AWS Chatbot Alternatives and Competitors

Interactive, replaceable modules appear depending on the user's needs and the personalized flow of conversation. It's fully automated and works on top of the personalization engine. Conversational commerce can deliver a subtle push for the consumers to finish the purchase by reminding, offering a discount, and finally, provide the commodity of making the payment within the chat channel.

Haptik is an artificial intelligence platform for brands looking to transform their customer experiences. Haptik enables customer care chat on websites, mobile apps, and messaging channels, thus taking off the load from live agents via one smooth-running system.With over 100 virtual assistants, it is built to benefit industries like retail and e-commerce, financial services, travel and hospitality, and telecom. It’s a robust NLU engine that handles sales and customer care queries in a unique way. The tool is an omni-channel dialog builder that engages customers across all 3rd party chat and voice platforms. It’s a simple tool to design, build and maintain IVAs. The conversational commerce feature is a voice-enabled engine that works as a shopping assistant to help with transactions across all the digital sales points. The 24/7 sales agent addresses FAQs and also gives recommendations on different products. Users can also enjoy the added benefit where passive website visitors could be converted into interested customers.

Qooper is a mentoring software that aims to help you create more effective mentoring programs through its range of apps. These smartphone apps for iPhone and Android are feature rich and are designed to build a more engaging experience while mentoring people. These apps can be branded to a specific organization and include push notifications that show your company’s logo. These apps can be accessed anytime and anywhere and are designed to replace the back and forth sending of emails by centralizing all communication in one place. Qooper’s smartphone apps solve the problem that many companies have with mentorship programs – often these programs are not scalable or measurable and the communication gets lost and is not effective. Qooper also comes with automation and smart tools that allow you to easily get an overview of profiles and include features to match you with the right mentor or mentee in a smart way.

Uniphore is a comprehensive conversational AI and automation platform that offers customisable B2C services to its users. Leading businesses like Bajaj Allianz, National Trades Union Congress (NTUC), FE Credit, etc. depend widely on this platform’s services. This platform delivers impactful features that help users provide exceptional customer services and enhance agent performance as well. Omnichannel self-service offered by this AI and NLP-driven software enhances customer engagement levels in real-time and converts prospects into paying customers. Moreover, customers can experience trustworthy services from companies with Uniphore's stringent agent security measures. Ongoing agent verification reduces contact centre scams and helps agents deliver dependable services thoughtfully. The U-Assist feature helps agents co-pilot with AI to enhance efficiency. This facility automates all processes to deliver instant call transcriptions, in-call alerts, and detailed after-call work (ACW) summaries. To promote quality management, Uniphore delivers sophisticated interaction analytics in real-time. Also, it provides appropriate protection to user data through end-to-end encryption standards.

Pypestream is a cloud-based conversational AI technology that enables organisations to better consumer communications through chatbots and pragmatic AI. It leverages Dovetail AI, a natural understanding and search tool, to analyse and automate conversations based on consumers' tones, emojis, and moods. It is designed for enterprises in insurance, healthcare, financial services, travel, eCommerce, and a variety of other industries. It allows customer support teams to use APIs to connect numerous apps and streamline transactional, proactive, and reactive workflows.Customers can opt and speak with agents in messages using Pypestream's IVR-to-messaging module. According to the specifications, the artificial intelligence-enabled solution elevates client conversations to live agents. Developers can also create personalised chat solutions for Whatsapp, Facebook Messenger, and Amazon Alexa using a self-service platform. Pypestream offers API connectors, which enable companies to collect data from third-party systems, send outbound notifications, and authenticate users. Pricing is accessible upon request, and support is provided through the use of online tools. Pypestream collaborates with Dovetail AI, which automates interactions using natural language understanding technology like multiple classifiers, semantic search, and tone, emoji, and sentiment analysis. Customers can use the IVR-to-messaging module to redirect calls to messages, and AI to escalate discussions to live agents based on the needs of the customer. Businesses can also add surveys, infographics, carousels, movies, maps, and other features to the messaging platform's UI.

Cliengo is a website conversion automation platform that assists you in converting website visitors into customers. Cliengo assists you in escalating your business process by automating every client interaction point. It interacts with your company's existing technologies and delivers intelligent reports that will help you improve your omnichannel service and expand your sales potential. You may share all of your clients' information with your team and make 100 percent efficient tracking to optimize your commercial management using a Chatbot, a WhatsApp bot, a Facebook bot, an Instagram bot, a Live chat, and a CRM. A full-featured Artificial Intelligence solution for agencies and businesses. Cliengo specializes on end-to-end Windows solutions. This online Artificial Intelligence solution combines Chatbot and Multi-Language functionality into one convenient package. Cliengo has an integrated live chat feature (Cliengo Live), which is the most significant feature of any chatbot platform. They also have a mobile app, which allows you to reply to consumer concerns while on the road, which is a huge plus. It also has a Zapier integration, allowing you to connect your chatbot to almost any software on the planet.

