MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | PagerDuty helps users build real-time engineering culture, so they are even more responsive to customers' needs, thus ensuring productivity. It is the central nervous system for users' digital ecosystem. The platform sits at the heart of users' technology ecosystem and analyzes digital signals from virtually any software-enabled system. PagerDuty helps users intelligently pinpoint issues like outages and capitalize on opportunities. The platform provides on-call management to users alerting their teams, so they are ready and empowered to take fast action. It helps users automate work across teams, execute detailed playbooks, and accelerate resolutions. PagerDuty enables users to apply machine learning for full incident context, recommendations, and real-time triaging. It ensures that users understand the systemic impact of issues on their customers and teams. PagerDuty can be easily integrated with external applications like Slack, AWS, Atlassian, Zendesk, ServiceNow, and many more. It brings a collaboration of human data and machine data to deliver insights, thus helping users improvise their performance continuously. Read more | Opsgenie is an on-call and alert management software. The tool is integrated with more than 200 monitoring tools such as ChatOps, collaboration tools, and ITSM. It enables users to centralize alerts and notifies the right people at the right time. Users can use Opsgenie to get a notification on multiple notification channels. It can fit into any workflow; users can customize on-call schedules and create routing rules to handle alerts based on their source. Users will gain insights into improvement and success areas in their on-call and alerting process using dynamic reporting and analytics. Users can correlate deployments and commit to incidents from the Opsgenie platform. Users can either use the standalone offering of the Opsgenie platform, which integrates into any dev or IT stack. It is also included in Jira Service Management’s cloud plans delivering complete ITSM with end-to-end incident management. It offers functionality and works on secure cloud infrastructure, which ensures the safety and seamless connectivity. Read more | OnPage is a secure smartphone app for incident alert management that allows response teams to monitor and manage incidents and get the most from their digital tech investments. It offers rock-solid escalation tools, on-call capabilities, and persistent notification service that are used by physicians and IT teams to guarantee that important alerts are never missed during the times of need. OnPage assists organizations with all of their important notification requirements, whether it's to decrease IT infrastructure downtime or reduce incident reaction time for healthcare professionals. With OnPage, critical alerts are always delivered to the appropriate responders at the perfect time. It simplifies communication processes and accelerates problem resolution for response teams. OnPage’s cutting-edge technology is used by hospitals, security operations centres (SOCs), DevOps, supply chain operations, and many other organisations to minimise communication resistance between team members and guarantee outstanding alarm response. It offers secure two-way communication and the texts are SSL encrypted and only message participants can see them. Additionally, you can eliminate manual mistakes by scheduling the on-call staff as an escalation group with OnPage. Read more | Handoff PagerDuty alerts seamlessly to quickly assert incidents from your preferred tool, such as Slack. Involve all relevant teams automatically in seconds, not minutes.Build an automated and consistent response process and manage incidents directly from Slack to improve your reliability.With Rootly, you can react to messages with an emoji instead of copy-pasting timelines, you have endless combinations of workflow templates to encode the entire incident process, plug in and integrate with your favorite tools, automatically generate timelines, incidents, and templates, and get the fastest retrospective ever.The users will get a lot of benefits from using Rootly. Some of these benefits are that action items automatically sync with ticketing tools which can easily track follow ups, you can update your Atlassian Statuspage without leaving Slack, to keep the customers informed, determine who is doing what by quickly assigning roles, and you can page directly from Slack and Rootly will add them in.Rootly is created and designed for all IT requirements and companies of all sizes. Read more |
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| SW Score & Breakdown |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
6 Features
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6 Features
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7 Features
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8 Features
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| Common Features for All |
Audit Trail
Auto-Assign (Incidents)
Disaster Recovery
Enriched Notifications
Incident Prioritization
Incident Reporting
Real-time Dashboard
Root-cause Diagnosis
Safety Management
Task Management
Ticket Management
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Audit Trail
Auto-Assign (Incidents)
Disaster Recovery
Enriched Notifications
Incident Prioritization
Incident Reporting
Real-time Dashboard
Root-cause Diagnosis
Safety Management
Task Management
Ticket Management
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Audit Trail
Auto-Assign (Incidents)
Disaster Recovery
Enriched Notifications
Incident Prioritization
Incident Reporting
Real-time Dashboard
Root-cause Diagnosis
Safety Management
Task Management
Ticket Management
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Audit Trail
Auto-Assign (Incidents)
Disaster Recovery
Enriched Notifications
Incident Prioritization
Incident Reporting
Real-time Dashboard
Root-cause Diagnosis
Safety Management
Task Management
Ticket Management
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| User Rating |
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| Rating Distribution |
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| User Sentiments |
Reliable Alerting System, Extensive Integrations, Ease of Use, Effective Incident Management High Pricing, Confusing User Interface, Limited Customization, Mobile App Issues |
Ease of Use, Extensive Integrations, Reliable Alerting System, Flexible On-Call Scheduling Confusing Escalation Setup, Occasional Alert Delays, Unintuitive User Interface, Limited Mobile App Functionality |
Reliable Notifications, Ease of Use, Overrides Do Not Disturb/Silent Mode, Extensive Integrations Loud and Obnoxious Alert Sound, Outdated User Interface, Occasional Missed Notifications, Limited Customization Options |
Not Available
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| Review Summary |
PagerDuty is widely praised for its user-friendly interface, ease of setup, and comprehensive alerting and incident management capabilities. Users appreciate its customizable dashboards, flexible escalation policies, and integrations with various third-party tools. The platform's real-time monitoring and alerting features are also well-received, with users highlighting their effectiveness in preventing outages and minimizing downtime. Additionally, PagerDuty's customer support is commended for its responsiveness and helpfulness. However, some users have reported occasional technical glitches and performance issues, particularly during high-traffic periods. |
Overall, OpsGenie is highly praised for its user-friendly interface, customization options, and efficient incident management capabilities. It stands out for its ability to integrate with various tools and services, making it a versatile solution for a wide range of businesses. Users appreciate its flexibility, reliability, and the ability to streamline communication and collaboration during critical incidents. However, some reviewers have expressed concerns about the pricing and occasional glitches in the system. |
Users generally appreciate the product's ease of use, user-friendly interface, and the wide range of features it offers. They find it helpful for tracking and resolving incidents, managing tasks, and communicating with team members. However, some users have reported issues with the product's reliability, occasional bugs, and a learning curve for new users. Additionally, some users have expressed concerns about the product's pricing and the lack of customization options. |
Not Available
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| Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $10.00 $10.00 per user / month Team $29.00 $35.00 per user / month Business $39.00 $47.00 per user / month Digital Operations Custom |
Free Free Essentials $9.45 $11.55 per user / month Standard $19.95 $24.15 per user / month Enterprise $31.90 $38.50 per user / month |
Onpage $13.99 $13.99 per user / month Enterprise Silver $22.99 $22.99 per user / month Enterprise Gold $28.99 $28.99 per user / month |
Free Free Teams Custom |
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| Screenshots |
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| Company Details | Located in: San Francisco, California | Located in: Austin, Texas | Located in: Waltham, Massachusetts Founded in: 1997 | Located in: San Francisco, California |
| Contact Details |
1-650-989-2965 |
+15126403000 |
+1 781-916-0040 |
Not available |
| Social Media Handles |
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