Home/Call Center Software/CallHippo vs AircallUpdated on: March 29, 2024

Compare CallHippo vs Aircall

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93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

CallHippo is a virtual phone software for businesses and enterprises, offering them local toll-free phone numbers for 50+ countries in just 3 minutes. The software helps businesses in fulfilling their daily calling commitments with its Power Dialer function. This function helps to automatically dial from an uploaded list of numbers for each campaign, saving time and improving productivity. Moreover, a dedicated CallHippo Coach helps users with 100% call coverage on important interactions that need proper attention, like customer objections and competitor comparisons. With this software, businesses can evaluate a 30 minutes call in just a few minutes. They can scan through the critical call moments, listen to them and record feedback within an instant. CallHippo helps marketing teams to decipher campaigns, channels/media, keywords and search terms that make customers receive calls. It also helps users to analyze campaign wise success rates to discover the ones that are generating more calls, conversions and revenues. ..show more

Aircall Call Centre software is a top-ranking call center software because it seamlessly integrates features with the most popular help desk tools. This tool offers customer relationship management, live chat, and eCommerce software to predict customer requirements on every call, helping businesses enhance their efficiency. Aircall is a useful cloud-based phone calling system and a call center solution to handle modern-day businesses effectively. It is a voice platform that ensures seamless service with productivity and helpdesk tools. Aircall is a great platform that helps businesses to run smoothly by supporting their sales team. It offers efficient and clear communication with the customers through deep insights and real-time analytics. And through its industry-leading call center features, customer relationships are enhanced. It assists businesses in making the phone calling process easy, accessible and transparent for the users. Businesses that use Aircall can receive advanced analytics and track the performance of their team’s and agent’s productivity. Moreover, they can check the team activity promptly on the live feed with an existing help desk and CRM feature that strengthens the understanding process. It is a flexible voice solution for businesses with custom, professional, and essentials pricing strategies. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Newark, Delaware

New York, New York / +1 888-240-6923

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Bronze
$18 /User/Month

Features

  • Free Number
  • Forward-to-device
  • SMS
  • Voicemail
  • Teams
  • Call Recording
  • SDAP : Patent Pending Technology
Silver
$24 /User/Month

Features

  • Includes features of Bronze plan, plus
  • Unlimited Incoming Calls
  • IVR
  • Live Call
  • Call Queuing
  • User Working Hours
  • Call Reminder
  • After Call Work
  • Internal Team Calling
  • Call Cascading
  • Intelligent Reports/Analytics
Platinum
$40 /User/Month

Features

  • Includes features of Silver plan, plus
  • Power Dialer
  • Call Transfer
  • 3 Way Calling
  • Call Barging
  • IP White Listing
  • App Blocking
  • Route to External Number
  • Forward to Multiple Device

Enterprise
Custom

Features

  • Includes features of Platinum plan, plus
  • Personalized Onboarding
  • Prioritized Custom Development
  • Advanced Integrations
  • External SIP Phone
  • Bring Your Own Carrier (BETA)
  • Custom Integrations
  • Custom Reports
  • Unlimited Users / Custom Discounts
  • Annual Business Review
  • Dedicated Account Manager
View Price Page
Essentials
$30 /User/Month

$30 per user per month billed yearly

Features

  • Unlimited inbound calls (toll-free excluded)
  • 50+ Integrations and API access
  • Collaboration features
  • IVR
  • Voicemail
  • Click-to-Dial
  • Phone support
Professional
$50 /User/Month

$50 per user per month billed yearly

Features

  • Includes features of Essentials plan, plus
  • Salesforce integration
  • Advanced analytics and reporting
  • Live call monitoring
  • Call tagging & dispositioning
  • Advanced support features including queue call back
  • Advanced sales features including Power Dialer
  • Dedicated account manager
Custom
Custom

Features

  • Includes features of Professional plan, plus
  • Custom analytics
  • Unlimited outbound calls *
  • Custom onboarding
  • Access to API developer support
  • Service-level agreement (SLA)
View Price Page

SCREENSHOTS

CallHippo Screenshots
View 3 screenshot(s)
Aircall Screenshots
View 3 screenshot(s)

INTEGRATIONS

  • Intercom
  • Freshdesk
  • Zoho CRM
  • HubSpot CRM
  • Slack
  • Pipedrive CRM
  • Zapier
  • Intercom
  • Copper CRM
  • Freshsales
  • Freshdesk
  • Slack
  • BigCommerce
  • Segment
  • Typeform
  • Zoho CRM
  • Front
  • HubSpot CRM
  • Salesforce
  • Zendesk Support
  • HappyFox
  • Pipedrive CRM
  • Shopify
  • Zapier
  • Zendesk Sell
  • PieSync
  • Nicereply

ALTERNATIVES

Top alternatives to CallHippo

Skype for Business
Skype for Business
OpenPhone
OpenPhone
RingCentral Office
RingCentral Office
Dialpad Talk
Dialpad Talk
TalkDesk
TalkDesk

Top alternatives to Aircall

8x8
8x8
OpenPhone
OpenPhone
Ringover
Ringover
3CX
3CX
CloudTalk
CloudTalk