TeleCMI

About TeleCMI

TeleCMI is the ideal solution to help you increase sales productivity while reaching more of your customers quickly and effectively. Our soft phone makes it easy to make outbound calls, streamlining this process so you can focus on other aspects of your business. We also provide a high-class customer experience by ensuring users have access to our multi-level IVR system, which helps to quickly and accurately route concerns over to their appropriate departments. With TeleCMI, enjoy faster call routing and improved customer experience that helps take you business to the next level.

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Pricing

Free Trial Available
Starts at $15.00. Offers Free-forever and Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)
Mobile App (Android)

Organization Types Supported

All (Small, Medium, Large)
Freelancers

API Support

Available

Modes of Support

24/7 (Live rep), Online

TeleCMI Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

MONTHLY YEARLY

Basic (Business Voice) Free

Features

Minimum 1 User
Call Recording
Multi-Level IVR
Call Queuing
Ring Groups
After Office Hours
Desktop App
Mobile App
Mail Support

Premium (Business Voice) $15.00 $20.00 per month

Features

Minimum 1 User
Everything in Basic, PLUS
Unlimited Calls for US & Canada (Toll-free Excluded)
Real-Time coaching
CRM Integrations
Advanced Analysis
Call Barging
Voicemail
Live Call Mointoring
Phone Support

Enterprises (Business Voice) $25.00 $30.00 per month

Features

Minimum 2 Users
Everything in Premium, PLUS
Unlimited Calls for US & Canada (Toll-free Excluded)
Unlimited SMS for US & Canada
Billed Per 30 Secs
Desk / IP Phone Support
Click2Call Integration
API Access
Live Webhooks
Supervisor Login
Agent Productivity & Analysis Report
Dedicated Account Manager

Custom (Business Voice) Custom

Features

Everything in Enterprises, PLUS
Unlimited Calls (Toll-free Excluded)
Custom Call Flow
Custom Reports & Analytics
Service-Level Agreement (SLA)
One-to-One Onboarding & Implementation
24/7 Phone Support

Premium (Contact Center) $30.00 $40.00 per month

Features

Minimum 4 Users
Everything in Premium, PLUS
Unlimited Calls for US & Canada (Toll-free Excluded)
Unlimited SMS for US & Canada
Pulse Based Billing
SMS Support
Power Dialer
Desk / IP Phone Support
Monitor, Whisper & Barge
Live Supervisor Console
Programmable IVR
Dedicated Account Manager

Enterprises (Contact Center) $40.00 $50.00 per month

Features

Everything in Premium, PLUS
Unlimited Calls for US & Canada (Toll-free Excluded)
Unlimited SMS for US & Canada
Pulse Based Billing
SMS Support
Power Dialer
Desk / IP Phone Support
Monitor, Whisper & Barge
Live Supervisor Console
Programmable IVR
Dedicated Account Manager

Custom (Contact Center) Custom

Features

Everything in Enterprises, PLUS
Unlimited Calls (Toll-free Excluded)
Custom Call Flow
Custom Reports & Analytics
Service-Level Agreement (SLA)
One-to-One Onboarding & Implementation
24/7 Phone Support

Custom (Automated Sles dialer) Custom

Features

Everything in Enterprises, PLUS
Unlimited Calls (Toll-free Excluded)
Custom Call Flow
Custom Reports & Analytics
Service-Level Agreement (SLA)
One-to-One Onboarding & Implementation
24/7 Phone Support

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Disclaimer: The pricing details were last updated on 23/02/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about TeleCMI Pricing

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TeleCMI Reviews

User Rating

4.8/5 (Based on 75 Ratings)

Rating Distribution

Excellent
84%
Very Good
14.7%
Average
0%
Poor
0%
Terrible
1.3%

User Sentiments

Excellent Customer Support, Ease of Use, User Friendly Interface, Good Call Quality

Limited Features, Data Download Issues, Mobile App Issues, Occasional Connectivity Issues

Do You Use TeleCMI?

Write a Review

Review Summary

TeleCMI users consistently praise its exceptional customer support, responsiveness, and ease of use. The platform is frequently lauded for its affordability, feature-rich nature, and ability to streamline call management and tracking. However, some users note initial setup challenges due to telecom operator involvement, and expressed a desire for enhanced reporting features and mobile app functionalities. Overall, the reviews highlight TeleCMI's effectiveness in addressing inbound and outbound call needs, particularly for businesses seeking a cost-effective and user-friendly cloud telephony solution.

Pros

TeleCMI offers excellent customer support and responsiveness.
The platform is easy to use and offers smooth integration.
TeleCMI provides a costeffective solution for call management.

Cons

Initial setup can be challenging due to telecom operators.
The dashboard lacks advanced filtering and search options.
Some users reported connectivity issues and call drops.

TeleCMI Reviews

AI-Generated from the text of User Reviews

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TeleCMI FAQs

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Does TeleCMI provide API?

Yes, TeleCMI provides API.

TeleCMI Contact

Vendor Details

Chennai, India

Contact Details

+1 315 805 00 50

https://www.telecmi.com/

Social Media Handles

Linkedin 2K

Twitter 19

Facebook 372

Youtube

Google Play 18

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at [email protected]

TeleCMI

About TeleCMI

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TeleCMI Reviews

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Rating Distribution

User Sentiments

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Review Summary

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Cons

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TeleCMI Contact

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We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

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TeleCMI

About TeleCMI

Screenshots & Videos

TeleCMI Alternatives

TeleCMI Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use TeleCMI?

Review Summary

Pros

Cons

Videos on TeleCMI

TeleCMI FAQs

TeleCMI Contact

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Disclaimer

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

Buyers

Makers