Zipteams

About Zipteams

Deep Dive with Clara AI

Zipteams offers intelligent meeting and call solutions that revolutionize customer engagement. With a focus on innovation and personalization, Zipteams provides efficient and timely responses to meet the specific needs of each customer. By leveraging the latest technology and advanced analytics, Zipteams enables organizations to deliver highly effective and personalized customer interactions. With Zipteams, businesses can improve their customer satisfaction, increase their customer loyalty, and drive their revenue growth. Zipteam's intelligent meeting and call intelligence solutions are changing the way organizations engage with their customers, delivering a superior experience and measurable results.

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Pricing

Free Trial Not Available
Starts at $166.5.
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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

81%
Reviews

60%
Momentum

60%
Popularity

66%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

Zipteams Features

Show Feature Explanation

Show Missing Features

Conversation Intelligence Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

81%

AI/Machine Learning

Call Tracking

Intent Recognition

Natural Language Processing

Generative AI

AI Copilot

An AI-powered virtual assistant that accomplishes tasks and pursues goals on a user's behalf.

Call Recording

Facility to record calls with a set of conditions and compliance

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Access Controls/Permissions

Employee Coaching Tools

Keyword Filtering

Notes Management

Real-Time Data

Tagging

Trend/Problem Indicators

Trend Analysis

Lead Qualification

Compliance Tracking

Helps in tracking and monitoring and auditing all the regulatory compliance requirements

Performance Metrics

Helps in measuring the performance, activities, and behavior of the employees/students individually or collectively as a team

Feedback Management

Assists in managing the feedback provided or received after accomplishing an assigned task

Zipteams Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription )

MONTHLY YEARLY

Zip Start $166.50 $199.00 per month

$1999 /Year For Annual Plan

Features

Unlimited users
10,000 meeting minutes included every month
Pay-as-you-go minute slabs
5 GB of audio recordings with screen captures
10 topics for indexing recordings
Get intelligent insights about your guests
Integrate with Google & Outlook Calendars
Instant Meeting Widget for Website & Apps
Demo Scheduling Calendar for Website

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Zip Grow $416.50 $499.00 per month

$4999 /Year For Annual Plan

Features

Unlimited users
20,000 meeting minutes included every month
Pay-as-you-go minute slabs
All features from the Zip Start plan
100 GB of audio recordings with screen captures
50 topics for indexing recordings
50 real-time meeting cues
AI-identified questions and action items
Participant sentiment & involvement tracking
Integration with CRM
Contextual transcript snippets

Start Free Trial

Zip Scale $999.90 $1,199.00 per month

$11999 /Year For Annual Plan

Features

Unlimited users
30,000 meeting minutes included every month
Pay-as-you-go minute slabs
All features from the Zip Grow plan
1 TB of audio recordings with screen captures
100 topics for indexing recordings
100 real-time meeting cues
Integration with voice calling channels
White-labelling
Dedicated ML models
Advanced/Custom Reports

Start Free Trial

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Disclaimer: The pricing details were last updated on 03/03/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Zipteams Reviews

User Sentiments

Detailed Meeting Transcripts, Ease of Use, Seamless CRM Integration, Real-Time Call Insights

Occasional Voice/Audio Glitches, Limited Mobile App Functionality, Lack of Video Recording Feature, Email Template Customization Needed

Do You Use Zipteams?

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Review Summary

User reviews for ZipTeams highlight its value in enhancing sales conversations and providing insightful post-call analysis. The platform's ease of use, integration capabilities, and AI-powered call summaries are frequently praised, enabling users to gain actionable insights and improve call quality. While users generally express satisfaction, some note limitations in mobile app functionality, advanced task management features, and occasional audio glitches. Feedback suggests the development team is responsive, actively addressing user concerns and adding new features.

Pros

Detailed call transcripts help understand conversations and identify improvement areas.
Easytouse interface makes scheduling and joining meetings seamless.
Realtime insights empower sales teams to adapt strategy based on customer sentiment.
AIpowered summaries provide valuable feedback and action points for future interactions.