i2x software is a platform that helps teams close more deals by leveraging data and sharing best practices. It's a contact center management system. It includes capabilities for recording phone calls and guiding agents through each conversation. Speech recognition technology is used to accurately transcribe phone calls. You can improve conversion rates, complete more transactions with data-driven techniques, and share best practices across your team using i2x. Customer happiness is aided by the tool. By studying discussions and enhancing agents and scripts, you can make more customers happy. A/B testing techniques can help you improve agent-customer contact. It better prepares your agents to handle successful calls, providing you peace of mind that your consumers will be better served. Think of i2x as a tool to help you have a bigger effect on your agent's learning curve. Even if you aren't present, they will receive individualized training. You can save onboarding time, improve agent retention, and guarantee that your company is portrayed in the manner you want it to be. With i2x, you can do all of this and more.
Pricing
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Free Trial
Not available
Pricing Options
Premium Plans ( Quotation Based )
Pricing Plans
i2x Custom
Features
Disclaimer: The pricing details were last updated on 02/02/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about i2x Pricing.
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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What are the top alternatives for i2x?
Does i2x provide API?
No, i2x does not provide API.
Vendor Details
Berlin, Germany Founded : 2017Contact Details
+49 30 72621316
https://i2x.ai/
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