CommPeak Alternatives and Competitors

VoipNow is designed to meet the demands of the most exigent and successful business - your customers. End users love the features and benefits VoipNow provides. Upgrade the way your business communicates with a unified communication system that is capable of voice, conferences, video calls, virtual assistant, and much more. VoipNow can act as a smart contact center. You can track the number of calls, call duration, how agents performed and much more. The result: more satisfied customers. With VoipNow's BYOD support and a simple app, you can turn any mobile device into business phones. Enjoy the freedom of open standards.

Introducing Voxbi - the comprehensive communications platform designed to bring everything you need for business communications into one simple package. Whether it's connecting your team with calls, video meetings, audio conferencing, messaging, or more - Voxbi makes it easy. With a powerful suite of features like smart call routing and CRM integration across multiple channels, you can rest assured that your business's day-to-day communication will be seamless and streamlined. Say goodbye to inefficient communication practices - let Voxbi handle the heavy lifting! Automatically route calls, integrate contact center features into conversations, and ensure that customers are connected to exactly who they need in mere seconds. Stay agile with modern CRM integration capabilities, allowing you to stay responsive during customer interactions and provide the best service possible. Make sure every contact center agent has access to all the information they need by connecting different platforms together and giving them full insight when talking with customers. Get quick setup time without any need for extra hardware or software installation, thanks to Voxbi’s sleek cloud infrastructure design. Harness the power of AI and machine learning technologies so that your team can focus on providing excellent customer service while automated systems handle all necessary tasks behind the scenes. And with powerful analytics tools and customizable callback options, you’ll get an overview of how your communication strategy is performing so you can tweak things as needed. Put an end to clunky conversation flows and complicated onboarding processes — choose Voxbi as your go-to solution for all your business communication needs.

A cloud-based virtual PBX service loaded with calling features for enterprise level businesses. Business phone solution that offers internet packages, voice mobility, SIP trunking, and more.

CloudTalk is a virtual phone system for remote sales and customer service teams. It helps businesses maintain a local presence with an international phone number and allows them to operate their virtual call center from anywhere. The system easily adapts to the needs and size of the business. The voice features help improve the customer support team with advanced features such as call queuing, call recording, short numbers or call masking. The tool’s intelligent call routing ensures that calls are routed to the right agents based on custom criteria. Businesses can boost the productivity of their staff, teams or departments with outbound call center features such as click to call, call notes, transfer, predictive dialer or agent status. CloudTalk can also be integrated with existing CRM tools, helpdesk, and e-commerce solutions. Organizations can improve the quality of their VoIP call center with detailed call statistics, agent reporting, emotion and sentiment analytics, and more features. Some other tools ensure better and easier management include security, unlimited concurrent calls, responsive web admin, and multi-language phone.

Virtual IP PBX is designed for switching telephone calls between VoIP and local phone lines, it's an advanced complex of services which helps you to optimize your business and to feel free of define location and office. IP PBX is a reliable low price solution for any business with convenient management interface.

Exotel is a Cloud communication solution that offers effective and the best-in-class APIs for voice, messaging and other communication modes. The software helps users to build a secure connection with customers over SMS and voice. This enterprise communication spares one from spending time on creating and maintaining infrastructure or code. Users can set up Exotel’s cloud telephony solution for their business and use this to build a full-fledged customer call center. With all the features including a multi-level IVR, call analytics, call recording and others, the user can easily go ahead without further delay. One can also make use of Exotel’s voice tools like Virtual number, Toll-Free numbers, automated calls, Call Campaigns API, Heartbeat API and more. With Exotel, users can safeguard identity, and also make customer privacy their priority. This reliable cloud communication platform offers users the opportunity to integrate customer calls with tools like ERP, CRM, helpdesk software, and others. The software reduces time by eliminating complex procedures of creating and maintaining one’s own code or infrastructure.

