Miva

About Miva

Miva is a popular e-commerce platform developed for online businesses to facilitate an easy and effective B2B and B2C experience. It assists in enhancing the sales, managing the orders, and searching the products all on one single e-commerce platform. Miva helps you in converting your site visitors to customers with its secure and well-managed environment. The platform additionally offers features like ERP automation, advanced CRM, and third party support for teams. It also enables the automation of workflow to increase productivity and streamlines operations in order to analyse and increase ROI. It provides attractive product visualizers, seamless order customization, promotion management, and subscriptions and automated reordering to elevate growth levels. With Miva, users get a flexible platform that assists them in driving sales and revenue with increase in conversions, average order value and decrease in operating costs. It is an all-in-one platform that is ideal for all types of businesses, ranging from mid-size to enterprise. The platform provides a free product tour to understand its features and tools before buying the paid subscription plans.

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Pricing

Free Trial Not Available
Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

85%
Momentum

60%
Popularity

84%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep)

Miva Awards

# 7 Most Popular Software Ecommerce Software
Q2 2021

# 7 Highly Rated Ecommerce Software
Q2 2021

Miva Features

Show Feature Explanation

Show Missing Features

Ecommerce Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%

Shopping Cart

Helps to select a product or service displayed on the website, order it and eventually helps with the purchasing process

Promotions Management

Supports and assists in handling several promotional or marketing activities of a company online

Product Configurator

Helps to configure or to design products almost exactly the way a specific customer wishes it to be

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Multi-store Management

Provides technological help in electronically manage multiple stores using just a single platform

Loyalty Program

Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company

Customer Accounts

Facilitates maintaining and monitoring accounts of customers and records critical data concerning them

Catalog Management

Helps managing and monitoring business product or service catalog

Email Marketing

Helps to do email marketing and customizes emails to make a good impression to audiences

Returns Management

Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc.

Inventory Management

Helps in recording inventory to optimize and fulfill the requirement.

Channel Management

It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible.

SEO Management

Allows to optimize the website to support easy indexing by search engines

Shopping Cart Features

Credit Card Processing

Handles transaction by using customer's credit card

Product Reviews

Allows customer to rate and review the product on your website

Coupon Management

Provides coupons and discounts to increase sales

Refund Management

Initiates and manages refund for cancelled purchase

Predefined Templates

It holds a bundle of built-in templates that can be used in the projects

Tax Management

Management of finances for payment of tax as well as assessing the advance tax liability to pay your tax in time

Multi-language Support

Available in multiple languages to support global customers

PCI Compliance

Ensures highly secured fund transactions for customer purchases

Miva Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Miva Custom

Features

Complex and Large SKU-Count Inventory Management
High Volume Order Processing
Essential Functionality Comes Standard
Global Redundancies and Fail-Safe Updates
Expansive Ecosystem
Cloud-Based Hosting Environment
Dynamic Product Recommendations
Interactive Product Visualizers and Kit Builders
Shopping Cart Abandonment Tools
Promotion Management
Upselling and Bundling Features
Easy Navigation and Faceted Search for Large & Complex Catalogs

Disclaimer: The pricing details were last updated on 03/11/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Miva Reviews

User Rating

4.3/5 (Based on 486 Ratings)

Rating Distribution

Excellent
65.6%
Very Good
18.3%
Average
7.4%
Poor
1.2%
Terrible
7.4%

User Sentiments

Excellent Customer Support, Highly Customizable Platform, Reliable Performance and Uptime, Mobile Friendly Design

High Cost of Development, Lack of Built-in Cart Abandonment Feature, Limited Third-Party Integrations, Complex Backend Navigation

Do You Use Miva?

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Review Summary

Overall, users praise Miva Merchant for its robust features, customization options, and ease of use. They appreciate its powerful product management tools, flexible design capabilities, and seamless integration with various platforms. Miva Merchant is commended for its ability to handle high volumes of transactions and its strong SEO capabilities. However, some users mention occasional technical glitches and a learning curve associated with setting up and managing the platform. Additionally, some customers express concerns about the pricing structure and the lack of certain features compared to competitors.