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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Salesforce logo
CRM Software

4.1 7,808 user ratings

View Details

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SalesLoft logo
Sales Engagement Software

2.1 16 user ratings

View Details

Overview

Description Salesforce is a futuristic Customer Relationship Management Software bringing companies and their customers together. The integrated software helps departments like commerce, marketing, sales and service to get a unified view of each client. Moreover, companies can also leverage on the particular to deliver amazing shopping experiences to individual buyers, automate time-consuming jobs, assure quick resolution to queries raised from the customers front and strategise personalised marketing schemes. The solution serves organisations scattered across industries like retail, automotive, higher education, public sector, media, communication, hospitality and transportation, nonprofit and more. With Salesforce, organisations get the advantage of joining the 150,000+ like-minded companies where they can find a massive community of experts ready to help in their company’s growth, besides offering an estimate of their Return on Investment (ROI). Lastly, AI technology equipped chatbot (Einstein) within the software helps companies reassess past interactions with individual clients and better understand raised queries. Read more SalesLoft is a sales engagement platform for revenue teams to engage and communicate better with their customers. It also helps these teams build pipelines, manage deals, and close revenue. Sales development teams can build pipelines by identifying, developing, and qualifying leads. The tool helps to meet and exceed the revenue goals by building momentum. Prospecting and opportunity management enables account executive teams to close more leads. They can execute account-based strategies at scale and improve the buying experience for customers by providing the sales reps with the right information at the right time. SalesLoft works as a single provider for various tools like SalesLoft Mobile, Conversation Intelligence, and comprehensive opportunity management which improve the sales engagement. Customer success teams can then enhance the post-sales experience to maximize customer retention. SalesLoft enables organizations to grow and retain a high performing revenue with tools like Smarter Coaching and CRM Data Quality Improvement. It also helps to align the marketing and sales account-based strategies that ensure unified messages to customers. Read more
Pricing Options
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    90%
  • Momentum
    68%
  • Popularity
    89%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    84%
  • Momentum
    72%
  • Popularity
    93%
SaaSworthy Awards # 20 Highly Rated # 7 Most Popular # 1 Most Worthy # 8 Highly Rated

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.1/5 7,808 user ratings
2.1/5 16 user ratings
Rating Distribution
  • Excellent

    41.2%
  • Very Good

    40.2%
  • Average

    10.4%
  • Poor

    2.4%
  • Terrible

    5.7%
  • Excellent

    25%
  • Very Good

    0%
  • Average

    0%
  • Poor

    6.3%
  • Terrible

    68.8%
User Sentiments

    Extensive Customization Options, Robust Reporting Capabilities, Comprehensive Feature Set, Extensive Integrations

    Steep Learning Curve, Slow Performance, Outdated User Interface, Complicated Reporting Tool

    Ease of Use, Salesforce Integration, Extensive Integrations, Email Tracking

    Mobile App Functionality, Dialer Issues, Cadence Limitations, Reporting Limitations

Review Summary

Salesforce Sales Cloud is lauded for its extensive customization options and seamless integration with various apps, enabling businesses to build tailored solutions. Users appreciate its user-friendly interface, robust reporting capabilities, and the ability to track customer journeys comprehensively. However, some users find the platform complex, especially for beginners, and point out the high cost of additional licenses and features.

Overall, users praise Salesloft's ease of use, powerful features, and excellent customer support. They appreciate its intuitive interface, comprehensive functionality, and seamless integrations. The platform's ability to track and manage sales activities, automate workflows, and provide valuable insights is highly valued. Additionally, users commend Salesloft's responsive and supportive customer service team, highlighting their expertise and willingness to assist. However, some users mention occasional technical glitches and a learning curve associated with the platform's advanced features.

Pros & Cons
  • Unified view of each client across departments like commerce, marketing, sales and service
  • Amazing shopping experiences to individual buyers
  • Quick resolution to queries raised from the customers front
  • Personalised marketing schemes
  • Massive community of experts ready to help in their company’s growth
  • Occasional technical glitches
  • Steep learning curve
  • Pricing concerns
  • Sales engagement platform for revenue teams
  • Build pipelines, manage deals, and close revenue
  • Identify, develop, and qualify leads
  • Execute account-based strategies at scale
  • Improve the buying experience for customers
  • Occasional technical glitches
  • Learning curve associated with the platform's advanced features
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Starter Suite $25.00 $25.00 per user / month

Pro Suite $100.00 $100.00 per user / month

Salesforce Foundations Free

Prospect Custom

Sell Custom

Engage Custom

Enterprise Custom

 
View Detailed Pricing
View Detailed Pricing

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Screenshots & Videos

Screenshots Salesforce Adoption Dashboards
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Cadence screenshot
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Videos Video Thumbnail
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Vendor information

Company Details Located in: San Francisco, California Founded in: 1996 Located in: Atlanta, Georgia Founded in: 2011
Contact Details

+1 800-667-6389

https://www.salesforce.com/crm/

+1 770-756-8022

https://salesloft.com/

Social Media Handles

FAQs

What are the key differences between Salesforce and SalesLoft?

Salesforce is a CRM software that helps businesses manage customer relationships, while SalesLoft is a sales engagement platform that helps sales teams engage with customers and close deals.

What are the alternative products to Salesforce?

The top alternatives to Salesforce are Zoho CRM, Microsoft Dynamics 365 for Sales, Zoho CRM Plus, HubSpot CRM, and Hubspot Marketing Hub.

Which SaaS products can Salesforce integrate with?

Salesforce integrates with a wide range of SaaS products, including Salesforce Marketing Cloud Account Engagement (formerly Pardot), Freshdesk, Dropbox Business, ActiveCampaign, Slack, Quickbooks, MuleSoft Anypoint Platform, Zendesk Sell, MailChimp, DocuSign, and Jira.

Which product is better for managing customer relationships?

Salesforce is a more comprehensive CRM solution than SalesLoft, with a wider range of features for managing customer relationships.

How do the sales engagement features of these products differ?

SalesLoft has a more robust set of sales engagement features than Salesforce, including lead generation, opportunity management, and account-based strategies.

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