Vonage Business Solutions is a cloud-based communications platform for small and medium-sized businesses. The service includes a business phone system that allows companies to link their VoIP phone system to internet-enabled devices and communicate via text, phone, or video conferencing. Call announce and screening, multiple devices on a single extension, do not disturb settings, and more are all standard features. Account managers can check call recordings, set up dialling limitations, alter dashboard visibility for employees, and view billing information using the admin site.Work smarter with Vonage Business Communications, our unified communications platform, which allows you to interact with people from all over the world via phone, messaging, and video. Over 40 powerful features provide the ideal blend of flexibility and control, allowing your company to operate smarter. You can manage your messages and collaborate from practically anywhere with our award-winning mobile app. We have a 99.999 percent uptime reliability1, assuring optimal productivity for your company.Setup is straightforward, quick, and simple to scale as your company grows. Because there are no annual obligations, you can cancel at any moment. And we take pleasure in providing excellent customer service: obtaining assistance is simple. You can contact us via phone, email, chat, or our online help centres. We even provide client portals with knowledge base articles to assist you in finding answers at any time.Users can now use the Vonage Business Solutions mobile app to access the service. Vonage Business Solutions also provides desktop plug-ins for further customization. Users can also merge their contacts from Google, Outlook, and CRM platforms like Salesforce.

TeleCMI is the ideal solution to help you increase sales productivity while reaching more of your customers quickly and effectively. Our soft phone makes it easy to make outbound calls, streamlining this process so you can focus on other aspects of your business. We also provide a high-class customer experience by ensuring users have access to our multi-level IVR system, which helps to quickly and accurately route concerns over to their appropriate departments. With TeleCMI, enjoy faster call routing and improved customer experience that helps take you business to the next level.

Dialpad Talk is a flexible and scalable business phone system. However, the available features make it go beyond merely a phone system. For clients can use this particular to connect to groups, send multiple messages at once and have seamless video conferences. The platform has been designed in a manner to provide client organisations with the required flexibility for communications, offering a whole range of channels to choose from. Phone number porting is another of the features that make Dialpad Talk a convenient option for most businesses. In-built support allows porting phone numbers with absolute ease and zero hassles. Further, Dialpad Talk gets completely integrated CCaaS support for businesses having their contact centres and support teams. Simply put, it allows contact centres to make and manage calls from the same platform simultaneously while handling customer-centric calls and queries. Forwarding calls to a maximum of five contacts at a time is again a noteworthy feature found within.

GoTo Connect is a customizable, scalable, all-in-one cloud phone and meeting system with everything businesses need to connect from anywhere: customizable business phone features, integrated video conferencing from GoTo Meeting, team chat and contact center functionality.

RingCentral Office is a robust communication and collaboration platform that enables seamless communication between in house employees and clients over messages, videos and calls. The platform simplifies users’ workflow by providing them with an easy way to forward team-specific messages, share files and manage tasks on the go. It helps to reduce email clutter by creating dedicated threads and folders for individual teams, projects and topics. Users can even streamline their work by inviting their partners and customers to join in conversations as per need. RingCentral Office also enables employees to make flawless HD quality video and audio calls to individual colleagues, partners or customers. The platform abides by enterprise-grade security without any compromise, to facilitate the proper safety of audio and video calls. RingCentral Office offers 99.999% uptime SLA so that users get to receive maximum calls. Moreover, it even allows real-time integration with appropriate external tools, assuring better decision making.

Grasshopper is a virtual phone system designed for small businesses. It adds a business line to users’ personal phone numbers allowing them to keep personal and professional communication separate and easy to manage. This intuitive phone service management software delivers a variety of advanced features that take care of business communication and office management-related tasks in an efficient way. Also, Grasshopper helps users keep their personal numbers private and offers a separate line to streamline business calls smartly. It alerts users of any incoming business calls and delivers facilities like custom greetings, extensions, and call rerouting for effective business process management. Furthermore, users can also get access to this platform through various devices to stay connected at any time. The platform also helps users avoid busy signals on calls by letting them take multiple calls on different devices and cater to client-specific needs simultaneously. Also, facilities like business texting, voicemail transcription, call forwarding and an AI receptionist offered by Grassshpper helps businesses optimize communications without compromising the quality.

Fuze as a video conferencing software helps organisations to set up video conferences with up to 1000 participants. The software is suitable for a wide range of events including one-on-one check-ins, sales presentations, team meetings, training sessions, company town halls and marketing webinars. It comes loaded with a variety of tools that participants need to communicate their ideas. They can depend on inbuilt features to continue screen sharing, utilise whiteboard, upload content, take meeting notes and engage in group or private chats with other participants. Companies can use Fuze to connect groups of coworkers and external parties easily with one-on-one or group messages, conveniently. Users can even synchronise the software with Google or Microsoft Outlook calendar, eliminating out confusion regarding availability dates. In addition, they can also schedule or organise meetings, make calls and sync contacts from their Microsoft and Google collaboration suits. Moreover, organisations are provided access to trend analysis and a centralised overview of their communication platform by this particular platform.

