ServicePRO is an advanced service desk and request management software that helps companies to manage their daily tasks and the entire workforce. The software allows businesses in automating a host of processes related to incoming emails and service level agreements monitoring along with custom status notifications requests or sending processes to all stakeholders. Its service catalogue is designed with custom templates and forms that help to complete those requests easily. Users can highlight top services and allow customers to choose the service that they want. Companies can customize ServicePRO based on their business and processes needs. It also comes with an interactive form designer, enabling users to generate dynamic forms easily for every process besides capturing correct information. ServicePRO helps to manage assigned requests to the entire team from a single place. Companies can set notifications and alerts to keep their supporting reps and customers up-to-date in real-time. Lastly, an AI-powered virtual assistant, called James, works alongside the team and responds to customers’ questions automatically.
Pricing
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Free Trial
Available
Pricing Options
Premium Plans ( Subscription )
Pricing Plans
Professional $22.00 $22.00 per user / month
$22.00 per agent per month billed annually
Features
Enterprises $27.00 $27.00 per month
$27.00 per agent per month billed annually
Features
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Disclaimer: The pricing details were last updated on 05/06/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Templates
What are the top alternatives for ServicePRO?
Does ServicePRO provide API?
No, ServicePRO does not provide API.
Vendor Details
Oakville, Canada Founded : 1993Contact Details
+1 800 563 4357 ext. 2
https://www.servicepro.solutions/
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