Socrates AI Alternatives and Competitors

Loris is a conversational AI software for customer-focused teams. With the support of this software's real-time employee assistance and analytics, users can quickly raise productivity and improve client interactions. The software is an easy-to-use deployment tool that improves the return on investment of a customer success platform through top-notch integrations. Businesses can place greater trust in their employees since Loris empowers them to handle increased interactions and improve quality. The software also effectively filters out rogue replies and aids users in creating a steady consumer experience at volume. With the help of this software, inexperienced agents can do and handle duties like experts. In order to build the appropriate reaction in a shorter time, Loris draws recommendations from the material that performs the best. Additionally, the platform centralises change management so that agents can always depend on the most recent information when a company's regulations change.

Conversational AI is a chatbot development software that enables the user to create AI-powered chatbots for businesses to help automate business operations, increase staff productivity, cut expenses, and improve decision-making. It aims at promoting seamless communication between the company and its workers by simplifying the experience. The chat system is built to grow and is compatible with company security and privacy. Conversational AI can be used as a personal assistant as well as a scheduling tool. It enables internal data research and data-driven initiatives that can help you understand customers better and faster. The platform focuses on creating customized apps that aren't personalized. It allows people to conduct individualized dialogues with companies using advanced and smart chatbots developed to perfection as per the needs of the brand. It includes a set of code snippets that may be used as a standalone service. This platform makes the installation of a chat engine in your hosting infrastructure and its integration process very easy. It further assists you in hastening your implementation through a rapid go-to-market approach.

Erudit AI software is a tool used to automate workflows of organization with employee experiences. Gain insights with employee engagement by identifying root cause of the problems. The software offers a secure platform with compliance requirements to process data in reports. HR Managers, Small and Medium companies make use of the software.

Cyrano is an AI-driven real-time customer empathising software. It is the first platform that recognises a conversation and responds to the nuances present in it. The software applies artificial intelligence that helps in improving relationships with the customer. It does this with the inculcation of a deep listening feature that listens to multiple conversations and draws a conclusion. The main purpose of the software is to get the best out of every salesperson. It provides insight based on customer reactions. Also, ensures a continual relationship with clients by understanding their needs and the type of conversation they like to indulge in through artificial intelligence. As abiding by a single technique does not work for every customer. The software analyses how the customer thinks and responds to a conversation, based on which it programs a response that a salesperson can use. This platform is utilised by several big companies. Moreover, they have witnessed an increase in sales by 26%. Besides, the time taken for closing a deal has decreased by 44%.

SONA, which is driven by AI and Machine Learning and has a Natural Language Processing interface, makes your life easier by automating tedious chores and increasing your productivity. Using AI-powered SONA, streamline time-consuming industrial processes, allowing manufacturing companies' representatives to focus on more difficult concerns. Sona. AI is bringing parents, teachers, and kids together to form an incredible learning environment. For HR specialists, the software is fantastic. It automates operations that are manual, repetitive, or reliant on rules. It's simple to set up, and SONA can acquire, analyse, and record data while interacting with people thanks to artificial intelligence and machine learning. SONA assists recruiters as a personal assistant. CV shortlisting, interview scheduling, reminders & follow-up conferences, and replying to incoming queries & application status are just a few of the roles it may accomplish. It is useful not only for HR workers, but also for the hospitality industry, sales teams, and even therapy. SONA reaches out to those who are depressed and offers them support through therapeutic talks. It's also a multilingual platform with a slew of other features.

SAP Conversational AI is a comprehensive low-code chatbot building platform designed for businesses of all types. The services offered by this platform are relied upon by numerous top companies like Hewlett Packard Enterprise, Schaeffler, NHK, and more. A plethora of features delivered by the platform help businesses deploy powerful conversational AI interfaces seamlessly. SAP Conversational AI comes equipped with a native low-code bot-building platform for users to create intelligent bots effortlessly. Also, businesses can employ high-performing natural language processing (NLP) technology to create human-like chatbots in any language. Furthermore, constant data analysis, detailed reporting of business processes, and customer interactions help users improve chatbot delivery rate, to match customer needs more intuitively. SAP Conversational AI also lets users perform bot tests regularly to ensure top-notch delivery of multiple business services. Seamless bot connectors help businesses provide chatbot facilities to customers over multiple messaging channels in real-time.

