MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is FeedbackLink and how does it work?
FeedbackLink software is a platform used to collect reviews and customer feedback with a feedback link. Set up custom survey questions for customers to route complaints to the channels. The NPS is a score to measure the customer loyalty to automate business workflows. Small, Medium companies make use of the software.
SW Score Breakdown
FeedbackLink Pricing
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is YesInsights and how does it work?
YesInsights is a simple one question and NPS survey generation platform that helps businesses grow. With this platform, a company can discover what matters the most to their customers, clients and prospects. Further, YesInsights also help businesses frame questions that they would like to ask individual customers and in return receive honest and actionable feedback. By utilising the various survey forms available on this platform, a company can directly deliver one to their customers’ inboxes and get a fast response. Moreover, YesInsights provides companies with adequate email surveys and website surveys. Also, this platform can be utilised to create one-click surveys that are painless to answer. YesInsights allow organisations to align around customer happiness and get feedback to enhance the overall engagement levels. Further, this one question survey platform can be used to capture and view responses in real-time take action accordingly. YesInsights makes it easy to survey visitors on a company’s website based on their behaviour. The analytics provided help companies to discover roadblocks and eventually eliminate them.
Read moreSW Score Breakdown
YesInsights Pricing
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SmileBack and how does it work?
SmileBack is a customer satisfaction platform, built to be simple to use, but deep in insights. Monitor and gather your customer sentiment data with real-time analytics and dashboards. Segment, filter and use tags to gather insights from your data to better understand your business. Get instant reviews and critical comments by triggering surveys at the close of every service ticket. Create custom reports with ease to present your scores and comments to clients or colleagues.
Read moreSW Score Breakdown
SmileBack Pricing
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is IntuitiveStay and how does it work?
IntuitiveStay™ is the guest feedback and direct booking platform built for independent hospitality. B&Bs, guesthouses and boutique hotels. Restaurants, cafes and independent venues too. Not chains. Built around the Guest Connection Score® (GCS™), the world's first four-pillar emotional intelligence metric measuring Resilience, Empathy, Anticipation and Recognition, IntuitiveStay captures honest guest feedback, recovers direct booking revenue lost to OTA commission, recognises staff by name and gives owners a clear picture of guest and team health in one dashboard. **DIRECT BOOKING WIN-BACK** Happy returning guests who opt in receive a personalised email inviting them to book direct next time. No OTA. No commission cut. **GUEST FEEDBACK** Guests scan a QR code to privately rate their experience. Low scores trigger an instant red alert. Strong scores nudge guests toward public reviews automatically. No app. Under 60 seconds. **TEAM INTELLIGENCE** Monthly anonymous staff surveys across six areas. Flight risk detection flags declining scores before anyone hands in their notice. **SERVICE SIGNATURE** The world's first verified EI credential for hospitality staff. Built from real guest nominations. Belongs to the staff member permanently. **SOLIDARITY SHIELD** No sudden price increases. The more independent properties that join, the lower the price gets for everyone. Free plan available. No card required. Flat rate pricing. No per-user fees.
Read moreSW Score Breakdown
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is UserSpeaks and how does it work?
UserSpeaks software is a platform used to collect NPS and Customer Feedback. The software offers tools to create surveys and send over multiple channels via Email, SMS, WhatsApp and more. Gain insights with customer response using survey dashboard to automate workflows. Small, Medium companies make use of the software.
SW Score Breakdown
UserSpeaks Pricing
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Zonka Feedback and how does it work?
Zonka is a solution designed to collect both customer and employee feedback. With Zonka, you can ask for feedback in a variety of ways, including sending online survey links via email or SMS, embedding surveys on your website, or sending surveys via an API. You can also ask for feedback on a range of devices, such as iPhones and iPads, as well as Android phones and tablets, and you can even set Zonka surveys up on kiosk or in-store devices. Zonka helps you understand your customer satisfaction levels by enabling you to run transactional and relationship NPS surveys. Once your customers have filled these surveys out, you can access your NPS score on your dashboard immediately, as well as view more detailed information in Zonka’s NPS reports. You can also send out and customize customer satisfaction score (CSAT) surveys, and measure your Customer Effort Score (CES).
Read moreSW Score Breakdown
Zonka Feedback Pricing
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