Browse Software
List Your Product
Loading...

About Lookback

Lookback is a powerful user research software that helps businesses monitor the usage levels of their own apps and websites. The platform can be used to interview customers situated in different parts of the globe and then gain valuable insights. Apart from scheduling interviews, brands can even send test links to individual users to ask for their opinions. An inbuilt collaborative dashboard helps developers to invite other collaborators and conduct research as per convenience. The platform also promises dedicated participant apps and customisable highlights for individual participants and teams. Lookback also allows private projects where users can control the interview process to secure sensitive information. For large teams working together, a dedicated tag feature makes it easy for developers to point out a detected bug, monitor important insights or highlight a specific timing that other members do not miss out upon.

Read more

Screenshots & Videos

Live Dashboard
Live Player
Video Thumbnail
Video Thumbnail
Video Thumbnail

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    79%
  • Momentum
    65%
  • Popularity
    83%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Online

Lookback Awards

Most Worthy Software
# 3 Most Worthy Software UX Software
Q3 2021
Fastest Growing Software
# 5 Fastest Growing Software UX Software
Q3 2021
Most Popular Software
# 3 Most Popular Software UX Software
Q3 2021

Lookback Features

UX Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%

User Research

Helps to study user behavior through task analysis and feedback methods

User Journeys

Helps to measure the overall experience the user had while interacting with the system

Usability Testing

Helps in finding if the system is user-friendly from the end-user perspective

Unmoderated Testing

Helps conducting tests on fairly functional websites

Screen Activity Recording

Allows recording every screen action during the user's session

Prototyping

Helps increasing product design efficiency and enhances accuracy

For Websites

Allows the application to run on websites

For Mobile

Allows the application to run on mobile apps

Heatmaps

Heatmaps show where users have clicked on a page

Animation

Helps doing motion design and animate the transitions for making UI elements lively
Lookback Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Team $99.00 $99.00 per month

billed Yearly

Features

  • 100 Sessions per year
  • Moderated & Unmoderated
  • Remote & In-Person
  • iOS, Android & Desktop
  • Virtual Observation Room
  • Take timestamped notes
  • Collaborate with your team
  • @mention stakeholders
  • Create highlights
  • Export notes
  • Export video files
  • Make projects private
  • Get unlimited storage
  • Access 24/7 Help Center

Insights Hub $229.00 $229.00 per month

billed Yearly

Features

  • 300 Sessions per year
  • Moderated & Unmoderated
  • Remote & In-Person
  • iOS, Android & Desktop
  • Virtual Observation Room
  • Take timestamped notes
  • Collaborate with your team
  • @mention stakeholders
  • Create highlights
  • Export notes
  • Export video files
  • Make projects private
  • Get unlimited storage
  • Access 24/7 Help Center
  • Get priority Chat Support
  • Security Self-Assess

Enterprise Custom

Features

  • Unlimited Sessions
  • Moderated & Unmoderated
  • Remote & In-Person
  • iOS, Android & Desktop
  • Virtual Observation Room
  • Take timestamped notes
  • Collaborate with your team
  • @mention stakeholders
  • Create highlights
  • Export notes
  • Export video files
  • Make projects private
  • Get unlimited storage
  • Access 24/7 Help Center
  • Get priority Chat Support
  • Security Self-Assess
  • Customer Success Manager
  • SAML-based SSO
  • Custom invoicing
  • Invite unlimited Observers

Screenshots of Vendor Pricing Page

Pricing screenshot
Disclaimer: The pricing details were last updated on 05/08/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Lookback Pricing

Lookback Alternatives

View All Lookback Alternatives

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

UserX logo
UserX A reliable web-based UX software read more

Visit Website Lookback Vs UserX

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

UXCam logo
UXCam Web-based UX software for mobiles read more

4.8 191 user ratings

Visit Website Lookback Vs UXCam

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

UX Metrics logo
UX Metrics Test Studies for Business read more

Visit Website Lookback Vs UX Metrics

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

UserZoom logo
UserZoom Create useful products by analysing CX and UX insights thoroughly read more

3.8 172 user ratings

Visit Website Lookback Vs UserZoom

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

UXtweak logo
UXtweak Allows effective UX research and user testing read more

5 3 user ratings

Visit Website Lookback Vs UXtweak

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Userlytics logo
Userlytics A testing centre for your website and apps read more

4.3 392 user ratings

Visit Website Lookback Vs Userlytics

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

User Insights logo
User Insights A Simple User Testing Solution read more

Visit Website Lookback Vs User Insights

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

UserTesting logo
UserTesting Get real-life feedback from actual customers in a systematized way read more

4.3 1,740 user ratings

Visit Website Lookback Vs UserTesting

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

UXArmy logo
UXArmy Maximise design iterations with a UX toolkit like none other read more

4.6 66 user ratings

Visit Website Lookback Vs UXArmy

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

PlaybookUX logo
PlaybookUX Gather valuable feedback for your product or service read more

3.8 40 user ratings

Visit Website Lookback Vs PlaybookUX

Lookback Reviews

User Rating

3.8/5 (Based on 43 Ratings)

Rating Distribution

  • Excellent

    37.2%
  • Very Good

    39.5%
  • Average

    7%
  • Poor

    2.3%
  • Terrible

    14%

Do You Use Lookback?

Write a Review

Lookback Reviews

Videos on Lookback

Video Thumbnail

Remote moderated ...

 Video Thumbnail

Lookback: Talk to...

 Video Thumbnail

How to use Lookba...

 Video Thumbnail

Lookback Ad — Tal...

 Video Thumbnail

How to do unmoder...

Lookback Screenshots

Live Dashboard

Live Dashboard

 Live Player

Live Player

Lookback FAQs

What is Lookback used for?

Lookback is UX Software. Lookback offers the following functionalities:

  • User Research
  • User Journeys
  • Usability Testing
  • Unmoderated Testing
  • Screen Activity Recording
  • Prototyping
  • For Websites
  • For Mobile
  • Heatmaps

Learn more about Lookback features.

What are the top alternatives for Lookback?

Here`s a list of the best alternatives for Lookback:

Does Lookback provide API?

Yes, Lookback provides API.

Lookback Contact

Vendor Details

Palo Alto, California Founded : 2013

Contact Details

Not available

https://lookback.io/

Social Media Handles

Grid Report for Lookback

Loading...

Customers

Spotify
NetFlix
MailChimp
lyft
BMW
ebay
Squarespace
ThoughtWorks
Huge
Xero

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at [email protected]

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

Give us a shout  
icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed