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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyMonkey logo
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Typeform logo
Online Form Builder Software

3.9 694 user ratings

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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveySparrow logo
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Alchemer logo
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Overview

Description One of the world’s class-leading online survey platform that assists millions of individuals and business organizations in creating and analyzing survey reports to get meaningful insights. With the in-built intuitive tools, it enables to create tailored professional surveys quickly that helps you to make better decisions. SurveyMonkey further helps to build an expertly curated questionnaire and survey templates and lets you post them on various online and social media platforms for a deep-rooted survey. It is robust yet user-friendly, recommended for any industry related customer-feedback surveys, such as educational institutes, business organizations, market research etc. Read more TypeForm makes it very easy for any online business to collect data by offering its responsive and intuitive forms on every device, be it desktop, tablet or smartphones. It allows creating questionnaires for surveys like never before as it predicts the questions as the user types. It can accommodate unlimited questions for its paid version, though the number is limited to 10 per form for the basic free version. It enables collection of payments via gateways to make things more convenient for the users, and of course, with the calculation feature as well. It has email alerts for every filled up form, but besides this, it can even be integrated with MailChimp. Apart from this, it offers integration with other tools like HubSpot, Zapier etc. Hence, with its unlimited responses and advanced builder, it turns out to be an amazing option. Read more SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that can easily capture personalised information of users. Multiple question types make the tool more versatile and provide it with a range of use cases. This includes determining the Net Promoter Score, capturing employee feedback, boosting customer satisfaction and turning them into brand ambassadors, undertaking market research to aid decision making, obtaining insights from website visitors, and more. SurveySparrow also offers many other functionalities such as automating surveys, the ability to monitor survey performance in real-time, Piping and Display Logic for personalised surveys, data-driven insights about web surveys, expert survey templates, and the like. Read more Alchemer is a comprehensive enterprise online survey software enabling companies to design personalized surveys to collect and analyze data. Companies are delivered exceptional data-driven insights to help them take appropriate actions for business growth and improvement. Numerous esteemed companies like Salesforce, Verizon, Adobe, Urban Outfitters, etc. also rely on the services offered by this platform. Alchemy offers an exhaustive set of features to create and publish highly engaging surveys. Companies can collect customer data conveniently with well-crafted surveys that help them hone their product and service delivery. The platform lets companies create responsive surveys instantly with pre-designed or customizable templates, equipped with smart tools. Furthermore, Alchemer automates all processes and lets users streamline the data collected. Beyond this, businesses can identify, access, and manage their audience in an efficient way with this software. Seamless integration with panel providers like Clint and Lucid helps companies improve market research and enhance their overall business plans and sales. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $25.00. Offers Custom plan.
  • Free Trial Available
  • Starts at $17.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $19.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $49.0. Offers Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    98%
  • Momentum
    64%
  • Popularity
    100%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    91%
  • Momentum
    68%
  • Popularity
    93%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    96%
  • Momentum
    62%
  • Popularity
    87%

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    87%
  • Momentum
    66%
  • Popularity
    84%
SaaSworthy Awards # 1 Most Worthy # 2 Highly Rated # 2 Most Worthy # 4 Highly Rated # 5 Highly Rated # 10 Fastest Growing # 8 Highly Rated # 3 Fastest Growing

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
1.8/5 836 user ratings
3.9/5 694 user ratings
4.6/5 707 user ratings
4.3/5 174 user ratings
Rating Distribution
  • Excellent

    16%
  • Very Good

    4.1%
  • Average

    1.9%
  • Poor

    3.7%
  • Terrible

    74.3%
  • Excellent

    62.1%
  • Very Good

    11.7%
  • Average

    2.7%
  • Poor

    3.9%
  • Terrible

    19.6%
  • Excellent

    75.5%
  • Very Good

    18.4%
  • Average

    2.8%
  • Poor

    0.6%
  • Terrible

    2.7%
  • Excellent

    50%
  • Very Good

    35.6%
  • Average

    10.3%
  • Poor

    2.9%
  • Terrible

    1.1%
User Sentiments

    Ease of Use, Intuitive Interface, Variety of Question Types, Comprehensive Data Analysis Tools

