87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | A live chat software that helps you to bring a personal touch while communicating to your customers. Chatra comes with a host of features that makes talking with customers easier for you and your agents. All the conversations are saved, including the unsent messages, which makes it a lot easy for you to follow up with a particular customer. Its Intelligent Chat DIstribution feature makes sure no customer is kept waiting for a response. Whenever an agent fails to react to any query in a certain time-frame, the chat is automatically offered to the other agents online. These real-time conversations can be viewed by all your agents and they can join in the conversation whenever they feel like. Read more | The LiveZilla live chat software is your answer to delivering on the customer expectation of instant redressal without having to invest in a huge customer support team. This easy-to-use, flexible software can be fully integrated with your server and domain, making it easy for you to connect with your users and website visitors in real time. LiveZilla has been developed with open source products, which means it can work independently on your systems, giving you full control and complete customer data privacy. The live chat features such as pro-active chat invites, automated responses to generic queries, chat transcript emails and integrated feedback make LiveZilla a robust, well-rounded customer support every business needs. Read more |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards |
Not Available
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# 7 Highly Rated # 5 Most Popular |
Total Features |
8 Features
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5 Features
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Common Features for All |
Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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API Support |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Essential $15.00 $19.00 per user / month Pro $23.00 $29.00 per user / month |
LiveZilla ONE Free LiveZilla PRO $218.23 $218.23 One-Time Payment |
View Detailed Pricing
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LiveAgent
4.7 Based on 2506 Ratings |
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Screenshots |
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Company Details | Located in: Wilmington, Delaware | Located in: Singen, Germany |
Contact Details |
+1 703-232-1443 https://chatra.io/ |
Not available https://www.livezilla.net/ |
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