Simplify360 is a leading digital customer experience platform. It enables greater customer service by providing a complete omnichannel environment. They are at the cutting edge of conversation management, thanks to machine learning and superior AI for both agents and customers.The chat cloud from Simplify360 is your one-stop shop for all non-voice customer support needs. All major platforms, including Salesforce, Oracle, Freshdesk, and Zendesk, are easily integrated.They offer a variety of useful tools and features – Omnichannel approach where you can manage all customer interactions from one platform. Customized alerts and escalations to teams depending on issue and sentiment will keep you informed. Your customer service staff will have all the necessary context and a unified perspective of the customer's journey. Customizable dashboards representing specific needs, teams, and roles. One of their most beneficial features is their AI chatbots. Personalise your chatbot to mirror your brand's voice and provide unique conversational experiences. With their issue-based alerts, you can customise your bot to know when to resolve and escalate issues to the appropriate individuals. Detailed analysis to measure performance and productive with comprehensive and detailed insights.

Cognigy insights empowers to spot what is not working up to the mark & improve the bot performance to achieve better NLU accuracy. It has powerful features like KPI Dashboard, Step Explorer, Conversational Analytics, NLU Performance and much more.

Acobot is one of the leading artificial intelligence chatbot providers for e-commerce and online retailers. Increase product page views by helping your visitors find what they want. Grow your email list faster by capturing leads through the whole shopping process. Recover more abandoned carts using emails that are composed and sent by AI. Get more orders using behavioral emails that shoppers love to open, read, and click. Motivate shoppers to act as you want using time-limited, personalized coupons.

Botomation is the application of AI and intelligent automation technologies that empower organizations to transform customer service to provide near human or superior interaction experience. Cloud adaptability and increased commercialization has resulted in offerings like Natural Language Processing and understanding (NLP/NLU), deep learning and machine learning models available for any enterprise to use without significant investments. All an enterprise has to do is determine the strategy to identify the sources of data that can be leveraged by the AI offerings to label and come up with insights.

Chaty is a chat-based software that enables users to communicate with their clients on a variety of messaging platforms without needing to leave the workplace. The software effortlessly improves the customer experience with just one click by connecting to over 20 networking sites and unique channels. It removes unnecessary hurdles to communication, allowing discussions with customers to flow easily. Furthermore, Chaty allows users to create an endless number of bespoke channels with a single click. It even aids in the formation and maintenance of client connections by offering direct conversation channels such as Email, Telegram, Whatsapp, and others. The software's user interface is fantastic since each aspect has been carefully designed to provide the greatest possible experience for users, and it is customisable to ensure that the platform reflects one's brand identity. Furthermore, the programme has a variety of traffic source targeting options that allow users to perfect the plugin's functionality.

Introducing CustomGPT a revolutionary AI-based solution designed to provide them with personalized insights and solutions that are tailored to the exact content. With CustomGPT, users can have access to an AI trained on their own content, which can save time and effort by allowing the automation of repetitive tasks, as well as easily respond to customer inquiries. An AI trained specifically for their business enables more swift responses and strategic insight than ever before. CustomGPT offers convenient tools for automating mundane tasks such as data entry and classification. With automated response options, they will never have to worry about having human staff tied up answering the same questions over and over again. It’s also easy to train on new material when available, so that they stay current with the latest trends in the industry. Unlock the power of personalization with CustomGPT – gain unique insight into customer behaviors, drive better decisions through data-driven analysis, and receive instant answers to queries through the power of AI. Make sure that whatever tasks need doing are done accurately and quickly; gain access to custom-tailored solutions today!

Olivia is a contextual chatbot built over an artificial neural network. Users can start utilising the particular chatbot either by speaking “Hey Olivia” or by writing a message as per need. The particular chatbot is organised in specific modules to get the addition of new capabilities streamlined, appropriately. Its modular framework also helps users write down relevant modules in one go and execute multiple tasks alike. Moreover, the information stored within is absolutely secure protected under stringent privacy policies. As a fully open-source platform, Olivia helps out users to generate an intuitive chatbot of their own and add in personalisations accordingly. Users are also allowed to add Olivia’s PWA (Progressive Web App) directly on the home screen of their website as per convenience. Messages sent to Olivia passes through a WebSocket and the results get calculated via an individual server in real-time, providing adequate outcomes.

