Botomation

Botomation is the application of AI and intelligent automation technologies that empower organizations to transform customer service to provide near human or superior interaction experience. Cloud adaptability and increased commercialization has resulted in offerings like Natural Language Processing and understanding (NLP/NLU), deep learning and machine learning models available for any enterprise to use without significant investments. All an enterprise has to do is determine the strategy to identify the sources of data that can be leveraged by the AI offerings to label and come up with insights.