get-free-advice
Clara Icon MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Get Started
/*
Loading...
*/
Ecwid logo

Ecwid

  Add to Compare

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Calabrio One logo
Call Center Software

4.3 404 user ratings

View Details

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CallHippo logo
Call Center Software

4.3 571 user ratings

View Details
Featured

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Consio logo
Visit Website

Overview

Description It is one of the powerful call center solution that helps you to build a modern contact center. It allows you to create a central command center where you can manage all the inbound and outbound calls. Using this software, you can monitor all calls in real-time and it auto-records every call that can be used for quality analysis. It has an advanced analytics feature which tracks all customer interactions and extract insights. In addition, it has cross-platform reporting tool which collects all the interaction data and generates an effective report. Using its customized dashboard, you can deliver instant feedbacks to your agents by monitoring their calls. Read more CallHippo is a virtual phone software for businesses and enterprises, offering them local toll-free phone numbers for 50+ countries in just 3 minutes. The software helps businesses in fulfilling their daily calling commitments with its Power Dialer function. This function helps to automatically dial from an uploaded list of numbers for each campaign, saving time and improving productivity. Moreover, a dedicated CallHippo Coach helps users with 100% call coverage on important interactions that need proper attention, like customer objections and competitor comparisons. With this software, businesses can evaluate a 30 minutes call in just a few minutes. They can scan through the critical call moments, listen to them and record feedback within an instant. CallHippo helps marketing teams to decipher campaigns, channels/media, keywords and search terms that make customers receive calls. It also helps users to analyze campaign wise success rates to discover the ones that are generating more calls, conversions and revenues. Read more Consio is an AI-powered phone platform built for Shopify merchants that automates inbound and outbound customer conversations. It uses AI voice agents to handle customer support, recover abandoned carts, run sales campaigns, send SMS, and provide real-time revenue attribution—helping ecommerce businesses improve customer experience while increasing sales and operational efficiency. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $16.0. Offers Free-forever and Custom plan.
  • Free Trial Available
SW Score & Breakdown

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    64%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    60%
  • Momentum
    67%
  • Popularity
    68%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    80%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    60%
SaaSworthy Awards
Not Available
# 4 Fastest Growing # 4 Most Popular
Not Available

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available
  • NA

Reviews & Ratings

User Rating
4.3/5 404 user ratings
4.3/5 571 user ratings
Not Available
Rating Distribution
  • Excellent

    42.6%
  • Very Good

    43.3%
  • Average

    12.6%
  • Poor

    0.5%
  • Terrible

    1%
  • Excellent

    67.4%
  • Very Good

    18%
  • Average

    4.4%
  • Poor

    1.2%
  • Terrible

    8.9%
Not Available
User Sentiments

    User-friendly interface, Extensive reporting capabilities, Efficient scheduling and forecasting, Excellent customer support

    Limited third-party integrations, Data Explorer complexity, Occasional software bugs and glitches, Slow processing speeds

    Excellent Customer Support, Ease of Use, Affordable International Calls, Call Recording Feature

    Occasional Call Quality Issues, Mobile App Issues, Limited Features in Lower Plans, Confusing Pricing Structure

    Not Available
Review Summary

Users praise Calabrio One's user-friendly interface, ease of use, and comprehensive features. Many reviewers highlight its robust reporting and analytics capabilities, which provide valuable insights for improving agent performance and customer satisfaction. The platform's ability to integrate with various third-party applications is also appreciated. However, some users mention occasional technical glitches and limitations in customization options. Additionally, the pricing is seen as a potential drawback for some businesses. Overall, Calabrio One is generally well-received by users, who commend its user-centric design, powerful functionality, and positive impact on their operations.

Overall, CallHippo garners positive feedback for its user-friendly interface, robust feature set, and reliable call quality. Customers appreciate the ease of setup and management, as well as the range of features such as call recording, analytics, and integrations with popular CRM and helpdesk systems. The customer support team is also praised for their responsiveness and helpfulness. However, some users have reported occasional technical glitches and limitations in customization options.

Not Available
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $16.0. Offers Free-forever and Custom plan.
  • Free Trial Available
Pricing Plans
Monthly Plans Annual Plans

Calabrio ONE Custom

Basic (Office Phone System) Free

Starter (Office Phone System) $18.00 $25.00 per user / month

Professional (Office Phone System) $30.00 $40.00 per user / month

Ultimate (Office Phone System) $42.00 $55.00 per user / month

Basic (Call Center Solution) Free

Bronze (Call Center Solution) $16.00 $20.00 per user / month

Silver (Call Center Solution) $24.00 $30.00 per user / month

Platinum (Call Center Solution) $40.00 $50.00 per user / month

Predictive Dialer Basic $25.00 $25.00 per user / month

Predictive Dialer Pro $200.00 $200.00 per user / month

Bronze (Omnichannel Platform) $20.00 $25.00 per user / month

Silver (Omnichannel Platform) $28.00 $35.00 per user / month

Gold (Omnichannel Platform) Custom

 
View Detailed Pricing
View Detailed Pricing
Not Available

Have Questions? We can help!

Get personalized recommendations from our experts on call

Call Me

âś” Trusted by more than 5 Million users across the globe.

Thank you for the enquiry. One of our software analysts will contact you soon.

Screenshots & Videos

Screenshots screenshots
+ 9 More
Dynamic number insertion
+ 2 More
24/7 coverage, zero missed calls
+ 1 More
Videos Not Available Video Thumbnail
+ 2 More
Not Available

Vendor information

Company Details Located in: Minneapolis, MN Located in: Newark, Delaware Founded in: 2016

Not available

Contact Details

+1 (763) 592-4600

https://www.calabrio.com/products/calabrio-one/

Not available

https://callhippo.com/

Not available

http://consio.ai/

Social Media Handles

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed