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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Datadog APM logo
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

PagerDuty logo
Incident Management Software

4.5 2,076 user ratings

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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Blameless logo
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FireHydrant logo
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Overview

Description This is a cloud-based application monitoring tool for infrastructure, event logs, and applications. Users can search, collect and analyse traces across fully distributed platforms. This helps in narrowing down from a global perspective to one single customer’s particular line of code or request trace. This tool helps in tracking data flows automatically and cluster services based on their interdependencies in real-time. It also provides machine learning-based Watchdog to surface and auto-detect errors with zero configuration. Datadog APM can auto trace requests from any popular library or framework. Integrations with web frameworks such as Django, Ruby on Rails, Laravel, and Spring gives instant visibility into anomalies. Datadog also enables users to find traces that match a particular customer, user, error code, custom tag or service. Read more PagerDuty helps users build real-time engineering culture, so they are even more responsive to customers' needs, thus ensuring productivity. It is the central nervous system for users' digital ecosystem. The platform sits at the heart of users' technology ecosystem and analyzes digital signals from virtually any software-enabled system. PagerDuty helps users intelligently pinpoint issues like outages and capitalize on opportunities. The platform provides on-call management to users alerting their teams, so they are ready and empowered to take fast action. It helps users automate work across teams, execute detailed playbooks, and accelerate resolutions. PagerDuty enables users to apply machine learning for full incident context, recommendations, and real-time triaging. It ensures that users understand the systemic impact of issues on their customers and teams. PagerDuty can be easily integrated with external applications like Slack, AWS, Atlassian, Zendesk, ServiceNow, and many more. It brings a collaboration of human data and machine data to deliver insights, thus helping users improvise their performance continuously. Read more Blameless is the industry's first end-to-end SRE platform that allows teams to enhance system reliability without sacrificing innovation pace. It aims at improving service dependability by using SLOs, error budgets, chat-driven issue response, and reliability. With Blameless, users can set up, track, and notify service level goals. It can also be used to automate issue resolution activities using a chatbot. Using this program, you can make post-incident learning less painful. It further offers advanced analytics about factors affecting reliability that help you in expanding your business. Users can also manage their tasks, tickets, and notifications with this platform. Additionally, it offers the only complete dependability designing platform that unites AI-driven incident goals, SLOs/Error Budgets, blameless reviews, and unwavering quality of knowledge reports and dashboards, empowering organizations to improve their reliability and development. It further enables incident prioritization and incident reporting with a real-time dashboard. The platform provides a demo for a better understanding of their features which can be accessed through their official website. The pricing strategy of the platform is quotation-based via the main website. Read more FireHydrant is the only full incident management software that enables you to achieve consistency throughout the incident response lifecycle, allowing you to focus on fighting fires faster. FireHydrant can automate the process from alert to retrospective, tracking, communicating, and reporting on findings so you can focus on resolution. To discover how to deal with the chaos, go to firehydrant.io.Its goal is to make the incident management process more efficient by automating repetitive manual procedures. By documenting services, it also assists firms in focusing on satisfying core SLOs and saving time. Users can document ways to automate consistent procedures in the platform's runbook forum. The runbooks are great for future reference, and they help users avoid having to repeat operations after an incident.Customizable status pages are available on the platform for delivering critical information and ensuring successful communication. Clients can also use the status pages to stay informed about incident reports. FireHydrant has a dashboard for incident data and does reliability tests. Users can use the analytics reports to discover vital information and identify areas that need to be improved. Read more
Pricing Options
  • Free Trial Available
  • Starts at $31.0.
  • Free Trial Available
  • Starts at $10.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $20.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $20.0. Offers Custom plan.
SW Score & Breakdown

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    89%
  • Reviews
    82%
  • Momentum
    69%
  • Popularity
    99%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    100%
  • Momentum
    73%
  • Popularity
    99%

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    72%
  • Momentum
    63%
  • Popularity
    74%

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    76%
  • Reviews
    76%
  • Momentum
    67%
  • Popularity
    79%

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
1.1/5 18 user ratings
4.5/5 2,076 user ratings
4.7/5 64 user ratings
4.6/5 47 user ratings
Rating Distribution
  • Excellent

    0%
  • Very Good

    0%
  • Average

    5.6%
  • Poor

    0%
  • Terrible

    94.4%
  • Excellent

    56.7%
  • Very Good

    38.8%
  • Average

    4.2%
  • Poor

    0.1%
  • Terrible

    0.1%
  • Excellent

    71.9%
  • Very Good

    28.1%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    68.1%
  • Very Good

    25.5%
  • Average

    6.4%
  • Poor

    0%
  • Terrible

    0%
User Sentiments

    Comprehensive Monitoring, Customizable Dashboards, Extensive Integrations, Real-Time Monitoring

    High Pricing, Steep Learning Curve, Agent Performance Issues, Occasional UI/UX Confusion

    Reliable Alerting System, Extensive Integrations, Ease of Use, Effective Incident Management

    High Pricing, Confusing User Interface, Limited Customization, Mobile App Issues

    Excellent Slack Integration, Streamlined Incident Management, Comprehensive Post-Mortem Features, Excellent Customer Support

    Limited Third-Party Integrations, Occasional Software Bugs, Unintuitive User Interface, Limited Customization Options

    Not Available
Review Summary

Users appreciate Datadog's comprehensive monitoring capabilities, customizable dashboards, and user-friendly interface. They also value its ability to integrate with various tools and platforms, enabling seamless data collection and analysis. However, some users have expressed concerns regarding the complexity of setting up and configuring the tool, as well as its occasional performance issues and limited reporting capabilities. Overall, Datadog receives positive feedback for its robust monitoring features and integration options, but it could benefit from improvements in ease of use, performance stability, and reporting functionality.

PagerDuty is widely praised for its user-friendly interface, ease of setup, and comprehensive alerting and incident management capabilities. Users appreciate its customizable dashboards, flexible escalation policies, and integrations with various third-party tools. The platform's real-time monitoring and alerting features are also well-received, with users highlighting their effectiveness in preventing outages and minimizing downtime. Additionally, PagerDuty's customer support is commended for its responsiveness and helpfulness. However, some users have reported occasional technical glitches and performance issues, particularly during high-traffic periods.

User reviews of Blameless highlight its effectiveness in streamlining incident management, particularly through its Slack integration. Users appreciate its ease of use, automation, and support for generating post-mortems and timelines. However, some users find the user interface (UI) could be more polished and intuitive, particularly for searching and reporting. Concerns about limited customization options and potential accessibility issues on vertical monitors have also been raised. Overall, Blameless is seen as a valuable tool for organizing incident response, but improvements to the UI and specific features are desired.

Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $31.0.
  • Free Trial Available
  • Starts at $10.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $20.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $20.0. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

APM and Distributed Tracing $31.00 $36.00 per user / month

Starter $10.00 $10.00 per user / month

Team $29.00 $35.00 per user / month

Business $39.00 $47.00 per user / month

Digital Operations Custom

Startup $20.00 $20.00 per user / month

Pro $40.00 $40.00 per user / month

Enterprise Custom

Starter $20.00 $25.00 per user / month

Advanced $44.00 $55.00 per user / month

Enterprise Custom

 
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Screenshots & Videos

Screenshots Datadog APM screenshot
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Cut down on noise
+ 4 More
Not Available Not Available
Videos Video Thumbnail
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Vendor information

Company Details Located in: New York, NY Founded in: 2010 Located in: San Francisco, California Located in: San Mateo, California Founded in: 2017

Not available

Contact Details

+1 866-329-4466

https://www.datadoghq.com/

1-650-989-2965

https://www.pagerduty.com/

Not available

https://www.blameless.com/

Not available

https://firehydrant.io/

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