What do you like best?
I like that the format is similar to gmail, so it is simple, and intuitive to use.I like that through the tagging system, not all users in the company have access to every contract in the database, they just have access to ones they uploaded, and ones tagged to their department.
What do you dislike?
Honestly, nothing. So maybe just the price, companies are always trying to save a few dollars.
Recommendations to others considering the product:
Reach out to Concord. Their team was very friendly, very informative and always available for any questions I had. They made the transition process seamless.
What problems are you solving with the product? What benefits have you realized?
We switched to Concord a year ago from another contract database system and it is like night and day. The only system, was so old, not user friendly, was very clunky and had to be loaded onto your computer, even though it was browser based, so only one person could use the program I can work in Concord on any computer, and have someone from each department designated to upload their own contracts, which eases the burden on the administrator.