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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

VictorOps logo
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lightstep Incident Response logo
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Overview

Description VictorOps is an incident management solution that is designed and built purposely for DevOps teams, enabling them to do more than just react to system outages and incidents. Use VictorOps to streamline your on-call schedules and escalation policies. From rotations to overrides, they automate the cumbersome essentials that make on-call a drag. Teams receive context-rich notifications and collaborate cross-functionally, empowering faster incident resolution and reduced downtime. VictorOps provides real-time awareness, alerting, collaboration, and documentation. Resolve incidents faster, minimize downtime, and reduce the break-fix cycle. Break down silos to support collaboration and learning. With chat integrations, alert routing, and more, your team can work across engineering, gleaning the information necessary for efficient solutions. Read more Lightstep Incident Respond is a downtown handling platform developed specifically for DevOps and SREs to assist them in enabling the services context and automation to respond to issues quickly. It enables you to set alerts to inform the right responders to rapidly assemble and bring your systems back online. With this software, you can eliminate context switching and enhance awareness and attention, allowing you to solve challenges quicker. By integrating your tools and teams in one location, you can automate critical procedures to save time. It further enables the user to auto-fill their team's on-call shifts, pre-set escalation procedures, and connect their ChatOps tools straight into the platform in order to save time and effort. Users can also set personalized notification options across all of their devices to avoid alert fatigue and get alerted in the way that works best for them. Furthermore, Lightstep Incident Respond enables the user to use pre-built connectors for the most popular Enterprise and DevOps apps, or to create their own with the versatile APIs that they provide. Read more
Pricing Options
  • Free Trial Available
  • Starts at $5.0. Offers Custom plan.
  • Free Trial Not Available
  • Lightstep Incident Response Offers Custom plan.
SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    78%
  • Reviews
    88%
  • Momentum
    64%
  • Popularity
    88%

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    75%
  • Reviews
    60%
  • Momentum
    64%
  • Popularity
    84%

Features

Total Features
4 Features
3 Features
Common Features for All
    Audit Trail A record of changes made in chronological order of a user or activity
    Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels.
    Incident Reporting Helps in recording details of any unusual event that might occur at a project or job
    Real-time Dashboard Provides easy visualization of the latest data
    Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
  • + 1 More - Show Less
    • Audit Trail A record of changes made in chronological order of a user or activity
      Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels.
      Incident Reporting Helps in recording details of any unusual event that might occur at a project or job
      Real-time Dashboard Provides easy visualization of the latest data
      Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

    Technical Details

    Organization Types Supported
    • Not available
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • Not available
    • SaaS/Web/Cloud
    Modes of Support
    • Not available
    • Online
    API Support
    • Available

    Reviews & Ratings

    User Rating
    4.7/5 117 user ratings
    Not Available
    Rating Distribution
    • Excellent

      76.9%
    • Very Good

      20.5%
    • Average

      1.7%
    • Poor

      0%
    • Terrible

      0.9%
    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $5.0. Offers Custom plan.
    • Free Trial Not Available
    • Lightstep Incident Response Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter $5.00 $8.00 per user / month

    Growth $23.00 $30.00 per user / month

    Enterprise $25.00 $33.00 per user / month

    Custom Custom

    Standard Custom

    Pro Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Team page
    + 4 More
    Not Available
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details

    Not available

    Located in: San Francisco, California
    Contact Details

    Not available

    https://victorops.com/

    +1-415-630-2411

    https://lightstep.com/incident-response/

    Social Media Handles

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