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About Cognigy Insights

Deep Dive with Clara AI

Cognigy insights empowers to spot what is not working up to the mark & improve the bot performance to achieve better NLU accuracy. It has powerful features like KPI Dashboard, Step Explorer, Conversational Analytics, NLU Performance and much more.

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Screenshots & Videos

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    74%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    61%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Online

Cognigy Insights Features

Chatbots Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    74%

Query Suggestions

Augmented Analytics

AI/Machine Learning

Natural Language Processing

Generative AI

Transfers/Routing

Pre-Configured Bot

Language Detection

For Sales/Marketing

Code-free Development

Chatbot

Automated Responses

AI Copilot

An AI-powered virtual assistant that accomplishes tasks and pursues goals on a user's behalf.

Lead Capture

Provides webhooks and integrations to capture lead information

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services
Cognigy Insights Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based )

Disclaimer: The pricing details were last updated on 29/12/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Cognigy Insights Pricing

Cognigy Insights Alternatives

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Cognigy Insights Reviews

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Videos on Cognigy Insights

Cognigy Insights FAQs

What is Cognigy Insights used for?

Cognigy Insights is Chatbots Software. Cognigy Insights offers the following functionalities:

  • Query Suggestions
  • Augmented Analytics
  • AI/Machine Learning
  • Natural Language Processing
  • Generative AI

Learn more about Cognigy Insights features.

What are the top alternatives for Cognigy Insights?

Does Cognigy Insights provide API?

Yes, Cognigy Insights provides API.

Cognigy Insights Contact

Vendor Details

Düsseldorf, Germany Founded : 2016

Contact Details

+49 211 54591991

https://www.cognigy.com/products/cognigy-insights

Social Media Handles

Not available

Customers

Henkel
ARAG
Biontech
Bosch
Daimler
Lexoffice
Lufthansa
Vueling
Mobily
Wago

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at [email protected]

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