Marchex

About Marchex

Marchex is a leading conversational analytics company that connects the voice of the customer to your business. We deliver AI-driven insights and solutions to help companies find, engage and nurture their most valuable customers across voice and text-based communication channels. Marchex leverages proprietary data and conversational insights to deliver real-time solutions that enable brands to personalize customer interactions.

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Pricing

Free Trial Not Available
Marchex Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

Marchex Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Marchex Custom

Features

Measure agent performance
Use text messaging to augment lead qualification
Improve sales close rates
Accelerate the path to purchase
Boost campaign performance
Support current customers and provide a great experience
Keep employees informed in real time

Disclaimer: The pricing details were last updated on 18/01/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Marchex Pricing.

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Marchex Reviews

User Rating

4.3/5 (Based on 222 Ratings)

Ratings Distribution

Excellent
50%
Very Good
36%
Average
8.1%
Poor
4.1%
Terrible
1.8%

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Review Summary

Marchex is widely praised for its user-friendly interface, robust analytics capabilities, and comprehensive call tracking features. Customers appreciate the ease of setup and the ability to gain insights into customer interactions. However, some users have reported occasional glitches and integration issues. Overall, Marchex is considered a reliable and valuable tool for businesses seeking to optimize their marketing campaigns and improve customer engagement.

Pros

Indepth analytics and reporting for measuring call performance and identifying trends.
Integration with major CRM and marketing automation platforms, enabling seamless data transfer and streamlined workflows.
Advanced call tracking capabilities that provide detailed insights into customer interactions and conversion rates.

Cons

Some users have reported experiencing occasional technical glitches and system outages, which can disrupt call tracking and analytics.
The pricing structure may be challenging for small businesses or startups with limited budgets.
The learning curve for fully utilizing all the features and functionalities of the platform can be steep for some users.

Marchex User Reviews

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Marchex FAQs

What are the top alternatives for Marchex?

Here`s a list of the best alternatives for Marchex:

Does Marchex provide API?

Yes, Marchex provides API.

Marchex Contact

Vendor Details

Seattle, Washington Founded : 2003

Contact Details

+1 206-331-3300

https://www.marchex.com/

Social Media Handles

Linkedin 11K

Twitter 3K

Facebook 3K

Instagram 775

Youtube

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at feedback@saasworthy.com

Marchex

About Marchex

Screenshots & Videos

Marchex Pricing

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Marchex Reviews

User Rating

Ratings Distribution

Do You Use Marchex?

Review Summary

Pros

Cons

Videos on Marchex

Marchex FAQs

Marchex Contact

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