ServicePRO

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About ServicePRO

Deep Dive with Clara AI

ServicePRO is an advanced service desk and request management software that helps companies to manage their daily tasks and the entire workforce. The software allows businesses in automating a host of processes related to incoming emails and service level agreements monitoring along with custom status notifications requests or sending processes to all stakeholders. Its service catalogue is designed with custom templates and forms that help to complete those requests easily. Users can highlight top services and allow customers to choose the service that they want. Companies can customize ServicePRO based on their business and processes needs. It also comes with an interactive form designer, enabling users to generate dynamic forms easily for every process besides capturing correct information. ServicePRO helps to manage assigned requests to the entire team from a single place. Companies can set notifications and alerts to keep their supporting reps and customers up-to-date in real-time. Lastly, an AI-powered virtual assistant, called James, works alongside the team and responds to customers’ questions automatically.

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Pricing

Free Trial Available
Starts at $22.0.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

60%
Reviews

60%
Momentum

69%
Popularity

67%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android)

Organization Types Supported

All (Small, Medium, Large)

API Support

Modes of Support

Online

ServicePRO Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Professional $22.00 $22.00 per user / month

$22.00 per agent per month billed annually

Features

Single Service Center
System Level User Permissions
25 Custom Forms
25 Business Rules
25 Project Templates
25 Templates
10 System Email Accounts

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Enterprises $27.00 $27.00 per month

$27.00 per agent per month billed annually

Features

Multiple Service Centers
Granular User Permissions
Unlimited Custom Forms
Unlimited Business Rules
Unlimited Project Templates
Unlimited Templates
Unlimited System Email Accounts
SCCI 0129 Compliant
Advanced AD integration

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Disclaimer: The pricing details were last updated on 05/06/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about ServicePRO Pricing