Jive Voice is a cloud-based, business-class hosted VoIP business system that provides hosted VoIP solutions to both small and medium-sized businesses. Jive Voice was designed with customizability in mind, so it can be tailored to fit the needs of any company. Call analytics, auto-attendants, call recording, dial plan editor, auto-divert, cloud PBX, auto-reject, call monitoring, sophisticated ring strategies, call queue, call forwarding, and pre-call are just a few of its key features. Jive Voice is a VoIP business system and it is cloud-based with a set of unified communication. Jive Voice allows you to prepare ahead of time and customize call schedules with your preferred dial plan. It has a simple dial plan builder that allows you to graphically map out call flows using a drag-and-drop canvas. It is a well-known piece of software that is utilized by a variety of large and small businesses. With the facts at your disposal, you should be able to make an informed purchase of Jive Voice that you will not regret. It offers a free trial and multiple premium plan options to fit every type of requirement and budget.

Everything your team needs to connect better with prospects, customers and with each other. Set up your cloud PBX in minutes. Add numbers and users in one click. Make unlimited calls to 110 destinations. Integrate with leading CRM and Helpdesk tools. Call center tools, supervision and coaching features. Video conferencing and group messaging.

Talkroute is a cloud-based virtual phone system that provides businesses with an enterprise-level phone system that can be accessed from any device, no matter where user are. With Talkroute, user can leverage the power of a PBX system, complete with auto attendants, extensions, and call routing, without having to purchase or maintain any special equipment. Instead, user can use existing mobile phones, desktops, and other devices to access the Talkroute system. This allows to have a business-level phone system no matter where user are n the office, at home, or on the road. Talkroute makes it easy and affordable to set up a virtual phone system that fits the needs of business.

VoIPstudio is a VoIP phone service for managing communication solutions.The software has a full set of PBX functionality as well as CRM integration.You may construct virtual conA phone system to automate your business reference rooms with personalized messages and musical interludes for callers on hold with VOLPstudio. Advanced VoIP features include configurable ACD queues for managing inbound traffic and effectively distributing calls. The software is used by small, medium, and large businesses. You get all the capabilities you need to construct a call center right out of the box with VoIPstudio! You can record limitless calls with VoIPstudio to ensure regulatory compliance, train agents, and integrate records directly into CRMs like Zoho, Oracle Sales Cloud, and Salesforce. VoIPstudio gives you the tools you need to connect your teams from anywhere, making remote collaboration easier than ever. Furthermore, all of our customers have access to free business features such as conference calls, video conferencing, group chat, and sharing.

Introducing VoIP.ms, the ultimate solution for all their communication needs. With This Pay-as-You-Go pricing, they can kiss goodbye to those bulky monthly bills and say hello to smarter spending. They believe in transparent pricing, which means they know exactly what they're paying for, without any hidden fees. It's time to take control of their budget and enjoy the flexibility they deserve. Whether they already own their own hardware or are on the lookout for the perfect device, VoIP.ms is here to connect them. This seamless integration with a wide range of devices ensures that they can use the equipment they already have, saving they both time and money. Plus, This support for local, toll-free, and mobile number portability means they can keep their existing numbers hassle-free. And the best part? They offer free porting across the United States and Canada, so they can make the switch without breaking the bank. At VoIP.ms, we're passionate about providing high-quality connections, both locally and internationally. With This strictly bring-their-own-device service, They are able to focus on giving This customers the best possible experience. This feature-rich, cloud-based communications service is designed to cater to their individual needs, without costing they a fortune. Say goodbye to overpriced communication services and hello to affordable excellence. Join the ranks of satisfied customers around the world who have already discovered the power of VoIP.ms. With This professional, informative approach and commitment to customer satisfaction, we're confident that they'll never look back. Experience the difference today and unlock a whole new level of communication. Visit This website or contact us now to get started. VoIP.ms – connecting the world, one call at a time.

RingByName is designed to help create better relationships with your customers with its built-in intelligent routing and customer relations software. Track all interactions with customers and prospects, enabling you to make more sales and provide better service. The Virtual Receptionist will answer your business phone 24/7 and greet your client by name. Voicemail to email will deliver messages so they can be heard on any device.

Yodel is the cloud based business phone solution that seamlessly integrates with teams and workflows. The virtual assistant answers calls, gives insight about the caller and puts the call through to team members and applications.