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Showing 101 - 14 of 122 Products

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Fernand logo
The fastest, calmest customer support Write a Review
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What is Fernand and how does it work?

Fernand is the latest breakthrough in productivity tools. It’s a one-of-a-kind machine that has been engineered and crafted to make completing tasks faster and more efficient than ever before. Hundreds of design decisions, engineering optimizations, and carefully chosen features have come together to give users an unparalleled experience. Whether they need to work from home or collaborate on large projects in the office – Fernand can help speed up their workflow. It’s a reliable partner, allowing them to take on more tasks and finish them quicker than ever before. And with its intuitive interface and easy setup, anyone can jump-start their productivity right away. So don’t limit yourself unlock their potential today with Fernand.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 73%
  • Reviews 60%
  • Momentum 62%
  • Popularity 67%

Fernand Pricing

  • Free Trial Available
  • Starts at $29.00.

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

IncognitoDesk logo
Comfortable for them, convenient for user Write a Review
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What is IncognitoDesk and how does it work?

Imagine if user client made contact with sooner before crisis point because they could do on their preferred messaging app and anonymously. IncognitoDesk can let the clients be anonymous when reaching out for assistance so that can meet regulatory requirements as well as minimize the self-stigma of seeking help.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 78%
  • Reviews 60%
  • Momentum 61%
  • Popularity 61%

IncognitoDesk Pricing

  • Free Trial Not Available
  • Starts at $15.00.

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Ticksy logo
Mind blowing customer service guaranteed 5 Based on 3 Ratings
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What is Ticksy and how does it work?

Ticksy is an advanced helpdesk software that provides you everything you need to provide excellent customer service to your clients. It connects your Envato Market account to provide a one-click option for consumers to validate purchases before submitting a ticket. With Ticksy, you can create as many articles as you like and attach them to one or more categories, ideal for online documentation. With easy digital downloads, the platform supports purchase verification. It allows you to pick a custom subdomain, upload your logo, and change the colors to fit your brand for a consistent customer experience because branding is extremely essential. Ticksy includes fast-loading websites, one-click access to key functions, along with a few keyboard shortcuts for the super-users. With Ticksy, each new ticket and response generates an email notice. These, as well as new notes, ticket assignments, critical announcements, comment likes and more, are shown in the live on-site notifications box offered by Ticksy. Additionally, both the support personnel and your customers can ‘like’ each other's comments, which is a good way to express ‘thank you’ using Ticksy.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 75%
  • Reviews 60%
  • Momentum 60%
  • Popularity 67%

Ticksy Pricing

  • Free Trial Available
  • Starts at $8.33.

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Halp logo
Modern AI-powered ticketing 4.3 Based on 16 Ratings
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What is Halp and how does it work?

Halp is a smart AI-powered ticketing help desk developed specifically for Slack and Microsoft Teams enthusiasts. This type of system is becoming increasingly important for your customer service operation to function smoothly. It will allow your team to quickly handle client inquiries, requests for information, and incident reports that continue to build up across many channels. Halp is the best software for the productivity of your growing team. It's a modern help desk ticketing software that will seamlessly integrate with your Microsoft teams and slack; empowering your remote team to be happier and productive. It has a shared inbox that collects all customer support requests from various channels, customized workflows, and automatic pop-ups that assist deflect frequent consumer questions. A powerful workflow engine paired with advanced AI technology ensures your team never has to do the same work twice. With modern features like track, automate, and humanize; integration with Teams and Slack, Halp is leading the Help desk ticketing industry. If you are currently using a ticketing system, Halp offers strong interfaces with Zendesk, Jira, and other popular platforms.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 60%
  • Reviews 67%
  • Momentum 64%
  • Popularity 82%

Halp Pricing

  • Free Trial Available
  • Starts at $15.0.

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Supportbench logo
Customer Support Software that Emphasizes Customer Relationships 4.8 Based on 86 Ratings
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What is Supportbench and how does it work?

