HopToDesk Pricing: Cost and Pricing plans

HopToDesk Pricing

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Pricing Options

Freemium ( Limited Features )

Premium Plans ( Open-source / Subscription / Quotation Based )

Pricing Insights for Remote Desktop Software

The Average Cost of a basic Remote Desktop Software plan is $9 per month.
HopToDesk pricing starts at $13.25/month, which is 47% higher than similar services.
28% of Remote Desktop Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 12% offer a Freemium Model Allows users to access basic features at no cost..

MONTHLY YEARLY

Free Free

Up to 3 devices with no time limit. The remote desktop app itself is free for personal and business use.

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Pro $13.25 $15.00 per month

Up to 120 devices, unlimited users, unattended access and unlimited help desk tickets. 159 US dollars when billed yearly.

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Business $44.08 $49.00 per month

500 to 2,000 devices with unlimited team members. 529 US dollars when billed yearly.

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Enterprise and MSP Custom

Quoted individually for larger fleets and managed service providers.

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HopToDesk FAQs

Is HopToDesk free?

Yes. The app is free for personal and business use with no time limit. The optional Dashboard has a free plan covering three devices, and paid plans start at 15 US dollars a month.

Does HopToDesk support unattended access?

Yes. Unattended access lets you reach enrolled machines with nobody at the far end, so you can support computers outside business hours.

Is HopToDesk secure?

Sessions are end-to-end encrypted between the two connected devices, so session content is not readable by us. The client is open source, and the Dashboard supports two-factor authentication and single sign-on.

Which platforms does HopToDesk support?

Windows, Mac, Linux, Android, iOS, Chromebook and Raspberry Pi, plus a web client that runs in the browser.

Do you charge per technician?

No. Pricing is per device, never per technician, so adding staff never changes your bill.

How much does HopToDesk cost?

The pricing for HopToDesk starts at $13.25 per month. HopToDesk has 4 different plans:

Free at $0.00.
Enterprise and MSP at $0.00.
Pro at $13.25 per month.
Business at $44.08 per month.

Learn more about HopToDesk pricing.

Does HopToDesk offer a free plan?

Yes, HopToDesk offers a free plan.

Learn more about HopToDesk pricing.

Compare HopToDesk Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
HopToDesk	13.25	per month	-		HopToDesk Pricing
UltraViewer	-	-	-	-	UltraViewer Pricing
Duet Display	4	per month	-	+	Duet Display Pricing
Getscreen.me	3.3	per month	-	+	Getscreen.me Pricing
RaiDrive	-	-	-	-	RaiDrive Pricing
AweSun	4	per month	-	+	AweSun Pricing
MyWorkDrive	-	-	-	-	MyWorkDrive Pricing
SetMe	58.1	per month	-	+	SetMe Pricing
Parallels Desktop for Mac	-	-	-	-	Parallels Desktop for Mac Pricing
NoMachine Enterprise Server	-	-	-	-	NoMachine Enterprise Server Pricing

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HopToDesk Features

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Remote Desktop Features

Unattended Access

Multi-Session Support

Remote Access & Control

Security & Encryption

Cross-Platform Access

Available on web, desktop, and mobile platforms.

File Transfer

Allows sending and receiving files

Screen Sharing

Enables remote participants to see your desktop that allows better collaboration

Performance Optimization

Help Desk Features

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys and Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Multi-language Support

Available in multiple languages to support global customers

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Remote Access Features

Session Recording

Enables one to record remote access, support sessions, and meetings

Remote Control

Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system

File Transfer

Allows sending and receiving files

Feedback Collection

Helps in collecting feedback from users to assess the support

Diagnostic Tools

Helps to conduct performance testing and network configuration to identify issues on a computer.

Screen Sharing

Enables remote participants to see your desktop that allows better collaboration

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Access Control

Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role

Session Transfer

Facilitates sending and receiving both attended as well as unattended support sessions

Remote Monitoring and Management Features

Remote Scripting

Helps to execute scripts or commands on remote devices to perform tasks, configurations, or troubleshooting.

Multi-tenant Architecture

Support for managing multiple customer environments from a single dashboard, often used by managed service providers (MSPs).

Remote Management

Remote access and control of servers, workstations, and endpoints for troubleshooting, software deployment, and configuration management.

Remote Monitoring

Helps in real-time monitoring of system performance metrics, network health, and software or application performance.

Workflow Automation

Automatically execute mundane and repetitive processes or workflow so that employees can focus on productive work

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Alerts (Notifications)

Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage.

Single Sign-On (SSO)

Permits one set of login credentials to access multiple applications

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Access Control

Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role

Mobile Device Management (MDM)

Integration with mobile device management platforms for monitoring and managing smartphones and tablets.

Device Discovery

Automatic detection and inventory of devices on the network, creating a centralized view of the IT environment.

Security Management

Helps in managing antivirus, anti-malware management, firewall monitoring, intrusion detection, and enforcement of security policies.

Patch Management

Automates the process of detection, download, and deployment of software updates and security patches across multiple devices.

Compliance Tracking

Helps in tracking and monitoring and auditing all the regulatory compliance requirements

HopToDesk Pricing

Pricing Insights for Remote Desktop Software

HopToDesk FAQs

Compare HopToDesk Pricing Against Competitors

Free Software Alternatives to HopToDesk

HopToDesk Alternatives

HopToDesk Features

Remote Desktop Features

Help Desk Features

Remote Access Features

Remote Monitoring and Management Features

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