Answermatic automatically handles the employees most common queries. It requires no-code and Supports the employees with personality. It integrates with popular tools like Slack, Webchat, Microsoft Teams, and Workplace by Facebook.

SaySimple is a pioneer of the social messaging platform deployed on the cloud, SaaS and Web as they use social messaging channels that are used between people for usual conversations and turn it into customer and business conversation channels. It aims at leveraging the strength of social messaging by turning customer service cost centers into commercial profit centers. The software helps to achieve “conversational excellence” by responding to the popularity of social messaging. It provides 24/7 accessibility through the channel and devices with its unique platform where all the chatbots, messaging channels, statistics, and the sentiment analysis all come under one platform. SaySimple enables the businesses to become better listeners and expert communicators with the help of technologies such as artificial intelligence, bot and, machine learning. With the help of software, the business is enabled to treat its customers with unique and individual brand experiences. It will also help the user to generate more sales by using social media automation and recognizing the opportunities better and strengthening the contacts with the customer.

Synthetix software is a Customer Service software to automate business workflows. The software offers a searchable knowledge-base of solutions to convert leads in real-time. Engage customers with CRM and Live Chat integration to generate revenues and boosting CSAT scores. Collaborate with your team and measure agent productivity with responses. Marketers, Small and Medium companies make use of the software.

Avoma is an end-to-end AI meeting assistant for customer-facing teams. Analyze trends for competitors, objections, discounts, and feature-asks to build data-driven products. See the talk tracks of top reps and coach everyone to use them. AI will extract summarized notes for key topics like Next Steps, Pain Points, Objections, Competitors, Positive Moments, Questions Asked, etc. Go to specific speakers and topics identified automatically or search for topics of interest in transcripts to listen to recordings faster. Automatically record meetings and get high-quality transcripts to take better notes later on. Also, get manually typed notes linked to transcripts. Prepare agendas with proven templates instead of copying and pasting every time. Shared templates ensure consistency across the team.

NordPass is a password manager that stores all complex logins and credentials and lets users access them from anywhere. It easily remembers all passwords, auto-fill online forms and users need not have to undergo the hassle of resetting their passwords again. The software stores and organizes login details, private notes, credit cards, etc., in a secure password vault, and users can gain access to this using just a single Master Password, whenever they need it. With this software, users no longer need to share passwords or log in credentials over email or messenger apps, as they can share such crucial details safely and securely. Also, there are special encryption algorithms added to it, which helps in protecting all sensitive information successfully. These include golden cryptology standards and even the latest algorithms that are considered to be the future of internet encryption. Whenever users require a new password, they can use this secure technology and generate a unique password and meet the given requirements of the website.

Gong is a software that assists organizations in handling their remote sales and their remote sales team. It lets users gain critical insights into what’s happening with their remote sales team, their deals, and their market. The inbuilt Revenue Intelligence technology which allows users to operate based on reality instead of opinions. This technology enables users to understand which deals are real. Gong automatically captures customer interaction and provides users with insights that help them identify deal risks and take appropriate action if required. The software enables users to coach their team to gain more successful closes. It allows users to replicate what their best reps do and transform their team into quota-shattering super sellers. With this software's help, users can know what is going in their market and learn about shifting sentiments in their accounts. Gong also enables users to understand what messaging & product offers to make sense for today's market. It helps users make everyone from their sales team better than the last by reviewing and analyzing their calls.

