Marchex Alternatives and Competitors

Convin software is an AI-powered Conversation Intelligence Software used to manage sales team understand calls to close more deals. Manage history like call information, topics & any other information that you want. Receive notifications to manage details about products and collect feedback to optimize the workflow. The software offers an advanced metrics like behavior analysis and topic duration to understand rep's performance on talking in calls. Sales Managers, Small and Medium companies make use of the software.

InteliConvo is the ultimate Al Powered Speech Analysis & Automation platform. It provides businesses and organizations with powerful insights into customer conversations that would otherwise be hidden. With InteliConvo, 100% of recorded customer calls can be analyzed for customer buying patterns, intents, sentiment, willingness to pay, product feedback, and brand image. This data can then be used to automate workflows and increase team performance, sales velocity, debt collections effectiveness, customer experience ratings, and compliance with regulation requirements. InteliConvo is the perfect tool for professionals looking to get a competitive edge in their industry by leveraging customer data for additional insights.

CallRail is a call tracking and marketing analytics software for those businesses that rely on new customers, quality phone calls and leads, for growth. The software includes a call tracking feature that allows users to keep track of a variety of online activities like PPC ads, social media posts, emails and keywords. It also helps businesses to gain access to the name, location and number of each lead. Also, with the lead centre feature, CallRail helps businesses to message, call and monitor all of their contacts in one place. Conversation intelligence is another feature of the software that allows users to automate call transcriptions with its AI-powered analysis. Moreover, businesses can even track web form submissions along with phone calls. CallRail also offers real-time insights that businesses need to boost growth. The areas of these insights range from ads, campaigns to keywords. At last, the software also comes equipped with a variety of tools, from customer communications to marketing analytics, that helps users to close more deals.

Conversational AI is a chatbot development software that enables the user to create AI-powered chatbots for businesses to help automate business operations, increase staff productivity, cut expenses, and improve decision-making. It aims at promoting seamless communication between the company and its workers by simplifying the experience. The chat system is built to grow and is compatible with company security and privacy. Conversational AI can be used as a personal assistant as well as a scheduling tool. It enables internal data research and data-driven initiatives that can help you understand customers better and faster. The platform focuses on creating customized apps that aren't personalized. It allows people to conduct individualized dialogues with companies using advanced and smart chatbots developed to perfection as per the needs of the brand. It includes a set of code snippets that may be used as a standalone service. This platform makes the installation of a chat engine in your hosting infrastructure and its integration process very easy. It further assists you in hastening your implementation through a rapid go-to-market approach.

ExecVision is the only conversation intelligence platform purpose-built to drive human behavior change. Unlock valuable conversation insights to drive better decision-making and improve performance. Conversation intelligence technology ingests, analyzes, and transcribes voice and web conference interactions. The software leverages AI, machine learning, and deep learning to surface valuable, actionable insights so businesses and their teams can reach their full potential. Your ExecVision Inbox helps keep conversations organized.

Konverse AI is a conversational engagement and chatbot platform that enhances audience engagement and provides unbeatable customer support. With the Bot Builder, businesses can stay in touch with customers across various channels, ensuring 24/7 availability. The Team Inbox feature empowers businesses to handle up to 90% of customer queries automatically. Konverse AI campaign manager, custom integrations, and WhatsApp marketing can create impactful flows based on user interactions, boosting customer engagement to new heights. Plus, the Reports & Analytics feature provides real-time insight into important marketing metrics. Konverse AI is your ultimate partner in content creation, brand growth, and enhanced customer experiences.

q&ai watches your Gong, Chorus, and Zoom calls for you, highlighting and surfacing key product and marketing insights. Continuously gauge the voice of the customer, track key trends in the market, and highlight where your messaging works best - all automatically with q&ai.

Conversica is a conversational AI solution that assists enterprise revenue teams in attracting, acquiring, and growing clients across the customer journey via email, SMS, and website chat. It provides AI Assistants that help teams find new revenue possibilities while also expanding workforce capacity, supercharging your sales teams to operate at their best for a fraction of the cost. With up to 100% prospect coverage and higher engagement rates, you can strengthen the top of your funnel using Conversica. You can connect site visitors to content right away, rapidly pre-qualify new prospects, and increase webinar and event participation. Your AI Assistant's Conversational Marketing abilities guide the possible best action across phone, chat, and text. Conversica’s AI Assistants with their conversational sales abilities can assist in the discovery of sales-ready prospects, performing the job of at least 10 SDRs and delivering a 4x funnel at half the price of employee-driven engagement alone. With Conversica’s AI Assistant, you can increase efficiency for your overburdened customer success teams by simplifying time-consuming outreach effectively.

Cognigy insights empowers to spot what is not working up to the mark & improve the bot performance to achieve better NLU accuracy. It has powerful features like KPI Dashboard, Step Explorer, Conversational Analytics, NLU Performance and much more.

Chorus is an intuitive conversation intelligence platform that helps companies to capture and analyse customer-centric calls, emails and meetings on the go, besides helping them make better decisions facilitating enhanced sales. It comes loaded with a variety of video conferencing, sales engagement, dialer and other enterprise centric solutions helping users to record and analyse every conversation in detail. The platform runs through company-specific sales and business processes, identifying appropriate themes and patterns in every conversation and highlighting the important moments automatically. Companies can also launch learning programs for their teams to meet specific sales needs. Chorus provides detailed insights into customer-centric interaction, which enables businesses to discover what is happening across their sales pipeline and where they need to focus to create successful relationships. In addition, the offered insights can be used to analyse trends about relevant conversation topics, such as product features, objection handling, pricing or competitors. Real-time integrations with external platforms and tools help with strengthening individual workflows across various departments, like communication, automation, scheduling and more.

