HopToDesk is remote desktop and remote support software for IT teams, managed service providers and businesses that need to reach the computers they look after. Connect to Windows, Mac, Linux, Android, iOS, Chromebook and Raspberry Pi machines, or work in a browser with the web client. The app is free for personal and business use, with no time limit and no per-technician fee. Share an ID and a password and you are connected, with no account required. Sessions are end-to-end encrypted between the two devices, and the client is open source. Unattended access, file transfer, live chat, multi-monitor, remote printing and wake-on-LAN are included. The optional HopToDesk Dashboard adds live device monitoring with offline alerts, device groups, session recording, a full audit trail, and a built-in help desk with a branded customer portal. Teams get roles, two-factor authentication and single sign-on, and managed service providers get multi-tenant separation and custom-branded clients. Pricing is per device, never per technician.
Read morePricing
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Unattended Access
Multi-Session Support
Remote Access & Control
Security & Encryption
Cross-Platform Access
Available on web, desktop, and mobile platforms.File Transfer
Allows sending and receiving filesScreen Sharing
Enables remote participants to see your desktop that allows better collaborationPerformance Optimization
IT Asset Management
Helps to automate the full IT lifecycle of software and hardware assets on a single platformMulti-language Support
Available in multiple languages to support global customersMulti-brand Help desk
Allows to manage multiple support portals on a single platform by offering product differentiation and branding featuresAI Assistant
AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.Session Recording
Enables one to record remote access, support sessions, and meetingsRemote Control
Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own systemFile Transfer
Allows sending and receiving filesFeedback Collection
Helps in collecting feedback from users to assess the supportDiagnostic Tools
Helps to conduct performance testing and network configuration to identify issues on a computer.Screen Sharing
Enables remote participants to see your desktop that allows better collaborationSession Transfer
Facilitates sending and receiving both attended as well as unattended support sessionsRemote Scripting
Helps to execute scripts or commands on remote devices to perform tasks, configurations, or troubleshooting.Multi-tenant Architecture
Support for managing multiple customer environments from a single dashboard, often used by managed service providers (MSPs).Remote Management
Remote access and control of servers, workstations, and endpoints for troubleshooting, software deployment, and configuration management.Remote Monitoring
Helps in real-time monitoring of system performance metrics, network health, and software or application performance.Workflow Automation
Automatically execute mundane and repetitive processes or workflow so that employees can focus on productive workIT Asset Management
Helps to automate the full IT lifecycle of software and hardware assets on a single platformAlerts (Notifications)
Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage.Mobile Device Management (MDM)
Integration with mobile device management platforms for monitoring and managing smartphones and tablets.Device Discovery
Automatic detection and inventory of devices on the network, creating a centralized view of the IT environment.Security Management
Helps in managing antivirus, anti-malware management, firewall monitoring, intrusion detection, and enforcement of security policies.Patch Management
Automates the process of detection, download, and deployment of software updates and security patches across multiple devices.Free Trial
Available
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Free Free
Up to 3 devices with no time limit. The remote desktop app itself is free for personal and business use.
Pro $13.25 $15.00 per month
Up to 120 devices, unlimited users, unattended access and unlimited help desk tickets. 159 US dollars when billed yearly.
Business $44.08 $49.00 per month
500 to 2,000 devices with unlimited team members. 529 US dollars when billed yearly.
Enterprise and MSP Custom
Quoted individually for larger fleets and managed service providers.
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Is HopToDesk free?
Yes. The app is free for personal and business use with no time limit. The optional Dashboard has a free plan covering three devices, and paid plans start at 15 US dollars a month.
Does HopToDesk support unattended access?
Yes. Unattended access lets you reach enrolled machines with nobody at the far end, so you can support computers outside business hours.
Is HopToDesk secure?
Sessions are end-to-end encrypted between the two connected devices, so session content is not readable by us. The client is open source, and the Dashboard supports two-factor authentication and single sign-on.
Which platforms does HopToDesk support?
Windows, Mac, Linux, Android, iOS, Chromebook and Raspberry Pi, plus a web client that runs in the browser.
Do you charge per technician?
No. Pricing is per device, never per technician, so adding staff never changes your bill.
What is HopToDesk used for?
HopToDesk is Remote Desktop Software. HopToDesk offers the following functionalities:
Learn more about HopToDesk features.
What are the top alternatives for HopToDesk?
Here`s a list of the best alternatives for HopToDesk:
Does HopToDesk provide API?
Yes, HopToDesk provides API.
Vendor Details
Founded : 2022Contact Details
Not available
https://www.hoptodesk.com/
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