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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Lightstep Incident Respond is a downtown handling platform developed specifically for DevOps and SREs to assist them in enabling the services context and automation to respond to issues quickly. It enables you to set alerts to inform the right responders to rapidly assemble and bring your systems back online. With this software, you can eliminate context switching and enhance awareness and attention, allowing you to solve challenges quicker. By integrating your tools and teams in one location, you can automate critical procedures to save time. It further enables the user to auto-fill their team's on-call shifts, pre-set escalation procedures, and connect their ChatOps tools straight into the platform in order to save time and effort. Users can also set personalized notification options across all of their devices to avoid alert fatigue and get alerted in the way that works best for them. Furthermore, Lightstep Incident Respond enables the user to use pre-built connectors for the most popular Enterprise and DevOps apps, or to create their own with the versatile APIs that they provide. Read more | Achieve faster incident resolution. Organize a coordinated, collaborative response that expedites all the steps needed to restore services after planned maintenance or disruption. Know who the right people are, take the correct action, and reduce downtime. Hook up the appropriate experts and provide them with the right information to make the right decisions and recover as quickly as possible. Resolve incidents faster with our incident management system, which helps to minimize the duration of outages and disruption to productivity. Read more |
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SW Score & Breakdown |
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
3 Features
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10 Features
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Common Features for All |
Audit Trail
Auto-Assign (Incidents)
CAPA
Enriched Notifications
Incident Prioritization
Incident Reporting
Real-time Dashboard
Root-cause Diagnosis
Task Management
Ticket Management
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Audit Trail
Auto-Assign (Incidents)
CAPA
Enriched Notifications
Incident Prioritization
Incident Reporting
Real-time Dashboard
Root-cause Diagnosis
Task Management
Ticket Management
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Standard Custom Pro Custom |
Starter $3.60 $4.00 per user / month SMB $8.10 $9.00 per user / month Corporate $17.11 $19.00 per user / month Enterprise $26.10 $29.00 per user / month |
View Detailed Pricing
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View Detailed Pricing
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Screenshots | Not Available |
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Videos |
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Company Details | Located in: San Francisco, California | Located in: Columbia, Maryland |
Contact Details |
+1-415-630-2411 https://lightstep.com/incident-response/ |
Not available https://statuscast.com/incident-management/ |
Social Media Handles |
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