Home/Ecommerce Software/Miva
Updated on: August 3, 2021
What is Miva ?
Miva - Ecommerce Software
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90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Miva

A unique solution for E-commerce
(285 Ratings) Write Review

A globally used e-commerce solution used to create a customer engagement platform for B2B and B2C. Product search, order management, and promotions enhance your sales. Secure platform and managed environment for conversion of visitors to customers. It also features with advanced CRM, ERP automation and third-party support for teams and enhances applications. Streamlined operations to analyze and increase ROI with automated workflows, improves productivity.

Miva Awards

Most Popular Software
Highly Rated

Miva Features Show All Features

Miva Technical details

Support 24/7 (Live rep) Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number San Diego, California / +1 800-608-6482
Deployment SaaS/Web/Cloud Category Ecommerce Software Shopping Cart Software

Miva Pricing

Pricing ModelQuotation Based
Miva
Custom

Features

  • Complex and Large SKU-Count Inventory Management
  • High Volume Order Processing
  • Essential Functionality Comes Standard
  • Global Redundancies and Fail-Safe Updates
  • Expansive Ecosystem
  • Cloud-Based Hosting Environment
  • Dynamic Product Recommendations
  • Interactive Product Visualizers and Kit Builders
  • Shopping Cart Abandonment Tools
  • Promotion Management
  • Upselling and Bundling Features
  • Easy Navigation and Faceted Search for Large & Complex Catalogs

Disclaimer: The pricing details were last updated on 21/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Miva pricing.

Miva FAQs

Miva is Ecommerce Software. Miva offers the following functionalities:

  • SEO Management
  • Channel Management
  • Inventory Management
  • Returns Management
  • Email Marketing
  • Catalog Management
  • Customer Accounts
  • Loyalty Program
  • Multi-store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Shopping Cart

Learn more about Miva features.

Yes, Miva provides API.

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Miva Reviews

OVERALL RATING
4.5
Based on 285 Rating(s)
Rating Distribution
  • 74.2 %
  • 12.6 %
  • 2.2 %
  • 2.2 %
  • 3.8 %
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Matthew SSource : g2crowd.com
(Reviewed on 16 October 2020)
"Customer service and ease of use have made Miva a great experience for us"

What do you like best?

I like that any and every time I've needed anything I could talk to someone who knew what they were talking about immediately and usually any minor technical problems are solved in less than 30 minutes.

What do you dislike?

Can't think of anything worth mentioning that would be important for anyone considering Miva.

Recommendations to others considering the product:

Do it.

What problems are you solving with the product? What benefits have you realized?

Well, Miva is the first platform we've used as a small manufacturing company to build out our website and start selling online.

...more
Jeff YSource : g2crowd.com
(Reviewed on 25 September 2020)
"Solid company that is still small enough to care about their customers"

What do you like best?

Aside from the fact that Miva probably has more experience in the ecommerce space than any other shopping cart vendor, they are still small enough to provide real customer support. We've been on Miva since 1.0 in 1999, and as far as I know, even after being bought out a few years ago, the founder still runs the company like his own.

What do you dislike?

Honestly, we hardly ever have to interact with Miva corporate any more because the shopping cart works flawlessly for us. But when we do call, we don't have to wait long to get someone who knows how to help. Sorry, I can't be more critical. What could be better? Well, it could be free, but that's not how the world works.

What problems are you solving with the product? What benefits have you realized?

Trouble free shopping cart performance. We are a small business and probably don't use all the features. In fact, we are using an older version but it still does what we need: Reliably collects money and integrates with our accounting and shipping systems.

...more
shivani bSource : g2crowd.com
(Reviewed on 30 July 2020)
"Best e-commerce store ever seen"

What do you like best?

This e-commerce platform is pretty awesome. It gives a detailed explanation of how to get started which is quite helpful and informative. It also is supportive of individual merchants to scale up their business. I really like their blog content as its good and useful for the users. Overall that has been a good platform for my e-commerce business .

What do you dislike?

The this that I dislike is about the technical aspects of this e-commerce platform. Sometimes I feel that to be a pretty complicated system to use for my business. I didn't like it that when it comes to pricing for their services. All over there are some changes needed to be fixed for a better experience of the services.