Supportbench is a customer support software that empowers teams to foster long-lasting customer relationships. It functions as an omnichannel platform that can be used to extend premium customer support and add value to customer experiences. Managers can use the tool to boost their teams’ ability to handle multiple cases at once through a customisable and single-pane glass view. Supportbench also includes built-in scheduling tools that can be directly synced with a team calendar. Users can even capture customer feedback and calculate relevant KPIs such as the Net Promoter Score, CSAT, and custom surveys. They can then access real-time analytics and scorecards, discover patterns, identify the best-performing agents, and more to make well-informed business decisions. Experiences of customers can be further complemented via a robust knowledge-base and an agent ticket management system. And to make things easier, Supportbench can be integrated with popular tools with the help of a REST API.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 60%
  • Reviews 71%
  • Momentum 60%
  • Popularity 80%

Supportbench Pricing

  • Free Trial Available
  • Starts at $32.0. Offers Custom plan.

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

SAHO Complaint Desk logo
Manage & Resolve Complaints on Time Write a Review
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What is SAHO Complaint Desk and how does it work?

SAHO complaint desk is a platform for multilevel support eco system. this helps the management to streamline the support provided by their departments and by the support persons expertise availability. simplicity is the ultimate in sophistication. the platform is designed to have a simple interface and user experience. from requesting solutions to complaints and resolving complaints. this itself reduces the missing logs of complaints. support persons or agents can focus on supporting and delivering insights to the management and supervisors through powerful dashboards and reporting tools.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 73%
  • Reviews 60%
  • Momentum 62%
  • Popularity 62%

SAHO Complaint Desk Pricing

  • Free Trial Not Available
  • Starts at $10.00. Offers Free-forever plan.

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Inline Help logo
Answer customer questions before they ask Write a Review
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What is Inline Help and how does it work?

Welcome to the future of customer support! Say hello to Inline Help - the innovative solution for seamlessly converting your knowledge base into an instant proactive support system. Designed for the modern age, Inline Help elevates user experience and drives efficiency like never before. Gone are the days of manual tooltips and confusing support articles. With Inline Help, users can simply tap on any part of your website to instantly receive insights and guidance. No more searching through pages of information or struggling to find the right solution. This AI-powered tooltips do the magic for them, providing instant clarity and ease for your customers. But that's not all - Inline Help goes above and beyond by effortlessly integrating into your app for on-spot insights. And the best part? No coding required! That's right, with Inline Help, they can have the power of AI at your fingertips without any technical knowledge. This not only saves they time and resources but also makes it easier for your customers to get the support they need, when they need it. But don't just take our word for it. This satisfied customers have seen a drastic increase in customer satisfaction and a reduction in support tickets since implementing Inline Help. It's a win-win for both they and your customers. So what are they waiting for? Upgrade to Inline Help and join the ranks of successful businesses that prioritize user experience and efficiency. Your customers will thank they for it.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 77%
  • Reviews 60%
  • Momentum 60%
  • Popularity 60%

Inline Help Pricing

  • Free Trial Available
  • Starts at $97.00. Offers Custom plan.

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Tender Support logo
Simpler, Customer Service Software 3.5 Based on 2 Ratings
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What is Tender Support and how does it work?

Tender gives you the tools you need to deliver great customer support. Receive notifications, reply on the go and use keywords to quickly take action. Tender automatically reminds you to follow up at the right time so you don't have to.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 67%
  • Reviews 63%
  • Momentum 60%
  • Popularity 67%

Tender Support Pricing

  • Free Trial Available
  • Starts at $49.00.

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Rhino Support logo
Web Based Help Desk Management Software 4.2 Based on 11 Ratings
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What is Rhino Support and how does it work?