Avoma is an end-to-end AI meeting assistant for customer-facing teams. Analyze trends for competitors, objections, discounts, and feature-asks to build data-driven products. See the talk tracks of top reps and coach everyone to use them. AI will extract summarized notes for key topics like Next Steps, Pain Points, Objections, Competitors, Positive Moments, Questions Asked, etc. Go to specific speakers and topics identified automatically or search for topics of interest in transcripts to listen to recordings faster. Automatically record meetings and get high-quality transcripts to take better notes later on. Also, get manually typed notes linked to transcripts. Prepare agendas with proven templates instead of copying and pasting every time. Shared templates ensure consistency across the team.

NordPass is a password manager that stores all complex logins and credentials and lets users access them from anywhere. It easily remembers all passwords, auto-fill online forms and users need not have to undergo the hassle of resetting their passwords again. The software stores and organizes login details, private notes, credit cards, etc., in a secure password vault, and users can gain access to this using just a single Master Password, whenever they need it. With this software, users no longer need to share passwords or log in credentials over email or messenger apps, as they can share such crucial details safely and securely. Also, there are special encryption algorithms added to it, which helps in protecting all sensitive information successfully. These include golden cryptology standards and even the latest algorithms that are considered to be the future of internet encryption. Whenever users require a new password, they can use this secure technology and generate a unique password and meet the given requirements of the website.

Gong is a software that assists organizations in handling their remote sales and their remote sales team. It lets users gain critical insights into what’s happening with their remote sales team, their deals, and their market. The inbuilt Revenue Intelligence technology which allows users to operate based on reality instead of opinions. This technology enables users to understand which deals are real. Gong automatically captures customer interaction and provides users with insights that help them identify deal risks and take appropriate action if required. The software enables users to coach their team to gain more successful closes. It allows users to replicate what their best reps do and transform their team into quota-shattering super sellers. With this software's help, users can know what is going in their market and learn about shifting sentiments in their accounts. Gong also enables users to understand what messaging & product offers to make sense for today's market. It helps users make everyone from their sales team better than the last by reviewing and analyzing their calls.

Murf Voiceover Studio helps users add lifelike background voices, within the generated videos in a few minutes. It is mainly a text-based voiceover generator, equipped with AI voices that are hyper-realistic by nature. Users can either opt for simple script typing facilities or can go for home-style voice recording options. Once done, they can convert the particulars into AI-based voiceovers for videos and music. The software is loaded with more than 20,000 voice-overs, which are curated by users located across 116 countries, in 15 languages. Further, users dependent on Murf Voiceover Studio can modify the pitch of an individual voiceover, speech and narration quality. They can also put more emphasis on certain words as per needs. An inbuilt grammar and spelling checker tool runs timely analysis through the submitted scripts, checking for errors besides offering appropriate suggestions as well. Additionally, a royalty-free gallery within the software is loaded with multiple background music that users can incorporate in real-time.

Weemss help you sell event tickets online effortlessly with its easy to use and dynamic tools. Event organizers can perfectly handle every type of events starting from user registrations, ticketing, seat reservations and collecting payments. Weemss is suitable for every business type and the whole ticket buying experience can be customizable.

Fireflies.ai is an online meeting recording and transcription software. The AI powered solution is capable of recording meetings over multiple web-conference platforms. It can also transcribe live conference meetings and audio files uploaded by individual organizations. Members can skim through the transcripts while playing the audio as per their convenience. The system enables employees to comment and mark specific sections of the calls to collaborate with other team members. Any long duration call can be thoroughly reviewed in real-time, users can run detailed searches across action items and other highlighted metrics. Members within a particular team can either invite others to their meeting or make the software auto-join calls through the integrated calendar. The software sends a notification email containing the transcript and recording of an individual meeting, a few minutes after the actual meeting has started. Fireflies.ai can be used to auto-populate an organization's CRM with meeting logs, notes, recordings, and other important information. It has active integrations with HubSpot, Salesforce, Slack, Zapier.

Fathom is a free Zoom app that records, transcribes, and highlights the key moments from your Zoom calls so you can focus on the conversation instead of taking notes.

Logikcull browser-based eDiscovery software can also be used as a legal document management tool as it contains multiple suitable features from both the categories. To help users manage legal documents, this software allows doing full text search. It helps in contract management, document tagging and in archiving as well as retention. This software is loaded with an array of electronic discovery features like case analytics, topic clustering, metadata extraction, compliance management, document tracking and indexing. Access control and version control options are present. Logikcull allows doing full text extraction, keyword search, document assembly etc. It has reporting & statistical tools as well.

DigitalGenius represents the future of customer support, an AI-driven platform made to automate and streamline the customer service experience. With its deep learning capabilities, DigitalGenius doesn't just parse customer conversations; it truly understands them, pinpointing customer objectives with remarkable accuracy. By tying in sophisticated automation for repetitive processes, it minimizes the need for manual input, allowing support team to focus on more complex queries. This seamless integration extends through powerful APIs, connecting effortlessly with the existing backend systems, delivering solutions that don't just the meet customers' expectations—they exceed them. DigitalGenius is changing the game for customer support, transforming it from a task-laden necessity to an automated, efficient pleasure that makes customer satisfaction an autopiloted outcome.

KNO, AI-powered no-code assistant! KNO is here to revolutionize the way to get reliable and precise information. With KNO at customer side, there’s no need to take long detours in search for answers. Simply ask anything and it'll generate bite-sized portions of exactly what looking for—every time. It's powered by advanced generative AI that makes it smarter and more capable with each new request. And the best part is can deploy KNO as an ultra-powerful support or sales assistant in SaaS without a single line of code!