Zendesk Talk vs Asana Comparison

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zendesk Talk

Call Center Software

4.3 88 user ratings

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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Asana

Project Management Software

4.4 6,609 user ratings

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Overview

Description	Zendesk helps you to connect with your customers using it’s cloud-based call center solution. It allows you to choose a toll free number for delivering your service. Using this software, you can receive unlimited inbound calls and also you can support your customers by making outbound calls. In addition it allows you to make concurrent calls to support multiple conversations from same number. It provides browser-based call center solution that allows you to manage all your calls from browser and does not require any phone hardware. Moreover, it allows you to record all calls that can be later used for QA. Read more	Asana is an online team collaboration and workflow management tool. Organize your work in the best way possible to follow tasks through and be able to avoid obstacles to meet deadlines. Asana’s boards let you visualize your work, and arrange all your relevant emails and files into one place. Use Asana’s portfolios to monitor the status of all your projects and keep your strategic initiatives on track and easily report on progress. Its custom fields allow you to keep track of info important to the team and share the information with the right people. Commonly used projects can be turned into templates to ensure your team workflow moves more smoothly and faster. Asana’s web interface is efficient and responsive and it can be integrated to other collaboration tools like Slack. Asana is SOC 2 Type 1 certified and offers secure connections to its site using the TLS 1.1 protocol. It also hosts its data in various SSAE audited data centers via Amazon. Read more
Pricing Options	Free Trial Available Starts at $9.0. Offers Free-forever plan.	Free Trial Available Starts at $10.99. Offers Free-forever and Custom plan.
SW Score & Breakdown	90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 84% Momentum 64% Popularity 65%	98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 98% Momentum 71% Popularity 96%
SaaSworthy Awards	# 3 Most Worthy # 2 Fastest Growing	# 3 Most Worthy # 4 Highly Rated

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.3/5 88 user ratings	4.4/5 6,609 user ratings
Ratings Distribution	Excellent 49.4% Very Good 36.5% Average 10.6% Poor 2.4% Terrible 1%	Excellent 55.1% Very Good 35.1% Average 7.6% Poor 1.1% Terrible 1%
Review Summary	Not Available	Overall, users appreciate Asana's user-friendly interface, ease of use, and robust features for task management and project collaboration. It is praised for its customization options, allowing teams to tailor the platform to their specific needs. The mobile app is also well-received for its convenience and seamless integration with the desktop version. However, some users have expressed concerns about occasional bugs, limited reporting capabilities, and the need for improved customer support. Additionally, pricing plans may not be suitable for smaller teams or individual users.
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Pricing

Pricing Options	Free Trial Available Starts at $9.0. Offers Free-forever plan.	Free Trial Available Starts at $10.99. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Lite Free Partner Edition $9.00 $9.00 per user / month Team $19.00 $19.00 per user / month Professional $49.00 $49.00 per user / month Enterprise $89.00 $89.00 per user / month	Personal Free Starter $10.99 $13.49 per user / month Advanced $24.99 $30.49 per user / month Enterprise Custom Enterprise+ Custom
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Alternatives

	TalkDesk 4.5 Based on 6540 Ratings Zendesk Talk Vs TalkDesk Call Center Studio 4.7 Based on 63 Ratings Zendesk Talk Vs Call Center Studio Zendesk Chat 4.5 Based on 541 Ratings Zendesk Talk Vs Zendesk Chat Freshdesk Contact Center (Formerly Freshcaller) 4.2 Based on 196 Ratings Zendesk Talk Vs Freshdesk Contact Center (Formerly Freshcaller) Zendesk Support 4.2 Based on 5051 Ratings Zendesk Talk Vs Zendesk Support	Zoho Projects 4.2 Based on 1115 Ratings Asana Vs Zoho Projects ClickUp 4.7 Based on 5795 Ratings Asana Vs ClickUp Basecamp 4.3 Based on 17167 Ratings Asana Vs Basecamp Jira 4.4 Based on 14005 Ratings Asana Vs Jira Trello 4.5 Based on 24229 Ratings Asana Vs Trello
	View All Zendesk Talk Alternatives	View All Asana Alternatives