Murf Voiceover Studio helps users add lifelike background voices, within the generated videos in a few minutes. It is mainly a text-based voiceover generator, equipped with AI voices that are hyper-realistic by nature. Users can either opt for simple script typing facilities or can go for home-style voice recording options. Once done, they can convert the particulars into AI-based voiceovers for videos and music. The software is loaded with more than 20,000 voice-overs, which are curated by users located across 116 countries, in 15 languages. Further, users dependent on Murf Voiceover Studio can modify the pitch of an individual voiceover, speech and narration quality. They can also put more emphasis on certain words as per needs. An inbuilt grammar and spelling checker tool runs timely analysis through the submitted scripts, checking for errors besides offering appropriate suggestions as well. Additionally, a royalty-free gallery within the software is loaded with multiple background music that users can incorporate in real-time.

Weemss help you sell event tickets online effortlessly with its easy to use and dynamic tools. Event organizers can perfectly handle every type of events starting from user registrations, ticketing, seat reservations and collecting payments. Weemss is suitable for every business type and the whole ticket buying experience can be customizable.

Fireflies.ai is an online meeting recording and transcription software. The AI powered solution is capable of recording meetings over multiple web-conference platforms. It can also transcribe live conference meetings and audio files uploaded by individual organizations. Members can skim through the transcripts while playing the audio as per their convenience. The system enables employees to comment and mark specific sections of the calls to collaborate with other team members. Any long duration call can be thoroughly reviewed in real-time, users can run detailed searches across action items and other highlighted metrics. Members within a particular team can either invite others to their meeting or make the software auto-join calls through the integrated calendar. The software sends a notification email containing the transcript and recording of an individual meeting, a few minutes after the actual meeting has started. Fireflies.ai can be used to auto-populate an organization's CRM with meeting logs, notes, recordings, and other important information. It has active integrations with HubSpot, Salesforce, Slack, Zapier.

Chorus is an intuitive conversation intelligence platform that helps companies to capture and analyse customer-centric calls, emails and meetings on the go, besides helping them make better decisions facilitating enhanced sales. It comes loaded with a variety of video conferencing, sales engagement, dialer and other enterprise centric solutions helping users to record and analyse every conversation in detail. The platform runs through company-specific sales and business processes, identifying appropriate themes and patterns in every conversation and highlighting the important moments automatically. Companies can also launch learning programs for their teams to meet specific sales needs. Chorus provides detailed insights into customer-centric interaction, which enables businesses to discover what is happening across their sales pipeline and where they need to focus to create successful relationships. In addition, the offered insights can be used to analyse trends about relevant conversation topics, such as product features, objection handling, pricing or competitors. Real-time integrations with external platforms and tools help with strengthening individual workflows across various departments, like communication, automation, scheduling and more.

ExecVision is the only conversation intelligence platform purpose-built to drive human behavior change. Unlock valuable conversation insights to drive better decision-making and improve performance. Conversation intelligence technology ingests, analyzes, and transcribes voice and web conference interactions. The software leverages AI, machine learning, and deep learning to surface valuable, actionable insights so businesses and their teams can reach their full potential. Your ExecVision Inbox helps keep conversations organized.

Marchex is a leading conversational analytics company that connects the voice of the customer to your business. We deliver AI-driven insights and solutions to help companies find, engage and nurture their most valuable customers across voice and text-based communication channels. Marchex leverages proprietary data and conversational insights to deliver real-time solutions that enable brands to personalize customer interactions.

Fathom is a free Zoom app that records, transcribes, and highlights the key moments from your Zoom calls so you can focus on the conversation instead of taking notes.

Logikcull browser-based eDiscovery software can also be used as a legal document management tool as it contains multiple suitable features from both the categories. To help users manage legal documents, this software allows doing full text search. It helps in contract management, document tagging and in archiving as well as retention. This software is loaded with an array of electronic discovery features like case analytics, topic clustering, metadata extraction, compliance management, document tracking and indexing. Access control and version control options are present. Logikcull allows doing full text extraction, keyword search, document assembly etc. It has reporting & statistical tools as well.