Home/New SaaS Software/Akia
Updated on: August 12, 2022


Official Website Autopilot Tool for Hotel Operations
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What is Akia and how does it work?

Akia uses artificial intelligence to manage text-messaging with your guests. It is a cross-device messaging system that reimagines communications for hotels by allowing their guests to connect to their staff, concierge, or Akia itself with a simple text. The modern traveler is technologically more adept and hence it makes sense to reach out to them through the apps they already have installed in their phones. And these travelers are more satisfied if there are multiple staff touch points. This is where Akia comes in. It maximizes reputation scores by scheduling polite check-ins to ensure that your guests are at their happiest. There are no upfront costs and it is absolutely free to start. There is no need to install any complicated software. There is provision for unlimited messaging so that you can always offer the best experience. There are absolutely no qualms in accessing as Akia can be accessed anywhere over the web. There is no need to maintain any servers or do any version upgrades. Apart from your team being notified immediately of any new requests, Akia’s SLA breach technology will help you keep them accountable.

Akia Features

Akia Technical details

Support Online Customer Type Medium Business Small Business
API NA Location / Phone Number Menlo Park, California
Deployment SaaS/Web/Cloud Category New SaaS Software

Akia Pricing

Pricing ModelFree Trial , Subscription

30-day Free Trial


  • 2 Users
  • Powered by Akia
  • Unlimited Messages
  • SMS Messaging
  • Facebook Messenger
  • Cloud-Based Interface
  • SLA Breach Technology
  • Scheduled Messaging
  • TripAdvisor Integration
  • Intent-Based Automatic Routing
  • iOS/Android Apps


  • 5 Users
  • Includes features of Select plan, plus
  • Automatic Responses for FAQ
  • Guest Hold Button
  • Macros
  • Language Translation
  • Broadcast Messaging
  • Analytics

Contact the vendor to get the latest pricing detail.



  • Unlimited Users
  • Includes features of Standard plan, plus
  • In-App Customer Support
  • Daily Scorecard Email
  • Customizable Tone of Speech
  • Change Akia's Name


  • Additional Users
  • On-Site Training
  • Valet Auto Dialer
  • Work Orders
  • In-Room Dining Menu

Contact the vendor to get the latest pricing detail.

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Disclaimer: The pricing details were last updated on 27/03/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Akia pricing.

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Akia Screenshots

Akia screenshot
Akia screenshot
Akia screenshot

Akia FAQs

Akia offers the following functionalities:

  • AI based Chatbots

Learn more about Akia features.

No, Akia does not provide API.


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