    Misleading Pricing Structure, Limited Free Features, Aggressive Auto-Renewal Policy, Poor Customer Service

    Ease of Use, Visually Appealing Design, Extensive Integrations, Mobile Friendly Forms

    Limited Features in Free Plan, Lack of Advanced Customization, Inconsistent Technical Support, Occasional Technical Issues

    User-friendly Interface, Extensive Customization Options, Comprehensive Reporting & Analytics, Extensive Integrations

    Limited Freemium Features, Occasional Software Bugs, High Pricing for advanced features, Limited Offline Functionalities

    Not Available
Review Summary

Overall, users praise SurveyMonkey's user-friendly interface, ease of use, and wide range of features and question types. It is particularly valued for its ability to create and distribute surveys quickly and easily, making it popular among individuals, small businesses, and large enterprises alike. The platform's reporting and analytics capabilities are also well-received, providing valuable insights into survey results. However, some users have reported occasional glitches and technical difficulties with the platform, as well as a lack of advanced features and customization options, which may limit its suitability for more complex survey needs.

Typeform users praise its user-friendly interface, ease of use, and wide range of features. Many reviewers highlight its intuitive drag-and-drop builder, which allows users to create visually appealing forms without coding knowledge. Additionally, the platform's customization options, integrations with various tools, and mobile responsiveness are commonly mentioned as strengths. However, some users express concerns about the pricing structure, occasional technical glitches, and limited reporting capabilities. Overall, Typeform is well-received for its user-centric design, ease of use, and feature-rich platform, making it a popular choice for businesses seeking user-friendly form-building solutions.

Users appreciate SurveySparrow's user-friendly interface, comprehensive features, and excellent customer support. The platform is praised for its ease of use, even for non-technical users, with a drag-and-drop interface, intuitive navigation, and customizable templates. SurveySparrow's features, including advanced question types, multilingual surveys, and real-time reporting, are highly valued. Users also commend the platform's strong security measures, ensuring data privacy and compliance. Additionally, SurveySparrow's responsive customer support team receives positive feedback for their promptness, helpfulness, and willingness to go the extra mile.

Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $25.00. Offers Custom plan.
  • Free Trial Available
  • Starts at $17.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $19.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $49.0. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Team Advantage (Business Plan) $25.00 $25.00 per user / month

Team Premier (Business Plan) $75.00 $75.00 per user / month

Enterprise (Business Plan) Custom

Standard (Personal Plan) $99.00 $99.00 per month

Advantage (Personal Plan) $32.00 $32.00 per month

Premier (Personal Plan) $99.00 $99.00 per month

Targeted Responses Others

Basic $17.00 $24.00 per month

Plus $35.00 $48.00 per month

Business $58.00 $80.00 per month

Enterprise Custom

Free Free

Basic (Surveys) $19.00 $19.00 per month

Starter (Surveys) $39.00 $39.00 per month

Business (Surveys) Custom

Professional (Surveys) Custom

Enterprise (Surveys) Custom

Professional (CX Suite) Custom

Enterprise (CX Suite) Custom

Free (Reputation Management) Free

Starter (Reputation Management) Custom

Free (Ticket Management) Free

Platform (Full Suite) Custom

Performance (360 Assessments) Custom

Starter (Ticket Management) Custom

Collaborator $49.00 $49.00 per user / month

Professional $149.00 $149.00 per user / month

Full Access $249.00 $249.00 per user / month

Enterprise Feedback Platform Custom

 
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Screenshots & Videos

Screenshots SurveyMonkey screenshot
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NPS Share scaled
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Vendor information

Company Details Located in: San Mateo, CA Founded in: 1999 Located in: Barcelona, Spain Founded in: 2012 Located in: Palo Alto, California Founded in: 2017 Located in: Louisville, Colorado
Contact Details

Not available

https://www.surveymonkey.com/

Not available

https://www.typeform.com/

+1 800-481-0410

https://surveysparrow.com/

+1 800-609-6480

https://www.alchemer.com/

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