97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | A live chat software embedded with tools and features to help you convert your visitors into customers. Crisp allows your agents to add files and emojis while conversing making it all the more personal and fun. The Magic Browse feature gives your agents a view of your customer’s screen which helps them close deals and resolve problems a lot faster. Its Customer Intelligence Platform lets you keep the information related to your leads including their conversation, all in one place. With Crisp, your agents can even talk to your visitors through video call. The basic plan of Crisp is forever free of cost, however, you can always upgrade to its paid versions if you want to scale up. Read more | The LiveZilla live chat software is your answer to delivering on the customer expectation of instant redressal without having to invest in a huge customer support team. This easy-to-use, flexible software can be fully integrated with your server and domain, making it easy for you to connect with your users and website visitors in real time. LiveZilla has been developed with open source products, which means it can work independently on your systems, giving you full control and complete customer data privacy. The live chat features such as pro-active chat invites, automated responses to generic queries, chat transcript emails and integrated feedback make LiveZilla a robust, well-rounded customer support every business needs. Read more |
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SW Score & Breakdown |
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 11 Highly Rated # 3 Fastest Growing | # 7 Highly Rated # 5 Most Popular |
Total Features |
10 Features
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5 Features
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Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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API Support |
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Review Summary |
Crisp users generally appreciate its user-friendly interface and helpful features. Reviewers highlight its ease of use, intuitive design, and comprehensive functionality. They commend the live chat feature for enabling efficient communication with customers, and value the ability to track customer activity and manage multiple conversations simultaneously. Crisp's automation capabilities are also praised for streamlining workflows and improving productivity. While some users have encountered occasional glitches or connectivity issues, overall, reviews suggest that Crisp is a reliable and effective platform for customer engagement. |
Not Available
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Basic Free Pro $25.00 $25.00 per user / month Unlimited $95.00 $95.00 per user / month |
LiveZilla ONE Free LiveZilla PRO $218.23 $218.23 One-Time Payment |
View Detailed Pricing
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Screenshots | Not Available |
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Videos |
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Company Details |
Not available |
Located in: Singen, Germany |
Contact Details |
Not available https://crisp.chat/ |
Not available https://www.livezilla.net/ |
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