Rhino Support helpdesk software is designed to make the process of providing world-class support, drop-dead easy. It's fast, efficient and really easy to use. Set up your account or read below for a quick overview.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 69%
  • Reviews 60%
  • Momentum 60%
  • Popularity 65%

Rhino Support Pricing

  • Free Trial Not Available
  • Rhino Support Offers Custom plan.
Agiloft logo
Lifecycle Management Tool That Can Do Anything For You 4.7 Based on 223 Ratings
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What is Agiloft and how does it work?

The Agile contract lifecycle management software is built to work the way you desire it to. The Contract Management Suite by Agiloft can automate the entire contract lifecycle for your business, streamlining approval processes and integrating contract details into relevant business processes. The automatic notifications and single click approvals help eliminate approval bottlenecks, the contract repository keeps the full text of every contract on your fingertips, and the actionable insights assist you in making informed budget configurations. The flexible workflows make Agiloft suitable for business organisations of varying character, one-click contract creation with automatic audit trail bring in efficiency of operations and automatic redlining eliminates the risk of rogue edits slipping into final documents.

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Agiloft Pricing

  • Free Trial Available
  • Agiloft Offers Free-forever and Custom plan.
Spiraldesk logo
Web-based True Multi-brand Helpdesk 4 Based on 2 Ratings
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What is Spiraldesk and how does it work?

Spiraldesk is a dedicated web-based helpdesk for the customer service department that helps them execute seamless communication with other business domains. This includes multiple entities such as profit centers, locations, products, or even brands. This acts as a holistic and centralized unit that connects multiple disparate business units together that have the same top management. Hence, users can monitor customer service verticals in each entity. All CRMs modules of varying business units can also be connected together. Users can classify their tickets on the basis of brands, companies, products, locations, or even clients. Then by using custom ticket filters, they can access each of them through a web interface. Tickets can even be auto-tagged on the basis of their subject, content, customers, and more. Additional event-based notifications can also be created with placeholders for each brand. Every user-defined brand also receives its own while labeled support portal.

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Spiraldesk Pricing

  • Free Trial Available
  • Starts at $10.0. Offers Free-forever plan.
Emetti logo
A Newsfeed Solution on Website Write a Review
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What is Emetti and how does it work?

Emetti Announce is a changelog as a service used to build your newsfeed. Prepare announcements, and send posts from your newsfeed to social media distribution. Engage your customers with current product updates and special announcements. Collaborate with your team and collect feedback to optimize your performance. Professionals, Small, Medium, and Large companies make use of the software.

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Emetti Pricing

  • Free Trial Available
  • Starts at $19.0.
eStreamDesk logo
Online Helpdesk Software 4 Based on 3 Ratings
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What is eStreamDesk and how does it work?

eStreamDesk is a flexible platform enabling the helpdesk team to quickly and deftly manage tons of requests from various services. eStreamDesk is like email on steroids. All incoming e-mails are automatically converted to tickets and assigned according to the rules you define. eStreamDesk integrates directly with Twitter. Each and every tweet becomes a support ticket. Another quick and easy way to communicate with your raving fans. Save time on answering the same questions over and over again. Create a highly targeted, information-rich knowledge base.

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eStreamDesk Pricing

  • Free Trial Available
  • Starts at $29.0. Offers Free-forever plan.
Snappy logo
A Customer Support Tool 5 Based on 1 Ratings
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What is Snappy and how does it work?

Snappy software is a Helpdesk software to automate workflow with email ticketing system. Engage your customers with pre-written content into support tickets. Manage tickets by assigning staff priorities, and tags to optimize repetitive tasks. Track your team's performance with reports to measure the business solutions. Small, Medium and Large companies make use of the software.

