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About Optlo

Clara AI Deep Dive with Clara AI

Optlo is an AI customer-support platform built around a bring-your-own-AI model. You install the Messenger chat widget, connect your own OpenAI, Anthropic or Google Gemini account, upload your content, and go live. The agent is trained on your website, documentation and help center, holds natural multi-turn conversations in multiple languages, asks clarifying questions, and hands off to a human operator when needed. A visual workflow editor lets you build conversation flows where every step is inspectable and editable, and secure connectors to Stripe or any API let the agent read and write data mid-conversation. Because you pay your AI provider directly, there is no per-resolution token markup and you keep full visibility and control over cost as you scale.

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Screenshots & Videos

AI customer support that runs on your own AI account
Shared inbox for AI and human conversations
Visual workflow editor with inspectable steps

Pricing

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Not available

Modes of Support

  • Online

Optlo Features

Chatbots Features

Transfers/Routing

Code-free Development

Chatbot

Automated Responses

AI/Machine Learning

Natural Language Processing

Generative AI

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Query Suggestions

Pre-Configured Bot

Language Detection

For Sales/Marketing

Augmented Analytics

AI Copilot

An AI-powered virtual assistant that accomplishes tasks and pursues goals on a user's behalf.

Lead Capture

Provides webhooks and integrations to capture lead information

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Live Chat Features

Transfers

Transfer of calls from one operator to another with just one click

Knowledge Database

Lets you have an access to all your past chat history and documents

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Customer Self-Service Features

Search & Content Discovery

AI Chatbots & Virtual Assistants

Knowledge Base & FAQs

Workflow Automation

Automatically execute mundane and repetitive processes or workflow so that employees can focus on productive work

Integration with CRM/Helpdesk Systems

Multi-Channel Support

Ticket Submission & Tracking

Self-Service Portal

Reporting & Analytics

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company
Optlo Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Subscription / Quotation Based )

MONTHLY YEARLY

Screenshots of Vendor Pricing Page

Pricing screenshot

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Optlo FAQs

What is Optlo?

Optlo is an AI support platform that lets you deploy support agents on your website using your own AI account. You bring the AI key, and Optlo provides the infrastructure, inbox, and knowledge base tools to run your agent.

How is Optlo different from other AI support tools?

Most AI support tools bundle AI usage into their pricing and add a markup. Optlo lets you connect your own AI account and pay your provider directly, while Optlo powers the infrastructure, inbox, and tools that run your support agent, so you get no AI markups and full visibility into cost and usage.

Do I need my own AI account?

Yes, for paid plans. Your agent runs through your own AI provider account, so you control usage, you see exactly what you are spending, and you are never locked into bundled AI pricing. During your 7-day trial, free AI access is included so you can build and test immediately.

Which AI providers can I use?

You can link OpenAI, Anthropic Claude, or Google Gemini today, with more providers coming soon. This gives you the flexibility to choose the provider you trust and switch as your needs evolve.

Can I try Optlo for free?

Yes. Optlo offers a 7-day free trial. Free AI access is included, so you can install the widget, upload your content, and start testing right away. When your trial ends, choose a paid plan and connect your own AI key to keep your agent live. No credit card is required to start.

How long does it take to set up?

Installation takes minutes. Add the embed script to your site, then start building and training your agent the same day. Most teams are testing live conversations within hours.

What counts as a conversation?

For billing purposes, you are only charged for active conversations. An active conversation is one that has at least one message during the current billing month. You are not charged for dormant threads.

What happens if I hit my limit?

Optlo notifies you at 90% and again at 100% of your limit. You can add more conversations from your billing settings instantly, with no interruption to your agent.

Can I change plans anytime?

Yes. Upgrades take effect immediately. Downgrades apply at the end of your billing cycle. You can add extra conversations or seats whenever you need them.

Can I cancel anytime?

Yes. There are no contracts. Cancel from your account settings at any time.

Is Optlo secure?

All data is encrypted in transit and at rest, and each workspace is fully isolated. Optlo uses passwordless authentication and never accesses or shares your data unless required by law.

Do you offer Enterprise plans?

Yes. If you need higher limits or custom requirements, contact Optlo and a plan will be tailored to suit your team.

What is Optlo used for?

Optlo is Chatbots Software. Optlo offers the following functionalities:

  • Transfers/Routing
  • Code-free Development
  • Chatbot
  • Automated Responses
  • AI/Machine Learning
  • Natural Language Processing
  • Generative AI
  • Customer Support

Learn more about Optlo features.

What are the top alternatives for Optlo?

Does Optlo provide API?

No, Optlo does not provide API.

Optlo Contact

Vendor Details

Founded : 2026

Contact Details

Not available

https://optlo.com

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