
61.6%
Very Good
15.1%
Average
8.7%
Poor
1.7%
Terrible
12.8%

User Sentiments

Responsive Customer Service, Ease of Use, Time Tracking Capabilities, Payroll Accuracy

Lack of Dedicated Support, Untimely Payroll Processing, Poor Reporting Functionality, Outdated User Interface

Do You Use PrimePay?

Write a Review

Review Summary

PrimePay user reviews highlight a mixed experience, with strong praise for customer service often coupled with concerns about processing services and technology. Dedicated representatives and prompt responses earn high marks, while users report issues with timely processing, system updates, and reporting capabilities. The platform's user-friendliness is a point of contention, with some finding it intuitive while others experience difficulty in navigating specific features. Overall, PrimePay is acknowledged for its value in managing payroll and HR tasks, but improvements in technology and system consistency are desired by many users.