Talla

About Talla

Deep Dive with Clara AI

Talla is an Artificial Intelligence (AI-powered) automation platform that is designed to enhance the deliverance of Customer and employee support. It builds machine learning models of routine tasks, increases the productivity of each rep, and answers basic questions by integrating with your existing workflows and systems. Talla offers a wide range of virtual assistants to its users ranging from Knowledge Assist for breaking the barriers between an intelligent knowledge system and your team; Customer Assist for generating quick resolutions with easy and interactive conversational support, Agent Assist for providing faster and wiser operating tools to the agents and the Automations Assist for automating and streamlining workflows across various channels. Talla also provides custom automation for digital financial services apart from improving and updating the universal healthcare objectives using Automation and AI-powered technologies. It also provides AI and Automation services for the healthcare industry and for the Logistics and Insurance sector. Talla provides a powerful personalized experience apart from a free demo of each of its virtual assistant services.

Screenshots & Videos

Pricing

Free Trial Not Available
Starts at $1700.0. Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

89%
Reviews

60%
Momentum

61%
Popularity

61%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

Talla Features

Show Feature Explanation

Show Missing Features

Chatbots Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

89%

Query Suggestions

Chatbot

Automated Responses

AI/Machine Learning

Natural Language Processing

Generative AI

AI Copilot

An AI-powered virtual assistant that accomplishes tasks and pursues goals on a user's behalf.

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Transfers/Routing

Pre-Configured Bot

Language Detection

For Sales/Marketing

Code-free Development

Augmented Analytics

Lead Capture

Provides webhooks and integrations to capture lead information

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Talla Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

MONTHLY YEARLY

Starter (Agent Assist) $1,700.00 $2,000.00 per month

Features

10 users. Additional users are billed at $40/user/month
2000 content pages available for Knowledge Extraction
Integrate with Slack or Microsoft Teams
View analytics on user interactions, content training, training progress, and overall effectiveness
Use smart templates to build content that’s optimized for machine learning
Identify knowledge gaps and triage

Start Free Trial

Growth (Agent Assist) $4,250.00 $5,000.00 per month

Features

Includes the features of Starter plan, plus
100 users. Additional users are billed at $35/user/month
10,000 content pages available for Knowledge Extraction
Integrate with your existing workflows via browser extension
Assign different user roles and permissions
Use single sign-on via SAML

Start Free Trial

Enterprise (Agent Assist) Custom

Features

Includes the features of Growth plan, plus
A custom number of users
A custom number of content pages available for Knowledge Extraction
Integrate with a custom number of systems
Add custom process automations

Start Free Trial

Starter (Customer Assist) $1,700.00 $2,000.00 per month

Additional requests are billed at $0.65/request

Features

Automate resolving 1,000 support inquiries per month
Automate extracting answers from up to 2000 content pages
Deploy to up to 5 support sites
Identify knowledge gaps and triage
View analytics on user interactions, content training, training progress, and overall effectiveness

Start Free Trial

Growth (Customer Assist) $4,250.00 $5,000.00 per month

Additional requests are billed at $0.55/request

Features

Includes the features of Starter plan, plus
Automate resolving 6,000 support inquiries a month
Automate extracting answers from up to 10,000 content pages.
Deploy to up to 10 support sites
Allow customers to open new requests from your support site
Integrate with 1 live chat system
Integrate with 1 ticketing system

Start Free Trial

Enterprise (Customer Assist) Custom

Features

Includes the features of Growth plan, plus
Automate resolving an custom number of support inquiries
Automate extracting answers from a custom number of content pages
Deploy to up to custom number of support sites
Integrate with an customed number of systems
Add custom process automations

Start Free Trial

Enterprise (Automations) Custom

Features

Automated logic flows that resolve customer requests
Automated processes between your internal systems

Start Free Trial

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 12/03/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Talla Pricing