Home/UX Software/DovetailUpdated on: June 6, 2023
Dovetail - UX Software
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86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Dovetail

UX software with customer experience features
(43 Ratings) Write Review

What is Dovetail and how does it work? Dovetail is a reliable customer experience software as well as qualitative data analysis tool. As a data analysis tool, it comes loaded with suitable features like annotations, text analytics, data visualization and it can support multiple languages. This software helps in conducting sentimental analysis, trend analysis and also user research analysis. It is suitable for both websites as well as mobiles. Dovetail allows conducting usability testing and user research. Conducting surveys and ensuring proper feedback management becomes systematic and more comfortable using this software. It affords maximum possible collaboration.

Dovetail Awards

Dovetail Features Show All Features

Dovetail Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number Sydney, Australia
Deployment SaaS/Web/Cloud Official Website https://dovetailapp.com/
Category UX Software

Dovetail Pricing

Pricing ModelFree Trial , Subscription
MONTHLY YEARLY
Analysis
$15 /Month

Analysis

  • $180 billed Yearly
  • Great for small projects

Features

  • Included contributors: 1
  • Monthly transcription hours: 5 hours
  • Free viewer accounts: Unlimited
  • Video, images, and files: Unlimited
  • Projects: Unlimited
  • Tracked research participants: 250

ANALYSIS FEATURES

  • Highlights, tags, and charts
  • Full-text search with filters
  • Comments and sharing
  • Automatic sentiment analysis
  • CSV import / export

REPOSITORY FEATURES

  • Atomic insights
  • Google Drive integration
  • Zoom integration

ADMIN AND SECURITY

  • Encrypted data and backups

SUPPORT

  • Slack community
  • Self-serve knowledge base

Add-ons : People : $25 USD / 1,000 people / month

  • Purchase bundles of 1,000 additional people
  • Manage participants
  • Secure by design
Analysis + Repository
$100 /Month
Billed Yearly

Analysis + Repository

  • $1,200 billed Yearly
  • Organize customer knowledge

Features

  • Included contributors: 5
  • Additional contributors : 0
  • Monthly transcription hours: 25 hours
  • Free viewer accounts: Unlimited
  • Video, images, and files: Unlimited
  • Projects: Unlimited
  • Tracked research participants: 500
  • Highlights, tags, and charts
  • Full-text search with filters
  • Comments and sharing
  • Automatic sentiment analysis
  • CSV import / export

REPOSITORY FEATURES

  • Atomic insights
  • Google Drive integration
  • Zoom integration
  • Cross-project reports
  • Cross-project tags and fields
  • Granular user permissions
  • Project templates
  • Integrations via Zapier
  • Custom branding

ADMIN AND SECURITY

  • Encrypted data and backups
  • Data processing agreement

SUPPORT

  • Slack community
  • Self-serve knowledge base
  • Email support

Includes features of Add-ons

  • Based upon the Number of Additional Contributors, the pricing plan varies.
Enterprise
$600 /Month

Enterprise

  • $7,200 billed Yearly
  • Built for large organizations

Features

  • Included contributors: 10
  • Additional contributors : 0
  • Monthly transcription hours: 100 hours
  • Free viewer accounts: Unlimited
  • Video, images, and files: Unlimited
  • Projects: Unlimited
  • Tracked research participants: 1000

ANALYSIS FEATURES

  • Highlights, tags, and charts
  • Full-text search with filters
  • Comments and sharing
  • Automatic sentiment analysis
  • CSV import / export

REPOSITORY FEATURES

  • Atomic insights
  • Google Drive integration
  • Zoom integration
  • Cross-project reports
  • Cross-project tags and fields
  • Granular user permissions
  • Project templates
  • Integrations via Zapier
  • Custom branding

ADMIN AND SECURITY

  • Encrypted data and backups
  • Data processing agreement
  • Penetration test reports
  • Custom security assessments
  • Flexible payment options
  • Single sign-on

SUPPORT

  • Slack community
  • Self-serve knowledge base
  • Email support
  • Priority support response

Includes features of Add-ons

  • Based upon the Number of Additional Contributors, the pricing plan varies.
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Disclaimer: The pricing details were last updated on 08/11/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Dovetail pricing.

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Videos on Dovetail

Dovetail in 90 Seconds
Dovetail in 90 Seconds
Getting started with Dovetail

Dovetail Screenshots

Introductions screenshot
Introductions screenshot
Introductions screenshot

Dovetail FAQs

Dovetail is UX Software. Dovetail offers the following functionalities:

  • User Research
  • User Journeys
  • Usability Testing
  • Unmoderated Testing
  • Prototyping
  • For Websites
  • For Mobile

Learn more about Dovetail features.

Yes, Dovetail provides API.

Customers

Square
Square
BCG
BCG
Shopify
Shopify
vmware
vmware
Figma
Figma
NN/g
NN/g
Datadog
Datadog
GitLab
GitLab

Dovetail Integration

93%
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Google Drive
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UserTesting
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96%
Airtable
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Zoom
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SurveyMonkey
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Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com