76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Behaf is an AI-powered conversational commerce platform built for Indian D2C brands to sell directly on WhatsApp. It transforms WhatsApp into a full-fledged sales channel with an AI shopping assistant that handles product discovery, recommendations, cart management, and checkout — all within a natural conversation. Key capabilities include: AI Shopping Assistant that understands customer intent and guides them through purchases; full catalog management with automated product sync from Shopify; smart order management with real-time tracking via WhatsApp; automated abandoned cart recovery and re-engagement campaigns; multi-channel messaging for marketing, support, and transactional notifications; and lead capture and customer segmentation powered by AI/ML. Behaf helps D2C brands reduce customer acquisition costs, increase conversion rates, and deliver personalized shopping experiences at scale. The platform integrates seamlessly with Shopify and supports the complete purchase journey from discovery to delivery. Founded in 2024 and based in Chennai, India, Behaf is designed specifically for the Indian market where WhatsApp is the dominant messaging platform with 500M+ users. Pricing is transaction-based, making it accessible for brands of all sizes.
Read morePricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Shopping Cart
Helps to select a product or service displayed on the website, order it and eventually helps with the purchasing processOrder Management
Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic wayCatalog Management
Helps managing and monitoring business product or service catalogPromotions Management
Supports and assists in handling several promotional or marketing activities of a company onlineProduct Configurator
Helps to configure or to design products almost exactly the way a specific customer wishes it to beMulti-store Management
Provides technological help in electronically manage multiple stores using just a single platformLoyalty Program
Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/companyCustomer Accounts
Facilitates maintaining and monitoring accounts of customers and records critical data concerning themReturns Management
Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc.For Sales/Marketing
Chatbot
Automated Responses
AI/Machine Learning
Generative AI
Lead Capture
Provides webhooks and integrations to capture lead informationTransfers/Routing
Query Suggestions
Pre-Configured Bot
Language Detection
Code-free Development
Augmented Analytics
Natural Language Processing
AI Copilot
An AI-powered virtual assistant that accomplishes tasks and pursues goals on a user's behalf.Lead Capture
Provides webhooks and integrations to capture lead informationMulti-channel Messaging
Allows to send push notifications from multiple channels like mobile and webIntent Data Tracking
Signals of buying intent from online behaviorAccount Based Marketing
Helps to create personalized buying experiences using marketing and sales teams expertiseMeeting Scheduler
Allows to schedule meetings intuitively and integrated into a calendar, email services, and other productivity appsCRM Integration
Automatically sends and receives the relevant information to the CRM Software that helps in time management90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Behaf used for?
Behaf is Ecommerce Software. Behaf offers the following functionalities:
Learn more about Behaf features.
What are the top alternatives for Behaf?
Here`s a list of the best alternatives for Behaf:
Vendor Details
Founded : 2026Contact Details
Not available
https://www.behaf.co
Social Media Handles
Not available
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