What problems are you solving with the product? What benefits have you realized?

Miva actually helps you in increasing conversions, increasing average order value, and cutting operating costs. I have experienced such results and really want to thank them for their service. It is quite a supportive platform that I have seen. I even really like the clear display of functionalities.

...more
Bobby JSource : g2crowd.com
(Reviewed on 16 July 2020)
"Miva makes life easy"

What do you like best?

Support has always been top notch. even though we use it very little. We have used Miva for 15 + years and have never been disappointed with the platform. To be up front when we started with Miva I had no idea the difference in all these platforms. We say it as a platform that would work for us. As time went on we looked at several other platforms but they never measured up. What we really like it the ability to customize the programming to us. Miva has continually added and upgraded the platform and got better each time. We are a relativity small company but has grown due to the platform. At this point i cannot even think of changing as this has worked and continues to work great for our company.

What do you dislike?

Need more detail in videos, sometimes they only give one scenario. Example under the Marketing video it would be nice to see more information on how to set up the pricing. Each Type is different but video only shows one type. That would be helpful. The videos are great but more details would be great. Example in marketing setting up price groups there is limited information and only one thing showing how to set up. there and would lick to see each aspect of setup ( would also save support calls). Hope to see pricing remain affordable.

Recommendations to others considering the product:

This is a great product and would recommend highly. Using Miva since around 1984.

What problems are you solving with the product? What benefits have you realized?

Updating to a mobile friendly frame was one thing I did. I have learned a lot how to use Miva and I appreciate that I can do my own work. I have been using Miva Just about from the beginning of Miva. With each enhancement it just gets better. I have looked at other ecommerce software but none compare to what I want and get with Miva. The support videos are great and information is continually getting better. I would like to see more detail in the videos, example not just one scenario of use. I always recommend Miva to anyone wanting to use ecommerce platform. Let me say i have never felt neglected by anyone at Miva, support is as good as I have seen in any company.

...more
mark jSource : g2crowd.com
(Reviewed on 05 June 2020)
"Trusted ecom Partner"

What do you like best?

Our company has used Miva for 19 years, and have our site hosted with Miva for the past 6. They are responsive to issues and outages that have been caused by config errors on our side or dns attacks. They continue to improve and innovate. They have integrated our ERP system and fraud detection service. Our site had an error the Saturday night of Memorial Day weekend- I emailed their VIP service group and it was fixed within an hour- service like this speaks wonders for their support operation.

What do you dislike?

For us there are none- any limitations on our ecom operation is not because of Miva.

Recommendations to others considering the product:

They are great partners to work with, no matter what your volume is.

What problems are you solving with the product? What benefits have you realized?

Our site has large and complicated product application lookups. Using Miva and our search solution has worked well.

...more
Jerry CSource : g2crowd.com
(Reviewed on 22 May 2020)
"Exceptional eCommerce Platform"

What do you like best?

It can do anything any eCommerce platform does and more, far better, secure, stable! Miva platform is only limited by your imagination. Front-end customization and implementation could be easier, less costly. Extensive vendor Design Team customization can get very expensive very quickly. The great thing about the platform, it's the ideal place to start and grow your business, you will never outgrow Miva and they are constantly making substantive improvements. No contracts, month-to-month, cancel at any time, not based on sales volume, no surprises. Data Import/Export and Backup/Restore, Exceptional!

2020/05/22 Update: Almost twenty years later with Miva and they continue to be an exceptional eCommerce platform, always evolving front and back-end. CEO Rick Wilson and his team continues to be very active in their user forums. Extensive front-end customization by in-house Design Team continues to be a very costly proposition for small and midsize shops. Fortunately, Miva continues to invest heavily in developing formidable Mobile First, SEO friendly and well documented front-end solutions; frameworks, templates, extensions, themes that can be skinned (and in their JSON API too). Making extensive front-end customization far less necessary for small and midsize shops and will only get better with time. Over the years I have evaluated many popular platforms and none come even close to Miva. In our twenty years within the community never heard anyone regretting choosing Miva for their business.

