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About Lookback

Lookback is a powerful user research software that helps businesses monitor the usage levels of their own apps and websites. The platform can be used to interview customers situated in different parts of the globe and then gain valuable insights. Apart from scheduling interviews, brands can even send test links to individual users to ask for their opinions. An inbuilt collaborative dashboard helps developers to invite other collaborators and conduct research as per convenience. The platform also promises dedicated participant apps and customisable highlights for individual participants and teams. Lookback also allows private projects where users can control the interview process to secure sensitive information. For large teams working together, a dedicated tag feature makes it easy for developers to point out a detected bug, monitor important insights or highlight a specific timing that other members do not miss out upon.

Screenshots & Videos

Live Dashboard
Live Player
Video Thumbnail

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    82%
  • Momentum
    62%
  • Popularity
    82%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Online

Lookback Awards

Lookback Features

UX Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%

User Research

Helps to study user behavior through task analysis and feedback methods

User Journeys

Helps to measure the overall experience the user had while interacting with the system

Usability Testing

Helps in finding if the system is user-friendly from the end-user perspective

Unmoderated Testing

Helps conducting tests on fairly functional websites

Screen Activity Recording

Allows recording every screen action during the user's session

Prototyping

Helps increasing product design efficiency and enhances accuracy

For Websites

Allows the application to run on websites

For Mobile

Allows the application to run on mobile apps

Heatmaps

Heatmaps show where users have clicked on a page

Animation

Helps doing motion design and animate the transitions for making UI elements lively
Lookback Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot
Disclaimer: The pricing details were last updated on 05/08/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Lookback Pricing.

Lookback Alternatives

View All Lookback Alternatives

Lookback Reviews

User Rating

3.9/5 (Based on 42 Ratings)

Rating Distribution

  • Excellent

    38.1%
  • Very Good

    40.5%
  • Average

    7.1%
  • Poor

    2.4%
  • Terrible

    11.9%

Do You Use Lookback?

Write a Review

Videos on Lookback

Lookback Screenshots

Lookback FAQs

What is Lookback used for?

Lookback is UX Software. Lookback offers the following functionalities:

  • User Research
  • User Journeys
  • Usability Testing
  • Unmoderated Testing
  • Screen Activity Recording
  • Prototyping
  • For Websites
  • For Mobile
  • Heatmaps

Learn more about Lookback features.

What are the top alternatives for Lookback?

Does Lookback provide API?

Yes, Lookback provides API.

Lookback Contact

Vendor Details

Palo Alto, California Founded : 2013

Contact Details

Not available

https://lookback.io/

Social Media Handles

Grid Report for Lookback

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Customers

Spotify
NetFlix
MailChimp
lyft
BMW
ebay
Squarespace
ThoughtWorks
Huge
Xero

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at feedback@saasworthy.com

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