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Snappy Pricing

  • Free Trial Available
  • Starts at $15.0.
due.work logo
A unified portal to deliver the best community-driven customer support 4.6 Based on 13 Ratings
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What is due.work and how does it work?

due.work is a customer support and engagement platform that acts as a unified portal for teams to build their knowledge base, live chat, feedback, community forums and more. The fundamental function of the platform is that it enables businesses to listen to their customers' expectations and thought processes regarding products in a seamless manner. In this way, brands get access to a variety of useful information that they need to improve the overall user experience in the best possible way. due.work can be integrated into users’ existing work within a minute to enhance their customer experience. Moreover, they can choose a specific style and theme for the product page that better fits their requirements. Businesses can also manage all of their customer queries, messages, feedback, knowledge bases right from a single, powerful dashboard. Another interesting feature of the platform is that it allows users to convert all the support tickets into public feedback. Thus saving the users from solving the same problems again and again.

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due.work Pricing

  • Free Trial Not Available
  • Starts at $49.0. Offers Free-forever and Custom plan.
Wix Answers logo
The only unified customer support solution 4.2 Based on 111 Ratings
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What is Wix Answers and how does it work?

Wix Answers is a unified customer support solution that puts the agent-customer interactions in one single view. All real-time and offline support requests are visible and manageable in one feed, enabling agents to easily bounce between conversations without spending time switching tabs. However customers choose to reach support, agents can see their entire journey in one chronological view. Answers provide the context they need to help customers quickly and accurately. Enable faster, more consistent responses with AI-powered article suggestions and saved replies.

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Wix Answers Pricing

  • Free Trial Available
  • Starts at $24.0.
HelpdeskEddy logo
Advanced analytics by any indicators in the system 4.3 Based on 5 Ratings
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What is HelpdeskEddy and how does it work?

HelpDeskEddy is a unified system of customer service that is always at hand for your needs. You can surprise with your customer service through our simple and easy high-quality client service. With endless possibilities, you can connect our system to your existing mailboxes and create tickets directly from the incoming emails. Incoming emails are checked automatically by the system and every incoming email is converted into “a ticket”. Within our system is a list of tickets matching to the list of emails you have in your inbox with all the content and attachments included.

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HelpdeskEddy Pricing

  • Free Trial Available
  • HelpdeskEddy Offers Custom plan.
Kiodesk logo
Customer Support for Business 5 Based on 1 Ratings
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What is Kiodesk and how does it work?

Kiodesk software is a platform used to build businesses with customer support. The software offers tools to track customer conversations and prioritize, and assign them to the right people. Collaborate with teams define workflows in minutes. Measure the team’s performances and generate reports to monitor helpdesk productivity. Create a self service experience to support brand and improves customer satisfaction.

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Kiodesk Pricing

  • Free Trial Not Available
  • Kiodesk Offers Free-forever plan.
FCI CCM logo
A Customer Conversations Software 3.8 Based on 1 Ratings
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What is FCI CCM and how does it work?

FCI CCM software is a platform used to create and deliver personalized customer communications across all channels. The software offers tools to cross sell better with configurable rules based targeted offers linked to content of transactions. Optimize CX strategy with reporting and visualizations to measure the conversations across customer lifecycle.

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FCI CCM Pricing

  • Free Trial Not Available
  • FCI CCM Offers Custom plan.
ngDesk logo
The all-in-one solution for all your needs 4.6 Based on 31 Ratings
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What is ngDesk and how does it work?

ngDesk is a versatile customer service, marketing, and sales solution that enables you to simply automate your procedures for an enhanced user experience. It provides smart tools and features for asset management, IT management, sales management and support management, all in one place. ngDesk centralizes your ticket handling, making it easier and faster to handle problems and keep your agents and customers satisfied. ngDesk live chat makes it simple to interact and delight your customers across several platforms, including the social, mobile, and web. Customers and agents can quickly and easily discover answers to their inquiries with ngDesk's knowledge base and self-service site. You can manage all your software and hardware assets in one place and obtain insights to help you save money and stay compliant. ngDesk's CRM is built on an all-in-one platform that combines sales pipelines, processes, and quotes. You can use enticing email marketing to keep your consumers interested. Additionally, you can increase the number of visits to your website, create more leads, reduce sales cycles, and enhance customer service with ngDesk.

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