Salesforce vs bpm’online CRM Comparison

Remove All ADD PRODUCT Salesforce bpm’online CRM	96% Salesforce (5245 Ratings)	87% bpm’online CRM (176 Ratings)
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ADD PRODUCT	96% Remove Salesforce (5245 Ratings)	87% Remove bpm’online CRM (176 Ratings)
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Overview

Summary

An all-in-one customer relations management software that provides excellent features to sell, market and service your products. With the help of its automation and AI features, it lets your support agents solve customer problems faster by using the right tools. Salesforce also helps you in getting more insights into your customer behaviour which will enable you to personalize services and predict future needs. With its community cloud feature, you can also build communities to connect and collaborate with customers, partners and employees. Salesforce takes customer relations to a whole new level. ..read more

Creatio is a leading low-code, process automation and CRM company. Today, that company serves thousands of customers worldwide. Creatio’s agile CRM platform enables midsize and large enterprises to accelerate sales, marketing, service and operations. Creatio embraces the “Everyone a Developer” concept for a seamless Business-IT alignment. Creatio has been highly recognized by key industry analysts, receiving multiple awards. That company has been highly recognized as a market leader by key industry analysts. ..read more

Features

Call Logging
Contact Management
Customer Support
Lead Scoring
List Management
Marketing Automation
Product Catalog
Project Management
Quotes (Proposals)
Referral Tracking

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

San Francisco, CA / +1 (800) 667-6389

Boston, Massachusetts / +1 617 765 7997

API

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Mobile - Windows
Mobile - BlackBerry
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Lightning Essentials $25 /User/Month Out-of-the-box CRM for up to 5 users (billed annually) Automatic data capture Customizable sales tracking for one list Intelligent follow-up reminders Contact auto-complete Shared address book Sent-email notifications Seamless collaboration Smart mobile apps Chrome extension Webinars and live training Lightning Professional $75 /User/Month Complete CRM for any size team (billed annually) Account and contact management Opportunity tracking Lead management Task and event tracking Customizable reports and dashboards Mobile access and administration Chatter company social network Outlook Side Panel and sync Role permissions Case management Campaigns Quotes and orders Collaborative forecasts Mass email Sales Data Sales Cloud Engage Lightning Enterprise $150 /User/Month Deeply customizable CRM for your business (billed annually) Get all Professional features PLUS: Workflow automation Enterprise territory management Profiles and page layouts Custom app development Integration via web service API Salesforce Identity Salesforce Private AppExchange Report history tracking Approval automation Sales data Sales Cloud Engage Lightning Unlimited $300 /User/Month Unlimited CRM power and support (billed annually) Get all Enterprise features PLUS: Unlimited cutomizations Unlimited custom apps Multiple sandboxes Additional data storage 24/7 toll-free support Access to 100 admin services Sales data Sales Cloud Engage View Price Page	Creatio Custom Features 360° customer view Segmentation Website behavior tracking Lead management Trigger campaigns Personalized email marketing Event management Business process management Productivity tools System designer Collaboration tools Opportunity management Orders and invoices Field sales management Sales forecasting Contract management Product management Document flow automation Project management Mobile sales Knowledge management View Price Page

SCREENSHOTS

View 10 screenshot(s)

View 6 screenshot(s)

Salesforce CRM Demo - Opportunities

Salesforce CRM Demo - Forecasting

Salesforce CRM Demo - Mobile

Community Cloud screenshot: SALESFORCE COMMUNITY CLOUD Connect customers, partners, and employees directly to the information, apps, and experts they need to take action.

Community Cloud screenshot: SALESFORCE COMMUNITY CLOUD BUSINESS INTEGRATION | Infuse communities with data integrated from any system, anywhere. Enable members to create and update records and processes from within the community.

Community Cloud screenshot: SALESFORCE COMMUNITY CLOUD | PERSONALIZATION Automatically suggest connections to experts, groups, and content based on each member’s unique interests and behavior.

Community Cloud screenshot: SALESFORCE COMMUNITY CLOUD | LIGHTNING COMMUNITY BUILDER AND TEMPLATES Quickly build a custom community on a secure, reliable, and scalable online community platform.

Community Cloud screenshot: SALESFORCE COMMUNITY CLOUD | ENGAGEMENT Create a vibrant community by highlighting and rewarding your most active members.

Community Cloud screenshot: SALESFORCE COMMUNITY CLOUD Integrate any record or object, from sales opportunities to support cases, contacts, campaigns, or any custom object.

Salesforce Screenshots

Business rules engine

Business process modeling

Workflow management

Collaboration

Analytics

Integrations