What do you like best?
I love polymail for its tracking, follow-up, send later, multi-inboxes, snooze, template and sequence / campaign features. Although most payware email clients offer theses options, I feel polymail goes the extra mile with the overall thinking of the workflow and this make me feel like a fish in the water while using it.
What do you dislike?
The aspects I like less about polymail are :
- The fact that with the "Basic Plan" (formerly Pro Plan) the sequence feature only lets the user make one stage in the process. This can be a pain in the neck for my workflow as a solo-preneur. At $10 a month I find this to be quite a bummer and it often makes me revert back to the previous "campaign" feature that is far less flexible but Includes the oh-so-necessary follow-up option.
- The note feature that used to be in the contact profile is gone! Although I must admit is a great idea to put it directly below the mail, I liked the idea of having notes to keep track of information related to that person directly in the contact profile, especially if I'm going to exchange more than one mail with that her/him
- The fact they removed the ability to choose different theme for the app, that was available before.
Note : these aspects don't overshadow my experience with the app, they just make it less confortable. I hope they don't remove more features or make them available with more expensive plans like the premium one (that I find costly at $24/m) in the future. That being said I am still a very happy Polymail customer.
Recommendations to others considering the product:
If you've got tons of mail to deal with and need to follow-up a lot polymail is a no brainer.
What problems are you solving with the product? What benefits have you realized?
Faster, more efficient work.