Home/New SaaS Software/Simplify360
Updated on: October 24, 2021

What is Simplify360 ?

Simplify360 - New SaaS Software

Simplify360

Digital Customer Experience Platform
(1 Ratings) Write Review

Simplify360 is the leading Digital Customer Experience Platform. Powering millions of conversations across all non-voice channels, SimplySocial allows for superior customer service with a full omnichannel context. Powered by machine learning, superior AI both for agents and customer-facing, they are at the cutting edge of conversation management. Simplify360’s conversation cloud is your one-stop-shop for all non-voice customer service. Readily integrated with all leading platforms like Salesforce, Oracle, Freshdesk, and Zendesk.

Simplify360 Features

Simplify360 Technical details

Support 24/7 (Live rep) Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Carrollton, Texas / +1 (512) 539-0360
Deployment SaaS/Web/Cloud Category New SaaS Software

Simplify360 Pricing

Pricing ModelFree Trial , Quotation Based
Simplify360
Custom

Features

  • Review Management
  • Review Tracking
  • Review Responses
  • Custom Surveys
  • Alerts & Escalations
  • LiveChat
  • In-App Chat

Disclaimer: The pricing details were last updated on 07/08/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Simplify360 pricing.

Simplify360 FAQs

Simplify360 offers the following functionalities:

  • CRM
  • Reviews Management
  • Alerts (Escalation)
  • App Integrations
  • Customer Engagement
  • Multi-Channel Communication
  • Review Monitoring
  • Customer Review Platform
  • Live Chat
  • Analytics

Learn more about Simplify360 features.

No, Simplify360 does not provide API.

Ask the Community View Community

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Simplify360 Reviews

OVERALL RATING
3.5
Based on 1 Rating(s)
Rating Distribution
  • 0 %
  • 100 %
  • 0 %
  • 0 %
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Ashish T
Ashish TSource : g2crowd.com
(Reviewed on 21 January 2019) "Good social tracker, easy to setup and run fast"

What do you like best?

Fast and easy setup that lets you get started quickly, without investing a lot of time in complex configuration and discovery processes. Very cost-effective as well, makes this a good starting point for enterprises and a very serviceable solution for startups.

What do you dislike?

Cost scaling is a bit unfair - just when you really get into it, you start running into usage / tracking limits that, given the scale of social media today, are a little unrealistic.

What problems are you solving with the product? What benefits have you realized?

ORM is the primary, followed up by campaign effectiveness and social amplification tracking

...more

Videos on Simplify360

Social Media Monitoring using Simplify360
Social Media Monitoring using Simplify360
Simplifying Social Media Marketing
Simplify360 for Engaging and Publishing on Social Media

Customers

Toyota
Toyota
TVS
TVS
MTV
MTV
max
max
ola
ola

Simplify360 Integration

98%
Salesforce
(23690 RATINGS) CRM Software

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com