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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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CRM Software

4.1 7,808 user ratings

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Sales Intelligence Software

4.5 3,085 user ratings

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Overview

Description Salesforce is a futuristic Customer Relationship Management Software bringing companies and their customers together. The integrated software helps departments like commerce, marketing, sales and service to get a unified view of each client. Moreover, companies can also leverage on the particular to deliver amazing shopping experiences to individual buyers, automate time-consuming jobs, assure quick resolution to queries raised from the customers front and strategise personalised marketing schemes. The solution serves organisations scattered across industries like retail, automotive, higher education, public sector, media, communication, hospitality and transportation, nonprofit and more. With Salesforce, organisations get the advantage of joining the 150,000+ like-minded companies where they can find a massive community of experts ready to help in their company’s growth, besides offering an estimate of their Return on Investment (ROI). Lastly, AI technology equipped chatbot (Einstein) within the software helps companies reassess past interactions with individual clients and better understand raised queries. Read more Oracle SSO is an intuitive suite offering real-time access to a plethora of best in class products, simplifying unified sign-on deployments for system administrators, besides extending ESSO benefits to remote and mobile users alike. The software also comes loaded with a centralised framework for security and compliance enforcement, besides using an LDP directory, SQL database server or an Activ Directory as its credential repository and user profile. Oracle SSO is also capable of bringing down deployments and operational costs, allowing enterprises to offer secure and fast access to integrated applications, for partners and employees. Also, a real-time integration facility made available with the Oracle Identity Management platform helps with compliance reporting across multiple applications and common security policy enforcement simultaneously. Oracle SSO is completely secure, enabling seamless retrofitting of robust multifactor authentication services to the desktop and related legacy applications. Thus complying with industry mandates HSPD-12 besides positioning the enterprise for upcoming physical and logical securities. Read more ZoomInfo RevOS is a software solution that is a unified system of data, insights, software, and integrations that creates complete visibility into how to identify, engage and convert within your total addressable market.Facilitating you in defining your target market and reaching ideal buyers with comprehensive B2B intelligence. Let's you understand the buyer intent- find and connect with sales-ready leads researching relevant topics and keywords online. Has other features like a website visitor tracker (identify and capture anonymous visitors who skip filling out your web form); Sales automation (build and execute multi-touch sales cadences with our native phone dialer and email tool); Conversation intelligence (analyze customer calls, meetings, and emails to drive and process changes that impact to your bottom line). Digital advertising for targeted audiences. Insight-driven workflows- select insights that matter the most to your business, define ideal customer profile and trigger an action. ZoomInfo has a user-friendly interface; improves your productivity by integrating its comprehensive data and innovative technology with your existing tools. The website chat feature is an automated, easy-to-use, data-driven chatbox tool.The lead enrichment feature captures, appends, and standardizes high-quality data on new and existing records. Read more
Pricing Options
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    90%
  • Momentum
    68%
  • Popularity
    89%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    80%
  • Momentum
    60%
  • Popularity
    60%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    71%
  • Popularity
    79%
SaaSworthy Awards # 20 Highly Rated # 7 Most Popular
Not Available
Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • Available

Reviews & Ratings

User Rating
4.1/5 7,808 user ratings
3.8/5 16 user ratings
4.5/5 3,085 user ratings
Rating Distribution
  • Excellent

    41.2%
  • Very Good

    40.2%
  • Average

    10.4%
  • Poor

    2.4%
  • Terrible

    5.7%
  • Excellent

    18.8%
  • Very Good

    56.3%
  • Average

    12.5%
  • Poor

    6.3%
  • Terrible

    6.3%
  • Excellent

    67.1%
  • Very Good

    25.6%
  • Average

    3.7%
  • Poor

    0.9%
  • Terrible

    2.7%
User Sentiments

    Extensive Customization Options, Robust Reporting Capabilities, Comprehensive Feature Set, Extensive Integrations

    Steep Learning Curve, Slow Performance, Outdated User Interface, Complicated Reporting Tool

    Not Available
    Not Available
Review Summary

Salesforce Sales Cloud is lauded for its extensive customization options and seamless integration with various apps, enabling businesses to build tailored solutions. Users appreciate its user-friendly interface, robust reporting capabilities, and the ability to track customer journeys comprehensively. However, some users find the platform complex, especially for beginners, and point out the high cost of additional licenses and features.

Not Available

ZoomInfo Sales OS is widely praised by users for its comprehensive database, ease of use, and valuable insights into prospect activity and company information. The platform excels at streamlining prospecting, providing accurate contact information, and integrating seamlessly with CRM systems. However, some users note data accuracy issues, particularly with outdated information or missing contacts and limited geographic coverage, especially outside the US. A recurring concern is the platform's cost, which can be prohibitive for small businesses and startups.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Starter Suite $25.00 $25.00 per user / month

Pro Suite $100.00 $100.00 per user / month

Salesforce Foundations Free

Oracle SSO Custom

Sales Custom

Marketing Custom

Talent Custom

 
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View Detailed Pricing
View Detailed Pricing

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Screenshots & Videos

Screenshots Salesforce Adoption Dashboards
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Vendor information

Company Details Located in: San Francisco, California Founded in: 1996 Located in: Austin, Texas Located in: +1 866-904-9666
Contact Details

+1 800-667-6389

https://www.salesforce.com/crm/

+1.800.392.2999

https://www.oracle.com/security/identity-management/enterprise-sso/

Not available

https://www.zoominfo.com/

Social Media Handles

Not available

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