What do you dislike?

Back-end administration navigation, intuitiveness and workflow is good, but could be improved (everyone is excited with the upcoming release of Miva 10 in late 2020 that will address all these issues along with few other surprises). Front-end customization has improved, but could be easier to implement for small and midsize shops, such as conditional dynamic content and promotional displays (e.g: Welcome back [Jane], Recently Viewed Items, Popular Items, Popular Categories, Top Sellers, Top Categories, People who purchase this also purchase, Top Searches, etc...). Basic search needs significant improvement (third-party solutions are available but for shops with minimum annual sales of $1M). Home page (storefront) lacks essential conditional dynamic content to trigger sales, 90-95% of storefront content is static. Solutions to all these issues, features already exists but they are not easy to implement or too costly for small and midsize shops -Miva really has no limitations.

Recommendations to others considering the product:

Miva platform is only limited by your imagination. Front-end customization and implementation could be easier, less costly. Extensive vendor Design Team customization can get very expensive very quickly. The great thing about the platform, it's the ideal place to start and grow your business, you will never outgrow Miva and they are constantly making substantive improvements. No contracts, month-to-month, cancel at any time, not based on sales volume, no surprises. Data Import/Export and Backup/Restore, Exceptional!

What problems are you solving with the product? What benefits have you realized?

No problems. Recently updated responsive html templates optimized UI and UX (front-end) has significantly improved our mobile and tablet online sales.

...more
James D. HSource : g2crowd.com
(Reviewed on 13 April 2020)
"Have been using MIVA for 6 six years and still happy with its functionality"

What do you like best?

We have found that our resource for orthopaedic surgeons and related professionals has functioned very well. The site is very responsive and is easy to update, which we do regularly. When we switched hosting from a web marketing company to ourselves, MIVA was and has been very responsive to our questions and has solved every issue very easily.

A few months ago we started managing some of the technical aspects of the site ourselves. Fortunately, support from MIVA has been excellent!

What do you dislike?

So far, we have nothing to complain about. We had initially been working through a marketing company and just began hosting the site ourselves, but no problems so far.

What problems are you solving with the product? What benefits have you realized?

Switching hosting from a web marketing company to ourselves posed some anxiety and we had some questions that had to be answered. MIVA was very responsive.

The problem our website is solving is helping orthopaedic surgeons and related professionals find and find choices of needed products to do their best work for their patients.

...more
Dennis HSource : g2crowd.com
(Reviewed on 26 March 2020)
"We can do whatever needs to be done"

What do you like best?

Ability to easily customize, there is no request from a customer on a function that they needed that is not able to be accomplished in MIVA

What do you dislike?

Would like more B2B functionality out of the box

Recommendations to others considering the product:

You need to have some coding knowledge

What problems are you solving with the product? What benefits have you realized?

Gives us the ability to set up B2B sites economically.

...more
Administrator in RetailSource : g2crowd.com
(Reviewed on 05 March 2020)
"REAL customer service; 24/7, 365"

What do you like best?

First rate software with unmatched customer support.

Any and all issues we ever had have been quickly and professionally resolved.

A great staff of people who can't do enough to help and put you at ease.

What do you dislike?

Not a thing! i am completely satisfied with their software and support.

Recommendations to others considering the product:

Go for it!

What problems are you solving with the product? What benefits have you realized?

Our key web person left thee years ago and I have personally been working on our website. With the help and

understanding of the good folks at Miva, I feel a lot more comfortable tackling any situation with far less anxiety.

...more
Administrator in Apparel & FashionSource : g2crowd.com
(Reviewed on 15 December 2019)
"I love Miva!"

What do you like best?

Functionality, Customer Service, Consistency and so much more!!

What do you dislike?

Pricing or the way my pricing came about.

What problems are you solving with the product? What benefits have you realized?

Such flexibility on my site and when we offer online sales, we can tailor them to exactly what we want to offer.

...more
Read All Reviews

Videos on Miva

Welcome to Miva
Welcome to Miva
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Miva Screenshots

Miva10 ani workflow
Miva10 ani workflow
Miva10 ani workflow

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