Cloudbeds

About Cloudbeds

Cloudbeds hotel management software helps users in managing multiple tasks necessary to ensure the proper management of hospitality services. Ensuring automation, integration, and systemization of the front office is extremely important to improve the overall hotel management task, which can be achieved efficiently via this software. Hotel managers can also make a good use of this software in managing employees, reservations, marketing, housekeeping, maintenance etc. Online bookings can also be handled. Cloudbeds comes integrated with POS and features GDS/OTA integration. It can support maintaining and supporting multiple properties.

Screenshots & Videos

Software Built Just for Vacation Rentals

Pricing

Free Trial Not Available
Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

98%
Reviews

93%
Momentum

75%
Popularity

97%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep), Online

Cloudbeds Awards

# 1 Most Worthy Software Hotel Management Software
Q4 2021

# 2 Highly Rated Hotel Management Software
Q4 2021

# 1 Fastest Growing Software Hotel Management Software
Q4 2021

# 1 Most Popular Software Hotel Management Software
Q4 2021

Cloudbeds Features

Show Feature Explanation

Show Missing Features

Hotel Management Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

98%

Reviews Management

Helps in tracking and monitoring how the hospitality property perceived across the web and social media channels

Reservations Management

Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner

Point of Sale (POS)

Ensures that the service selling and financial transaction related activities are completed efficiently and timely

Online Hotel Booking

Helps the staff in accepting and confirming online booking and reservations made

Multi-Property

Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.

Marketing Management

Documents, tracks and also helps to access all data pertaining to the marketing department

Maintenance Management

Helps in recording vital data concerning the overall maintenance of a hospitality property

Housekeeping Management

Helps in monitoring and managing all housekeeping related activities done in hotels

Guest Experience (GEM)

Helps in logging essential data that can be used to improve guests staying experience in the hotel

Hotel Group Management

Helps in managing a chain of hotels under a particular group

GDS / OTA Integration

Helps in providing room availability and pricing information to a large base of potential guests through online travel agencies

Front Office Management

Helps hotel managers to engage better with guests with all necessary digital data, right at their fingertips

Employee Management

Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise

Catering

Helps in storing necessary information related to catering or food services offered to guests at the hotel

Cloudbeds Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Essentials Custom

All the basics you need to run your property

Features

Property Management System
Channel Manager
Commission-free Booking Engine
Workflow & Email Automation
Reporting & Insights
Finance & Payments
Government Invoicing
Setup & Support
Security And Compliance
Cloudbeds University

Add-Ons

Api Access (Additional Cost)
Revenue Management (pie) (Additional Cost)
Payment Processing (Additional Cost)
Shared Inventory & Room Allocations (Additional Cost)
Groups Module (Additional Cost)
Data Migration Services (Additional Cost)

Based upon the Number of Private Rooms, the pricing plan varies.

Plus Custom

Everything you need to grow your business

Features

Property Management System
Channel Manager
Commission-free Booking Engine
Workflow & Email Automation
Reporting & Insights
Finance & Payments
Government Invoicing
Setup & Support
Security And Compliance
Cloudbeds University
Advanced Guest Management Tools
Cash Drawer & Split Folio
Advanced Rate Plans & Packaging
Booking Engine Customization
Housekeeping Organization & Management
Includes features of Add-Ons

Based upon the Number of Private Rooms, the pricing plan varies.

Premier Custom

Advanced features to increase revenue

Features

Property Management System
Channel Manager
Commission-free Booking Engine
Workflow & Email Automation
Reporting & Insights
Finance & Payments
Government Invoicing
Setup & Support
Security And Compliance
Cloudbeds University
Advanced Guest Management Tools
Cash Drawer & Split Folio
Advanced Rate Plans & Packaging
Booking Engine Customization
Housekeeping Organization & Management
Marketplace
Rate Checking
Add-ons & Stock Inventory
Multi-property Administration
Easy Rate Updates

Add-Ons

Api Access
Revenue Management (pie) (Additional Cost)
Payment Processing (Additional Cost)
Shared Inventory & Room Allocations (Additional Cost)
Groups Module (Additional Cost)
Data Migration Services (Additional Cost)

Based upon the Number of Private Rooms, the pricing plan varies.

Enterprise Custom

Features

Property Management System
Channel Manager
Commission-free Booking Engine
Workflow & Email Automation
Reporting & Insights
Finance & Payments
Government Invoicing
Setup & Support
Security And Compliance
Cloudbeds University
Advanced Guest Management Tools
Cash Drawer & Split Folio
Advanced Rate Plans & Packaging
Booking Engine Customization
Housekeeping Organization & Management
Marketplace
Rate Checking
Add-ons & Stock Inventory
Multi-property Administration
Easy Rate Updates

Add-Ons

Api Access
Revenue Management (pie)
Payment Processing
Shared Inventory & Room Allocations
Groups Module
Data Migration Services (Additional Cost)

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 29/09/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Cloudbeds Pricing.

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Cloudbeds Reviews

User Rating

4.3/5 (Based on 463 Ratings)

Rating Distribution

Excellent
71.3%
Very Good
12.1%
Average
3.5%
Poor
3.7%
Terrible
9.5%

User Sentiments

Excellent Customer Support, User Friendly Interface, Extensive Integrations, Reliable Channel Management

Occasional Software Bugs, Limited Customization Options, Inadequate Accounting Integration, Complicated Onboarding Process

Do You Use Cloudbeds?

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Review Summary

Overall, Cloudbeds is a user-friendly and reliable SaaS solution for the hospitality industry. Many users praise its comprehensive features, ease of use, and efficient customer support. It has received positive feedback for its reservation management capabilities, integration options, revenue optimization tools, and reporting functionality. However, some users have reported occasional issues with the system's stability and have suggested improvements in its user interface and mobile app. Additionally, pricing concerns have been raised, with some users expressing that the cost may be a consideration for smaller businesses.

Pros

Userfriendly interface and easy to navigate, even for users with limited technical expertise.
Comprehensive suite of features, including reservation management, channel management, revenue management, and housekeeping.
Strong customer support with quick response times and knowledgeable representatives.

Cons

Some users have reported occasional glitches and bugs in the software.
The pricing can be higher compared to some other hotel management systems.
Limited integrations with thirdparty applications compared to some competing systems.

Cloudbeds Reviews

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