Quickchat is an AI-powered online platform that enables you to have virtual multilingual assistants that talk just like humans and are built according to your specific requirements and needs. They are powered by a modern and advanced language model and can be added to your app or website. It assists you in enabling an efficient customer support system, by creating bots that can speak and recognize native languages. Quickchat automates your customer support process, your internal knowledge base search, and your online applications. It is an efficiently conversational human-computer interface that can be implemented on your website as per your requirements. It listens to your customers and also generates more valuable leads. Users just have to upload their knowledge base on the Quickchat dashboard to initiate the software’s working process. Users can also connect it to their internal API, database or other types of data structure to automate complex processes with the power of AI. The software offers a free trial apart from two different variations of premium plans.

Docsbot AI is a powerful and revolutionary way to improve information delivery and customer experience. Powered by artificial intelligence, it will become a new go-to source for answers and support when customers or team members need help. It's perfect for professionals in any industry looking to set themselves apart from their competition with efficient service and exceptional customer experience. By using Docsbot AI can save time and money through automation of common tasks such as support requests and copywriting. With the ability to learn from existing content and documentation, this chatbot will have up-to-date knowledge that ensures accuracy no matter what churned out. Docsbot AI is designed to facilitate conversations with users so they are more productive, informed, satisfied, and engaged with business.

Enterprise Bot is a conversational AI solution for enterprises, trusted by top-notch international brands like AfterPay, LNER, Generali, SW/CA and more. An omnichannel engagement facility made available by the same helps businesses deliver consistent CX across every touchpoint. Users can also depend on the same to proceed with end to end customer service automation and get their contact centre costs eliminated by 50% or even more. AI-powered assistants made available by Enterprise Bot amplifies sales, offers relevant business insights and enhance brand loyalty among customers in real-time. Customers can ask for assistance over any communication channel of their choice including, Telegram, Facebook Messenger, Slack, SMS, Live Chat, Whatsapp, Google’s Businesses Messages and more. Further, Enterprise Bot is multilingual by nature, available in international languages like French, German, Italian, Portuguese and Dutch other than English. Communications streamlined through the particular are encrypted under a 256-bit encryption structure while at transit or at rest. Industry-specific datasets, sentiment analysis and agent handover, detailed dashboards, accessibility and seamless integration makes Enterprise Bot stand out from the rest.

Talla is an Artificial Intelligence (AI-powered) automation platform that is designed to enhance the deliverance of Customer and employee support. It builds machine learning models of routine tasks, increases the productivity of each rep, and answers basic questions by integrating with your existing workflows and systems. Talla offers a wide range of virtual assistants to its users ranging from Knowledge Assist for breaking the barriers between an intelligent knowledge system and your team; Customer Assist for generating quick resolutions with easy and interactive conversational support, Agent Assist for providing faster and wiser operating tools to the agents and the Automations Assist for automating and streamlining workflows across various channels. Talla also provides custom automation for digital financial services apart from improving and updating the universal healthcare objectives using Automation and AI-powered technologies. It also provides AI and Automation services for the healthcare industry and for the Logistics and Insurance sector. Talla provides a powerful personalized experience apart from a free demo of each of its virtual assistant services.

ChatMyBot scale and automate your business. The chatbots operate across many industries, from handling credit applications through order processing, automation of purchasing processes, and registration for visits to hairdressers dentists, in beauty salons. Based on the database from czatkredyt.pl, it was possible to measure that even 29% more customers are more likely to use the service for chat services than for the form. Customer service and answers to your questions can take a lot of time. Thanks to chatbot you can save up to 33% on customer service.

Dialogue software is an E-Commerce personalization software used to recognize, analyze better experiences. The AI-powered algorithm used to send relevant message to each customer with products recommendations. Marketer, Small and Medium companies make use of the software.

Introducing Witlingo chatbot, revolutionary technology that lets you deploy a sophisticated and powerful chatbot in just days. After understanding your content, Witlingo generates an AI-powered Chatbot. This superior infrastructure will host the bot to keep it up to date with new content so that the customers always have the latest information about the product or service. This take pride in offering world-class hosting capabilities with excellent uptime guarantees. Once deployed on site or many popular platforms like Facebook Messenger, Slack, or Twitter, Witlingo's chatbot interacts with the customers in natural language every day, 24/7: no breaks or vacations required! And since Witlingo chatbot is powered by most advanced AI algorithms and natural language processing models - ChatGPT - customers get precise answers to their questions faster than ever before.